DAN.COM Domain Marketplace (Official Thread)

[DAN.COM]

DAN.COM (formerly known as Undeveloped.com) is on a path to be become the biggest domain marketplace in the world. We use state of the art technology to solve everyday problems buyers and sellers in the domain industry face. At DAN.COM we focus on automating most processes required to buy & sell domains to increase a more efficient and active secondary market for domains.

What sets us apart is our strong focus on product development and customer satisfaction. We leave nothing to chance and every single feature and element we introduce is professionally and carefully designed and built.

DAN.COM is ranked in the top 5 best-rated marketplaces in the world (According to the biggest review platform Trustpilot) and in the domain industry, we're the domain marketplace with the highest rating with an average of 9,4 out of 10 points.

At DAN.COM you will get the highest value for the lowest commission around. Due to our domain transfer automation, we can offer significantly faster handling of domain transactions and payouts (usually within 24 hours) at the lowest fee charged by any domain marketplace.

We've been the first on many fronts and proudly will continue to keep innovating. We were the first to offer optimized for sale pages since 2013, the first to provide payment plans in the form of lease to own and rentals and also the first and only domain marketplace offering free SSL on all domains parked with us for over a year now.

Read more about DAN and our future plans here: https://blog.undeveloped.com/a-big-leap-forward-3a3cc59ed418

This thread is created to act as an informal communication board between the DAN team and the domain community. Feel free to post feedback here and to discuss how you use DAN.

What this thread is not meant for is support. Please contact our support team here: [email protected] when you need assistance.

Previous reviews under old brand: https://www.namepros.com/threads/undeveloped-com-experience.893201/

 

[trelgor]

If you are a marketplace I certainly understand the logic. Not as a user of it though. My new acquisitions go on DAN. If they don't even relay ballpark starting offers because the listing is a BIN...

BIN is an emphasized pricetag. Not a "go f**k yourself" if you want to make an offer.

It's another thing if the seller explicitly states that they don't want offers. That is OK. Referring to the BIN as a reason not to relay an offer is bad all around. Lazy.

 

[trelgor]

I'm not the lister, I'm the buyer.

 

[trelgor]

I think it sucks and if I don't get a satisfactory explanation I'm ditching DAN. The only reason in my mind not to relay a serious offer (except if the seller is aware that they are not receiving ballpark starting offers because of some pricing setting they may not understand) is if you don't like business.

 

[trelgor]

24h.

 

[trelgor]

You have no obligation to accept anything. You have no obligation to sell below asking price. You have no obligation to even set a price. But when you do - with domain names in general - fact is it's not much more than an indication.

If you want business, and if you want data for your business, you listen and respond if a buyer is in the ballpark with a starting offer. You can respond "no way", that's fine.

And for sure, if you are a m a r k e t p l a c e that should be a priority. Unless as I say the seller has explicitly forbidden offers. (Which I would get if it was a monster domain that gets an unbearable amount of low-ballers). I would have sold this name for 2k any day of the week. I make a living selling domains. I price them and forget them. Sometimes I buy them too. If I can get an offer through.

And if a serious offer comes in, I WANT TO KNOW. I can still say no you know.

 

[trelgor]

I may be wrong, but I was under the impression that you have just over 5k domains and all of them are listed at Squadhelp....if it's that right, it will be very to 'ditching' Dan, if you are not really with them. You are upset that they didn't passed your offer to the seller, but the default setting at the beginning is set to BIN with 'make offer', so if that is changed, than the seller knew what he was doing and he doesn't want offers under his price.

I have 724 domains on DAN boker. I will remove all of them, and I will never recommend anyone to use DAN if their brokers refuse to relay serious offers. As a buyer and a seller and a broker.

 

[boker]

I ihave 724 domains on DAN boker.

You know better, but I remember a post from a few months ago where you were saying that you have just over 5k domains...and checking your SH portofolio, you had just over 5k there, so I was guessing that all are with them...the 724 are the new acquisitions from the past few months?

 

[trelgor]

Yes.

 

[trelgor]

If you have no energy for sales - do something else please.

 

[trelgor]

For the record, nearly all my domains are BIN. I still deflect a lot of offers (But not on DAN it would seem). If I did not I would undersell, particularly because they are BIN. BUT. I am always looking for a way to close and make it work. ”How about this”? ”What if”? It’s the friggin’ foundation of trade.

The other end of the spectrum is equally bad. Jumping at any offer and undermining yourself and the industry.

 

[Domain_savvy]

I believe to know what it costs one just needs to see the listing...

Yeah,true but i meant no heavy discounts.

 

[LaszloSchenk]

I can't even add the 3rd name server to .de domain names. For example I also have ctn.de which nameservers are ns1.dan.com and ns2.dan.com and I cannot add the verification nameserver.

You can go to this site and test it:
https://www.denic.de/en/service/tools/nast/

Good morning @td11,

Could you contact me through a private message? I will make sure to look into it with you. Preferably I would like to receive your email to contact you directly.

Best regards,

 

[frank-germany]

Good morning @td11,

Could you contact me through a private message? I will make sure to look into it with you. Preferably I would like to receive your email to contact you directly.

Best regards,

I guess that is a question to be answered here

.de needs 3 nameservers
how would we do it with DAN?

( I use my own nameservers )

 

[trelgor]

Trainees should know to refer when needed. You should also get a timely response, even if it's just "looking into it". Very basic. Also, if someone is new and untrained - state it for the record. That's #1. And a reason in itself to as a customer on both sides of sales question the merit of your services.

#2 I have your installments option active, and I have ticked the "BUY NOW and MAKE OFFER" for domains with a price. Since the "old" installments model say "Installments (old model which includes the Make Offer option)" it would seem that the new installment option does not, even though I have ticked "BUY NOW and MAKE OFFER". Is that the case? If it is don't you think that it's a bit ambiguous, and don't you think that some sellers are accidentally refusing offers?

#3 Marketplaces rely on sellers. In effect we buy your services, not the other way around. Act accordingly. Buyers too. Don't be surprised or upset about customer needs. It's the most valuable thing you have.

#4 An XXXX offer for an XXXX domain is not spam.

#5 I would not have posted here if you just answered my questions in a timely fashion. Do you train people to avoid customers?

 

[trelgor]

FYI the lead is now dead. and it was not my fault.

 

[carob]

The new lease to own option does disable make offer on domains set to fixed price - see earlier posts.

Hi just wondering about the new-ish lease-to-own option on Dan.com, before implementing it.

If you enable this, can you turn it back off?

If you enable this, do domains with no expected/fixed price set still function on the same make offer basis as before?

Intro info here: https://blog.undeveloped.com/introducing-domain-financing-2-0-cd82edbb79c4

And interesting pros and cons discussion here: https://www.namepros.com/threads/pricing-is-critical-with-lease-to-own-option-at-dan.1185871/ makes the point that you when doing counter offers under the make offer option you can mention/offer payment in instalments. Would that now be limited to 12 months?

Good morning @carob,

Thank you for your inquiry.

You can disable the lease to own at any given time. In addition, when activating the lease to own all domains without a buy it now price will be listed with a make offer only. Lastly, when negotiation with buyers installments can be offered up until a maximum of 12 indeed. All installments above the 12 months include a markup and have to be converted to a lease to own.

Have a great weekend.

 

[trelgor]

The new lease to own option does disable make offer on domains set to fixed price - see earlier posts.

So how about disabling the ability to enable ”BIN AND MAKE OFFER” if you are using new lease to own/BIN. Makes sense to me. How about you @LaszloSchenk?

 

[Windoms]

The point was to eliminate friction because they have noticed that it wasnt good for overall sales.

Like you setting a realistic price with a lease to make it affordable.
Vs setting $15000 bin, hoping to negotiate and get $1000.

...

 

[LaszloSchenk]

I have a question about the DNS entry for verification (verification-..XXX..ns3.dan.hosting)

Would there be a security concern on leaving the third DNS entry on a domain? I understand it is a private DNS entry for each account, so if someone views that entry, could they do something like adding domains to your account automatically?

Good morning @Jona4s

That is correct. If a domain owner adds your verification nameserver to his domains the domains itself will be migrated to your portfolio. However, as a domain owner listing domains on our platform, it would be highly undesirable to perform these steps as I effectively allow other sellers to hold my domain(s) hostage in their account. There would be no incentive for domain owners to add your verification nameserver to their domains. However, technically it is possible indeed.

Have a great weekend ahead.

 

[trelgor]

Good morning Trelgor,

The old model including the installments does permit the make offer option on the For Sale page indeed. The new lease to own does not include this model as we have found that negotiations got prolonged extensively and the conversion rates were lower. This due to the fact that the Lease to Own model includes markup and buyers started to incorporate a negotiation not only for the price but for the markup as well.

Best regards,

So remove the account option to check "BIN/MAKE OFFER" when "Lease to own" is active? Unless you really want it to look like the account holder can choose it even though it is not possible.

Bye Dan. Good luck.

 

[BrandCollectors.com]

is it your Dan account?
Neues.org was dropped a few months ago. should the previous owner delete an expired domain isn't it? but it looks like you may be doing the same things? i saw several Dan accounts that selling unregistered domains.

ticket was created but Dan support on the weekend

Email DAN support, ask them to remove the old/invalid listings. I think it is better to contact DAN support direct instead of posting here on NP. Invalid listings are common, it is part of domaining.

 

[BrandCollectors.com]

https://dan.com/domain-seller/priva...5-295892840854?&results=50&order_by=relevance

u can check this account this guy never delete previous domains. but his status is 'trusted'

 

[tldboss]

https://dan.com/domain-seller/priva...5-295892840854?&results=50&order_by=relevance

u can check this account this guy never delete previous domains. but his status is 'trusted'

@DAN.COM @LaszloSchenk please confirm, this is not my account, check DM

 

[tldboss]

Reputation is all we have here.

You cannot accuse me of something I didnt do. I don't see the point of selling something I don't own.

It is irresponsible to accuse people without facts. I was trying to help thus all.

MODs please review

 

[carob]

Good morning all,

Thank you for your feedback.

The wording is being changed as we speak. Besides, the default for all sellers is the same as it was. Every sale was being displayed in the BlockChain explorer for example. As a seller, you can now deactivate the publishing of it by checking the checker box.

@carob, what you are referring to is a simple landing page showing the domain is no longer available. It is needed to manage expectations and does not serve as the publishing of sales. If the new user does not change the nameservers upon receiving the domain the landing page remains of course. (Sedo's ToS let them charge someone who has bought a domain through their Brokerage only service a small % to keep the sale private).

Have a great day all.

I see the wording of the sales publication privacy setting has updated to the following, and if you had previously opted for privacy there, I suggest you check that your setting was retained - the update may have changed default settings, I was suprised to find a new setting there:

Sales privacy settings
Would you like to publish your sales or keep them private?
With this option you have the choice to publish or hide your sales on our marketplace (our public pages like our homepage and blockchain explorer) and to any third parties.
Publish sales

Keep sales private

A few questions here:

What are the third parties?

As asked before, at what point is a domain considered sold? Buyer clicks buy, or payment received etc?
Because many are complaining of non-completing buyers. If others have been considering buying a domain, they may see SOLD if you are publishing a sale to the landing page and to dan.com/buy-domain/example.com, and Dan.comfront page, and blockchain, and third parties. When the sale does not complete, they have no way of knowing that - so may never come back.

What about buyer privacy? Do buyers know sales will be published?

Do you agree that publish means "make public"? Dan.com saying anywhere that a domain is sold for most people using the word "publish2 in the normal way, that means you are publishing this info, regardless of whether you call that a landing page, archive, footnote, whatever.

Sedo do not publish sales till transfer and payment are complete. And either buyer or seller may keep the transaction completely private at no cost. (On brokerage-only transactions Sedo's ToS let them charge a buyer a small % to keep the transaction private. Sedo state that 80% of their transactions are private.)

I like Dan.com and its features and innovations - that is why I would like to see this aspect clarified and improved - if others can control buyer/seller privacy in a clear and consistent way, Dan.com can too.