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DAN.COM Domain Marketplace (Official Thread)

Located in Domain Marketplace Reviews, started by Reza, Aug 7, 2019

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  1. LaszloSchenk

    LaszloSchenk Upgraded Member Dan.com Staff Blue Account

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    Good morning @Maxxo,

    Thank you for notifying us.

    We have tested several ad-blockers and the chat load on all of them. What ad-blocker are you using? It might be best to contact me directly through support. Unfortunately, we cannot cover all ad-blockers due to a variety of configurations that block the chat for example.

    Looking forward to hearing from you.
     
    The views expressed on this page by users and staff are their own, not those of NamePros.
  2. alcy

    alcy Top Contributor VIP

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    @LaszloSchenk
    seems u charge an extra 1-2% everytime u payout in btc.
    thats on top of the 9% or the 5% (add lead)... is there truly nothing that can be done to eliminate this extra charge on your end... or to avoid confusion (and I was confused why i never get the right amount... ie: sale price minus your fee), can you mention there is extra charge for btc payout somewhere on site. ty.

    p.s. can u confirm this additonal charge is not there when buyers want to pay using btc? ty.
     
    Last edited: Feb 26, 2020
  3. BrandCollectors.com

    BrandCollectors.com Established Member

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    Hi @DAN.COM , your seo is so powerful.. I have developed one of com but after adding it on the marketplace I am getting a bad SERP in Google. so I decided to delete it from the Dan. but I want to sell it and develop. so I need an donotfollow option for Google algorithm. is it possible?

    the name is B L O K C H E I N in king

    Thank you.
     
    Last edited: Feb 25, 2020
  4. Maxxo

    Maxxo Established Member

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    Hi Lazlo,

    Using AdGuard AdBlocker (adguard.com) browser extensions. Tested with chrome, firefox and edge. I don't think I have a custom filter that's blocking it. Just using default popular filters. They likely have a "whitelist" exception request feature for devs on their site. Not sure. Hope this helps.
     
  5. LaszloSchenk

    LaszloSchenk Upgraded Member Dan.com Staff Blue Account

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    Good morning @Maxxo,

    Thank you for the detailed information. I will forward it to our product team for review. I am sure this will help to create a better picture of the situation.

    Have a great day!
     
  6. LaszloSchenk

    LaszloSchenk Upgraded Member Dan.com Staff Blue Account

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    Good morning @BrandCollectors.com,

    Thank you for reaching out.

    Could you please send a detailed description to me directly? We need more information in order to see if we can be of assistance to you.

    Looking forward to hearing from you.
     
  7. Martin Andrews

    Martin Andrews Established Member

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    Hi, I have recently noticed that only 42 of my Domains show on my profile, out of the 50 that I have. These domains are also unsearchable on Dan. Anyone else had this issue.

    Thanks :)
     
  8. domeen

    domeen Top Contributor VIP

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    I have noticed if you update domains in your account, for example, price, then they disappear from the search for 30 minutes or so. They come back after some time.
     
  9. Martin Andrews

    Martin Andrews Established Member

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    Ah thank you Domeen. This must be the reason.
     
  10. kam

    kam Top Member PRO VIP ★★★★★★★★★★

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    I am interested in the API.
    I found the information about how to use the API here,
    https://github.com/Undeveloped/api
    But I can't find the Authorization token in my account.
    Where Can I get my Authorization token? Do I also need to send a request to while list my IP before using it?
     
    Last edited: Feb 26, 2020
  11. Maxxo

    Maxxo Established Member

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    Not too far a stretch from "best offers" to "bids" on a domain with minimum offer price set. :)
     
  12. Nikhil Jain

    Nikhil Jain Top Contributor VIP

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    Dear team,

    Under seller dashboard, earlier when we used to single click onto the buy now or make offer price box of a domain, the typing cursor used to come up directly in that text box.

    But since yesterday, upon single click on price boxes, the text box enables, and after that we have to again do a single click in order to get the typing cursor in the text box, and that experience is taking time when deal with bulk of domains.

    Please look into this and help get this resolved at the earliest.

    Thanks.
     
  13. LaszloSchenk

    LaszloSchenk Upgraded Member Dan.com Staff Blue Account

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    Good morning @kam,

    Not at all. You can reach out to our support in order to get your private token.

    Have a great day!
     
  14. LaszloSchenk

    LaszloSchenk Upgraded Member Dan.com Staff Blue Account

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    Dear @Nikhil Jain,

    Thank you for notifying us.

    It however still is not fully clear to me. Could you send me a private message with some print screens showing what you are referring to?
     
  15. alcy

    alcy Top Contributor VIP

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    @LaszloSchenk
    can anything be done about the extra fees we pay you for btc payouts? ty.
     
  16. Nikhil Jain

    Nikhil Jain Top Contributor VIP

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    Thanks Laszlo. I clarified in detail over email with screenshot.
    Would appreciate if this gets back working again as it used to until yesterday.
     
  17. DAN.COM

    DAN.COM Domain Marketplace Dan.com Staff VIP Gold Account

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    Hi Alcy,

    Which extra fee? There are no payout fees for BTC payouts at DAN.

    Kind regards,

    Dan
     
    Last edited: Feb 27, 2020
  18. alcy

    alcy Top Contributor VIP

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    yes there are. but i've already been informed about potential fix by Simon. hope you find a solution. or at least make it clear somewhere on your site, what those fees are exactly and that they exist. else your clinets like me are stuck wondering why the payouts do not equal the sale price minus your fee. ty.
     
    Last edited: Feb 27, 2020
  19. DAN.COM

    DAN.COM Domain Marketplace Dan.com Staff VIP Gold Account

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    Hi Alcy,

    I just double-checked this and you are correct. For some BTC payouts, a 1% payout fee might have been added in the past. We're currently finalizing moving to a new set up for BTC payouts and from coming Monday, you can expect 0% payout fees for all your BTC payouts again.

    Kind regards,

    Dan
     
  20. Joshua Harding

    Joshua Harding AssetReturns.com Blue Account

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    I've noticed this in the past as well. Very glad to see this obscured fee removed moving forward. Always impressed with the iterative improvement.
     
  21. alcy

    alcy Top Contributor VIP

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    oh wow thx thats real great
    sadly for me, for the few btc payouts I got with you, it was always 1-2% extra fee ;)
    but like you say, maybe I was just in the unlocky batch ;)

    well thanks for taking care of this so swiftly. its one thing to have extra fee (which can be your right) and its another thing to have extra fee and accidentally not mention it anywhere on the payout page.. then its just confusion for all :)

    cheers.
     
  22. Maxxo

    Maxxo Established Member

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    DAN could create another branded site for auctions and use their own API to interact with domains/data already on the DAN platform. All that would be necessary would be an "auction" option/setting per domain for the seller in their DAN domain portfolio.
     
  23. Maxxo

    Maxxo Established Member

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    Question to those who have had success selling on DAN...

    Do buyers ever use the option to pay in installments?
    Can you share the DAN profile/domain settings that work best for you?

    Thanks
     
  24. Maxxo

    Maxxo Established Member

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    Similar to way that Afternic & Godaddy interact with eachother.
     
  25. Ostrados

    Ostrados Entrepreneur VIP

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    Your support is very slow in replying to chat, when I use the chat button it takes several hours for my message to be marked as "seen" sometime 12 hrs! So I am not sure if that will be negative or positive on sales.
     
    Last edited: Feb 28, 2020

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