DAN.COM Domain Marketplace (Official Thread)

[DAN.COM]

DAN.COM (formerly known as Undeveloped.com) is on a path to be become the biggest domain marketplace in the world. We use state of the art technology to solve everyday problems buyers and sellers in the domain industry face. At DAN.COM we focus on automating most processes required to buy & sell domains to increase a more efficient and active secondary market for domains.

What sets us apart is our strong focus on product development and customer satisfaction. We leave nothing to chance and every single feature and element we introduce is professionally and carefully designed and built.

DAN.COM is ranked in the top 5 best-rated marketplaces in the world (According to the biggest review platform Trustpilot) and in the domain industry, we're the domain marketplace with the highest rating with an average of 9,4 out of 10 points.

At DAN.COM you will get the highest value for the lowest commission around. Due to our domain transfer automation, we can offer significantly faster handling of domain transactions and payouts (usually within 24 hours) at the lowest fee charged by any domain marketplace.

We've been the first on many fronts and proudly will continue to keep innovating. We were the first to offer optimized for sale pages since 2013, the first to provide payment plans in the form of lease to own and rentals and also the first and only domain marketplace offering free SSL on all domains parked with us for over a year now.

Read more about DAN and our future plans here: https://blog.undeveloped.com/a-big-leap-forward-3a3cc59ed418

This thread is created to act as an informal communication board between the DAN team and the domain community. Feel free to post feedback here and to discuss how you use DAN.

What this thread is not meant for is support. Please contact our support team here: [email protected] when you need assistance.

Previous reviews under old brand: https://www.namepros.com/threads/undeveloped-com-experience.893201/

 

[Future Sensors]

Maybe @LaszloSchenk can tell more about why the views are not updating for such a long time.

Last month a bug has been resolved regarding this.

I don't know about the reason it's not updating this time.

 

[DotKing]

This is not true.

In any DNS server (doesn't have to be your own DNS server), you can delegate to ns1.dan.com and ns2.dan.com, or set A records to a specific IP address. That's how DNS works.

The question is, what the correct (and preferred) IP address is, for A record landers. According to DAN.

Specific IP address is address of Dan landers, you said it yourself.
NS servers don't matter in this case.

 

[Future Sensors]

Specific IP address is address of Dan landers, you said it yourself

I don't follow you, sorry. Let's focus on an answer from DAN about the exact IP address now.

 

[Jurgen Wolf]

Visitor counts have been frozen for days. But now getting this:

500 Internal Server Error
If you are the administrator of this website, then please read this web application's log file and/or the web server's log file to find out what went wrong.

Both issues are due to their overload.

 

[DotKing]

I don't follow you, sorry

Why bother with me then? Just trying to help with things I know about.

 

[BrandBoogie]

DAN isn't loading. Instead I'm getting the following message....

500 Internal Server Error
If you are the administrator of this website, then please read this web application's log file and/or the web server's log file to find out what went wrong.

 

[Future Sensors]

Why bother with me then? Just trying to help with things I know about.

That is because you provided the IP address of dan.com (52.28.84.253) for use with A landers, while another person said that the IP address of the DNS landers (52.58.78.16) can be used for A landers.

To be absolutely sure what DAN prefers, I asked DAN for advice what IP to use.

If there is one thing I think is important, it is that people are provided with correct information on this forum. When in doubt, I don't hesitate to let DAN tell which IP address they recommend for A landers, since it is about their systems.

I hope I explained it well.

 

[DotKing]

That is because you provided the IP address of dan.com (52.28.84.253) for use with A landers, while another person said that the IP address of the DNS landers (52.58.78.16) can be used for A landers.

To be absolutely sure what DAN prefers, I asked DAN for advice what IP to use.

If there is one thing I think is important, it is that people are provided with correct information on this forum. When in doubt, I don't hesitate to let DAN tell which IP address they recommend for A landers, since it is about their systems.

I hope I explained it well.

They will both work, A records are not some mystery or internal DAN thing. It is an IP address for web services of particular domain, MX records are for mail services etc...
I don't understand your resistance. There are tons of misinformation on this forum, if you're gonna question everything you will have a lot of work to do

 

[Charybdis]

@LaszloSchenk why is 99 USD the minimum price for a domain? Please remove the minimum price requirement. Especially in case of an imported lead.

Simply charge a fixed fee of 5 USD should the domain price be lower than 99 USD.

I totally don't understand why don't you allow to enter any price, and then just charge min. 5 USD as your commission? In this case the min. price could be 6 USD, so that you can charge your 5 USD commission.

 

[Future Sensors]

They will both work, A records are not some mystery or internal DAN thing. It is an IP address for web services of particular domain, MX records are for mail services etc...
I don't understand your resistance. There are tons of misinformation on this forum, if you're gonna question everything you will have a lot of work to do

Your intentions are good, no doubt about that. Mine as well

DAN is moving to a new platform, DAN 2.0, and I just want to be sure that it is pointing to the right webserver. Sure, several IPs may work, but as we are experiencing today, DANs web services are really slow and even produce 5XX errors. DAN may have a webserver they prefer for pointing your A landers to, for load balancing and efficiency reasons, or just to be ready for the future.

52.28.84.253 / AWS / A100 ROW GmbH (Amazon Germany) / ASN 16509 (AMAZON-02, US)
52.58.78.16 / AWS / A100 ROW GmbH (Amazon Germany) / ASN 16509 (AMAZON-02, US)

 

[DotKing]

You're intentions are good, no doubt about that. Mine as well

Dan is moving to a new platform, DAN 2.0, and I just want to be sure that it is pointing to the right webserver. Sure, several IPs may work, but as we are experiencing today, services are slow. Dan may have a webserver they prefer for pointing your landers to, for load balancing and efficiency reasons.

ok
Btw, if you have your own DNS already in place and propagated, you can try changing A record and see if it works instantly, no need to wait for domain propagation.

 

[Jurgen Wolf]

See the previous pages regarding DAN default minimum...
They increased it according to their new policy and goals.

 

[LaszloSchenk]

Good afternoon all,

We have found the bug causing this and are working on getting it resolved for our users. In the meantime, we would recommend using Google Analytics to keep track of all visitors in case it is needed on short notice.

In addition, DAN 2.0 is nearing fast. We do not want to maintain two platforms to prevent DAN 2.0 from getting delayed. Any issues present are known to us and are resolved rapidly after the re-design if not already. However, these solutions will only go live after the new code is implemented.

Regarding the a-record parking, the following IP can be used: 52.58.78.16

Have a wonderful day!

 

[Charybdis]

How does the marketing work on Dan?

Is the sidewide traffic only type-in traffic, or do you promote the landing pages with PPC, retargeting, social media, display ads etc., or do you promote only the homepage and not the landing pages themselves?

 

[LaszloSchenk]

Good afternoon Charybdis,

How our marketing works is not something we share publicly on forums as we are already the most heavily copied platform in the industry. Even the biggest players start to copy the things we do. However, if you want to see how much total traffic our marketplace attracts you can use public tools like https://www.similarweb.com/website/dan.com/.

We also launched our domain distribution network a couple of months ago with more registrars and whois providers joining the network. We’re the only marketplace at the moment that generates third-party sales for our sellers without charging a higher commission rate. Regarding targeting domain listings, we are aware that some marketplaces started doing this and this is not the holy grail for sales improvements. We used to do retargeting back in 2016-2017 and even though retargeting has a sales improving aspect we concluded to be able to improve conversion ratios via different routes better. Also, adding retargeting would lead to us having to increase our commission since not all retargeting clicks will lead to a sale. We decided at some point to not pursue retargeting.

Having said that, we always like to challenge ourselves and so a month ago we’ve started looking to hire a new team member that can start expanding the paid acquisition channels we use to see if the added value in 2021 is present. Do note that we cannot offer paid acquisition for listings without increasing our commission to make it worthwhile.

 

[DomainRecap]

I'm in the midst of another nightmare transaction at Sedo and would like additional information on how DAN handles ccTLDs like .CA. My problem with Sedo is a combination of unresponsiveness (3-5 day gap), secrecy (Sedo does not allow communication between buyer and seller), and powerlessness (they have no registrar abilities or partners that can handle .CA).

I cannot communicate with the Buyer and if he/she fails or refuses to transfer the domain post-payment, I can do absolutely nothing. I had one Sedo sale/transfer drag on for over a month and I don't even want to go there again. Sedo takes 3-5 days to respond to any issue, and all they do is contact the buyer (who does nothing or doesn't understand how to transfer) and they have no registrar power to "take over" most true ccTLDs like .CA.

This can lead to extremely long wait-times and undue stress communicating back and forth with a Sedo intermediary. Due to this, I am thinking about moving my domains elsewhere, I would like to know that in the event of an "unresponsive .CA buyer" not transferring the domain, exactly how is this handled by DAN, specifically, can DAN or a partner take over ownership of the .CA domain (like GD, Afternic, Uniregistry) and then transfer it to the customer?

Thanks.

 

[LaszloSchenk]

I'm in the midst of another nightmare transaction at Sedo and would like additional information on how DAN handles ccTLDs like .CA. My problem with Sedo is a combination of unresponsiveness (3-5 day gap), secrecy (Sedo does not allow communication between buyer and seller), and powerlessness (they have no registrar abilities or partners that can handle .CA).

I cannot communicate with the Buyer and if he/she fails or refuses to transfer the domain post-payment, I can do absolutely nothing. I had one Sedo sale/transfer drag on for over a month and I don't even want to go there again. Sedo takes 3-5 days to respond to any issue, and all they do is contact the buyer (who does nothing or doesn't understand how to transfer) and they have no registrar power to "take over" most true ccTLDs like .CA.

This can lead to extremely long wait-times and undue stress communicating back and forth with a Sedo intermediary. Due to this, I am thinking about moving my domains elsewhere, I would like to know that in the event of an "unresponsive .CA buyer" not transferring the domain, exactly how is this handled by DAN, specifically, can DAN or a partner take over ownership of the .CA domain (like GD, Afternic, Uniregistry) and then transfer it to the customer?

Thanks.

Good morning @DomainRecap

Thank you for checking with us and sorry to hear how this turned out for you.

We do not believe that if a buyer is not replying to transfer instructions that a seller should be negatively affected by it. Our transfer team follow-ups on these buyers quite frequently for an average period of 7 days. If no response is given, the transfer team will look into ways of securing your domain into our holding account ensuring your payout can still be processed.

In addition, when using Dan.com you can expect a response from our support desk within 10-20 minutes during business hours. Our transfer team always makes sure to reply within 1 business day when it comes to any request you make.

Please feel free to reach out to our support chat or [email protected] to get some instructions in order to get signed up. Our account managers are more than happy to tackle any additional questions you might still have.

Have a great week still.

 

[DomainRecap]

If no response is given, the transfer team will look into ways of securing your domain into our holding account ensuring your payout can still be processed.

But specifically, DAN can support "taking control" of .CA domains, because Sedo cannot, as they do not have the residency requirements nor the partnerships necessary to secure a .CA domain.

Thanks.

 

[LaszloSchenk]

But specifically, DAN can support "taking control" of .CA domains, because Sedo cannot, as they do not have the residency requirements nor the partnerships necessary to secure a .CA domain.

Thanks.

Good morning @DomainRecap,

Yes, this will be no problem at all. We can take control of the domain in case this is needed.

Have a great day.

 

[DomainRecap]

Yes, this will be no problem at all. We can take control of the domain in case this is needed.

Thanks for the confirming that true ccTLDs like .CA are not an issue at DAN like they are at Sedo. I have no idea why Sedo doesn't partner up with a registrar to handle ccTLDs like .CA (and .US, etc.) but it must not account for enough of their overall business.