DAN.COM Domain Marketplace (Official Thread)

[DAN.COM]

DAN.COM (formerly known as Undeveloped.com) is on a path to be become the biggest domain marketplace in the world. We use state of the art technology to solve everyday problems buyers and sellers in the domain industry face. At DAN.COM we focus on automating most processes required to buy & sell domains to increase a more efficient and active secondary market for domains.

What sets us apart is our strong focus on product development and customer satisfaction. We leave nothing to chance and every single feature and element we introduce is professionally and carefully designed and built.

DAN.COM is ranked in the top 5 best-rated marketplaces in the world (According to the biggest review platform Trustpilot) and in the domain industry, we're the domain marketplace with the highest rating with an average of 9,4 out of 10 points.

At DAN.COM you will get the highest value for the lowest commission around. Due to our domain transfer automation, we can offer significantly faster handling of domain transactions and payouts (usually within 24 hours) at the lowest fee charged by any domain marketplace.

We've been the first on many fronts and proudly will continue to keep innovating. We were the first to offer optimized for sale pages since 2013, the first to provide payment plans in the form of lease to own and rentals and also the first and only domain marketplace offering free SSL on all domains parked with us for over a year now.

Read more about DAN and our future plans here: https://blog.undeveloped.com/a-big-leap-forward-3a3cc59ed418

This thread is created to act as an informal communication board between the DAN team and the domain community. Feel free to post feedback here and to discuss how you use DAN.

What this thread is not meant for is support. Please contact our support team here: [email protected] when you need assistance.

Previous reviews under old brand: https://www.namepros.com/threads/undeveloped-com-experience.893201/

 

[wot]

Hi Alcy,

There are no plans with regards to changing the commission. You can expect the same service and the same team to assist you.

Making a note of this post for future reference.

 

[alcy]

Hi Alcy,

There are no plans with regards to changing the commission. You can expect the same service and the same team to assist you.

appreciate good intentions.. I was asking more along lines If u think or know if new gd owners plan to increase fees. they have much higher fees than dan. I assume u or dan owners will have no say in that in future..?

 

[wot]

appreciate good intentions.. I was asking more along lines If u think or know if new gd owners plan to increase fees. they have much higher fees than dan. I assume u or dan owners will have no say in that in future..?

I suppose we should be asking GD but the chances of getting a straight answer are probably quite slim.

 

[ET76]

It still the same as before, transaction was completed in less than 24 hours, received the funds in less than 24 hours in my bank account.

Thanks @DAN.COM @LaszloSchenk

 

[td11]

I have the following problem and reported it to Dan.com. I am curious if others are also having this problem.

I get "ERR_CONNECTION_TIMED_OUTERR_CONNECTION_TIMED_OUT" when refreshing a parking page (domain names parked with A record 52.58.78.16) or if I open parking pages at the same time (it doesn't matter if it is my parking page or someone else’s. names using ns1 and ns2 do not have this problem). After this error also homepage of Dan.com not working. After a while it works fine but when I do the samething it doesn't work again. This happens on my home network and mobile network (tried with diffirent ip’s from the Netherlands). If I connect via vpn I don't have this problem. I have tried via 2 pc's with 2 different browsers and on phone also 2 browsers (caches also cleared).

 

[Future Sensors]

On DAN's recommendation in this thread, I've enabled LTO for most of my domains.

Recently, I asked this wonderful community for input on Lease-to-own amounts; specifically, at what low monthly amount there is a greater chance of not getting paid.

Well, right away with my first LTO I now have the experience that the second installment has already been delayed by 5 days (monthly amount of EUR 830). DAN told me that they have a "grace period" of one week, during which they'll send the buyer multiple reminders. After that, DAN will call the buyer.

The LTO contract states that the agreed payment dates are “firm”.

Not a great first LTO experience so far. Let's see how this turns out.

The LTO installment contract states the following:

"For example: when a transaction is initiated on the 3rd of January 2018, the second payment deadline will be the 3rd of February 2018. The third payment deadline will be on the 3rd of March 2018. These payment periods constitute firm deadlines."

 

[karmaco]

On DAN's recommendation in this thread, I enabled LTO for most of my domains.

Recently, I asked this wonderful community for input on Lease-to-own amounts; specifically, at what low monthly amount there is a greater chance of not being paid.

Well, right away with my first LTO I now have the experience that the second installment has already been delayed by 5 days (monthly amount of EUR 830). DAN told me that they have a "grace period" of one week, during which they'll send the buyer multiple reminders. After that, DAN will call the buyer.

The LTO contract states that the agreed payment dates are “firm”.

Not a great first LTO experience so far. Let's see how this turns out.

The LTO contract states:

"For example: when a transaction is initiated on the 3rd of January 2018, the
second payment deadline will be the 3rd of February 2018. The third payment deadline will be on
the 3rd of March 2018. These payment periods constitute firm deadlines."

I am sure it says firm deadlines to discourage deadbeats but yeah it could be handled better like a late fee for example.

 

[codoamins]

Anyone else missing emails being sent by Dan? Also, their bot isn't picking up on finished transfers.

I was wondering why receiving a payment was taking this long, which is uncommon, and they ask me to verify a transfer which was completed past Friday.

I have a transaction completed 15 days ago and the payment still hasn't been received.

 

[Future Sensors]

I have a transaction completed 15 days ago and the payment still hasn't been received.

Have you already discussed this with support? What are they saying about this?

 

[codoamins]

Have you already discussed this with support? What are they saying about this?

This has never happened in the past, and my receiving bank account manager has not inquired about the payment. Dan Transfer Specialist told me to wait, they gave me the payment slip and didn't tell me why. They didn't give me a reasonable explanation.

 

[LaszloSchenk]

On DAN's recommendation in this thread, I've enabled LTO for most of my domains.

Recently, I asked this wonderful community for input on Lease-to-own amounts; specifically, at what low monthly amount there is a greater chance of not getting paid.

Well, right away with my first LTO I now have the experience that the second installment has already been delayed by 5 days (monthly amount of EUR 830). DAN told me that they have a "grace period" of one week, during which they'll send the buyer multiple reminders. After that, DAN will call the buyer.

The LTO contract states that the agreed payment dates are “firm”.

Not a great first LTO experience so far. Let's see how this turns out.

The LTO installment contract states the following:

"For example: when a transaction is initiated on the 3rd of January 2018, the second payment deadline will be the 3rd of February 2018. The third payment deadline will be on the 3rd of March 2018. These payment periods constitute firm deadlines."

Good morning @Future Sensors,

Thank you for sharing your experiences.

The deadlines are fixed. If you wish to terminate an agreement after that is missed, you are always free to do so. However, our account managers will always give an estimate on how likely payment will come through and recommend based on that.

Have a great day.

 

[silentg]

GoDaddy branding is on Dan now.

 

[DomainBarracksRob]

Show attachment 219549

GoDaddy branding is on Dan now.

Thanks! I just saw this, and truth be told it may increase sales on BIN landers and all around.

Many people, 1st time buyers still may not know/heard of Dan.

But GoDadday sure they have.
1st time buyers may fell more comfortable checking out.

I think looks reassuring on my bin page to be honest.

Cheers

 

[Future Sensors]

Good morning @Future Sensors,

Thank you for sharing your experiences.

The deadlines are fixed. If you wish to terminate an agreement after that is missed, you are always free to do so. However, our account managers will always give an estimate on how likely payment will come through and recommend based on that.

Have a great day.

Good afternoon @LaszloSchenk

Thanks for the additional clarification. The second installment should have been paid by the buyer on Friday, July 8th. I have now informed DAN Support that if payment has not been received from the buyer tomorrow, Friday July 15th, I'd like to terminate the LTO installment contract for this domain. The buyer has then been given a reasonable additional grace period of 7 days.

 

[Future Sensors]

@LaszloSchenk

When an LTO buyer has failed to meet its installment obligations, is this somehow tracked by DAN to prevent this from happening again by the same entity in the future, with other (LTO) domain transactions?

 

[LaszloSchenk]

@LaszloSchenk

When an LTO buyer has failed to meet its installment obligations, is this somehow tracked by DAN to prevent this from happening again by the same entity in the future, with other (LTO) domain transactions?

Good morning,

No, we do not track buyers terminating LTO agreements. The reason why is any terminated agreement means all previously paid terms are basically yours to keep, and the domain is returned to you. If a buyer returns again to buy the same domain, you, as the owner will earn more than initially anticipated.

Have a nice weekend ahead.

 

[HandmadeLife]

Make offer is the best way to work for me with Dan, I recently changed all my domains to Price Request with zero price request till now, did any of you see any increase in sales from this option?

 

[silentg]

DAN servers are down at the moment. None of my domain landing pages are loading.

 

[Gro]

Same here. DAN landing pages are not loading.

 

[Idong]

I haven't had any issue with them. All the small sales I've been making there are paid within 24 hours. Their customer service team is the best in the industry. Dan's an extremely professional team.

I was only skeptical about the GoDaddy acquisition but there's no problem whatever. Their quality delivery is still the same.

 

[Zorg]

Will @DAN.COM consider adding "Godaddy good as gold" as a payout option?

 

[LaszloSchenk]

Will @DAN.COM consider adding "Godaddy good as gold" as a payout option?

Good morning @Zorg,

We do not have any information on any such changes yet. However, we will always make sure to update all users in case any such significant changes take place.

Have a nice day!

 

[LaszloSchenk]

@LaszloSchenk

When an LTO buyer has failed to meet its installment obligations, is this somehow tracked by DAN to prevent this from happening again by the same entity in the future, with other (LTO) domain transactions?

Good morning @Future Sensors,

No, we do not actively track it. The reason being, the domain is returned to an owner once a buyer defaults. All previous payments made are yours to keep. If you can resell the domain name to the same buyer with the same terms, you basically get profits than initially anticipated. If a buyer decides to mis a deadline again, the domain is simply returned to you. The main advantage is that you are earning on the domain name for multiple months while otherwise the domain was left listed for sale while no income was generated.

All the best,

 

[Future Sensors]

Good morning @Future Sensors,

No, we do not actively track it. The reason being, the domain is returned to an owner once a buyer defaults. All previous payments made are yours to keep. If you can resell the domain name to the same buyer with the same terms, you basically get profits than initially anticipated. If a buyer decides to mis a deadline again, the domain is simply returned to you. The main advantage is that you are earning on the domain name for multiple months while otherwise the domain was left listed for sale while no income was generated.

All the best,

Good morning and thank you @LaszloSchenk

As you've probably noticed, that was indeed how it happened with this LTO domain. Buyer was 'upset' that the LTO contract was terminated, but after a new negotiation (and payment), they now own the domain in full and have transferred it away from metaregistrar to another.

Well, I guess there will always be a group of LTO buyers that's getting 'upset', even after given a reasonable grace period for making the payment...

I'm looking forward to the next LTO experience.

 

[silentg]

https://twitter.com/x/status/1555208929621204993