NameSilo

DAN.COM Domain Marketplace (Official Thread)

Located in Domain Marketplace Reviews, started by Reza, Aug 7, 2019

Replies:
2,954
Views:
278,063

  1. LaszloSchenk

    LaszloSchenk Upgraded Member Dan.com Staff Blue Account

    Posts:
    461
    Likes Received:
    1,045
    Dear @coucou,

    Thank you for contacting us.

    If you have a sale pending please contact our support chat or notify your designated transfer specialist of your desire to get verified. They will let you know what details are required in order to get verified.

    Have a great week.
     
    The views expressed on this page by users and staff are their own, not those of NamePros.
  2. LaszloSchenk

    LaszloSchenk Upgraded Member Dan.com Staff Blue Account

    Posts:
    461
    Likes Received:
    1,045
    Dear @doofer,

    This is not the case at all. However, we have over 10 million domains listed on the marketplace. Not using our For Sale pages, thus the indexing of our pages, means you will have to compete with quite some inventory. We therefore always recommend using our For Sale pages as it will increase your chances of selling significantly.

    Have a great week!
     
  3. UmerK

    UmerK Established Member

    Posts:
    459
    Likes Received:
    1,614
    @LaszloSchenk A suggestion, not sure if this is already in the place.

    When we add a name to our account which was in someone else's DAN account, import the leads along with the domain to the new account it's been added to.

    The new owner might want to strike a deal with a lead that inquired when the domain was owned by past owner.
     
  4. Sandra19

    Sandra19 Established Member

    Posts:
    13
    Likes Received:
    11
    @LaszloSchenk why is there a delay in payment since yesterday
     
  5. Future Sensors

    Future Sensors 78% of human domainers will be replaced by robots Gold Account

    Posts:
    1,051
    Likes Received:
    3,470
    When did your domain sell, and when did you / DAN finish the transfer of your domain exactly?
     
  6. Sandra19

    Sandra19 Established Member

    Posts:
    13
    Likes Received:
    11
    Almost 24hrs since Domain got transferred
     
  7. Future Sensors

    Future Sensors 78% of human domainers will be replaced by robots Gold Account

    Posts:
    1,051
    Likes Received:
    3,470
    Please have some patience :) DAN is still one of the fastest with payments.
     
  8. LaszloSchenk

    LaszloSchenk Upgraded Member Dan.com Staff Blue Account

    Posts:
    461
    Likes Received:
    1,045
    Good morning @UmerK

    Thank you for your suggestion and I do understand the added value of it. The downside is that we have to protect the privacy of the former owner. In addition, the lead might no longer want to get contacted regarding the domain when some time has passed. However, I will relay the feedback to our product team as perhaps some different configuration of the proposed idea could be realized.

    Have a great day.
     
  9. LaszloSchenk

    LaszloSchenk Upgraded Member Dan.com Staff Blue Account

    Posts:
    461
    Likes Received:
    1,045
    Dear @Sandra19,

    We do not have any delays. We always process the payouts within 1 business day after giving the notification on average.

    Best regards,
     
  10. NTLK

    NTLK Established Member

    Posts:
    50
    Likes Received:
    65
    Came across a domain that had renting 'enabled'. Got curious, since I never knew this option even existed and I had to search on NamePros to find this old quote on how to enable it. You might want to consider adding this info to the helpcenter/documentation.

    Also, is there a guide that describes the 'adding your own leads' escrow process in detail? There's no documentation for it. And I would like to know exactly what happens, so I can explain the process to buyers. It's unprofessional if I have to tell a buyer that I don't know the exact steps. Better yet, a short explainer video would be ideal for this (and for some other processes as well).

    Lastly, for Google Analytics it would be extremely helpful to enable eventtracking on buttons, links etc. That should be relatively easy to implement.
     
  11. GoodKindName

    GoodKindName Established Member

    Posts:
    225
    Likes Received:
    341
    Would be also great to see Microsoft Clarity integration on DAN. Squadhelp WLM has it and I'm impressed with how useful this data is. When you see recordings of user behavior on a page it's much easier to tell where is bot and where is human. It tremendously helps to decide whether to renew domain or drop it.
     
    Last edited: Feb 19, 2021
  12. LaszloSchenk

    LaszloSchenk Upgraded Member Dan.com Staff Blue Account

    Posts:
    461
    Likes Received:
    1,045
    Good morning @NTLK,

    Thank you for checking in with us and you are absolutely right. The team currently has already been working on a brand new FAQ showing all these details. In addition, we will be launching many instruction videos in order to help our users and make them much more tangible. It should not take long before these will get released.

    I will relay the request regarding Google Analytics to our product team as well as the request from @GoodKindName as I understand the value of it.

    Have a great week ahead!
     
  13. UmerK

    UmerK Established Member

    Posts:
    459
    Likes Received:
    1,614
    Some suggestions ;

    Please activate 2FA as soon as possible, with the data leaks around the world accounts run a risk of being compromised.

    Whenever payout setting is updated, inform us by email.
     
  14. NickB

    NickB it's a mystery VIP

    Posts:
    4,945
    Likes Received:
    11,374
    Is there a way or a plan to implement heatmap technology on the Landing Pages? Or any other behavioural technology?

    Personally think it would be great to see how many visitors enter a make offer that is below your minimum asking price OR if they click any of the learn more buttons, click Buy Now and then don't fill in the personal details on the next page etc etc

    If you have a domain that generates a lot of visitors to that part of your page and they leave without following through it could potentially help with pricing and also it's another data point for renewals......
     
  15. Future Sensors

    Future Sensors 78% of human domainers will be replaced by robots Gold Account

    Posts:
    1,051
    Likes Received:
    3,470
    I'm not sure if this data will be relevant enough, with fellow domainers looking at your inventory all the time.

    I'm often trying the amount of "1" with Make Offers, to know how competitors are pricing, and to decide about renewing or not. Sometimes out of curiousity, but most of the time without any intention to buy.
     
  16. NickB

    NickB it's a mystery VIP

    Posts:
    4,945
    Likes Received:
    11,374
    Reseller interest in itself is something to consider - interest is interest at the end of the day, it's not the only thing to consider when it comes to renewals but I personally would like to see how people interact with the landers and follow up page/s - would be surprised if DAN aren't using this kind of tech on their site already......
     
  17. Future Sensors

    Future Sensors 78% of human domainers will be replaced by robots Gold Account

    Posts:
    1,051
    Likes Received:
    3,470
    If it will not slow down the page too much, maybe.

    I'm a fan of fast loading times, and Google likes it too. That is why I am hesitant. Besides wondering how visitors behave (heatmaps), do you already have an idea whether this will radically change something in your strategy?
     
    Last edited: Feb 25, 2021
  18. NickB

    NickB it's a mystery VIP

    Posts:
    4,945
    Likes Received:
    11,374
    I'm not that technical so don't how much it would impact on loading times....

    Regarding strategy, maybe, maybe not - depends on how people are interacting with the page, lot's of visitors to a lander with a BIN and no /hardly any interaction might help with deciding if that BIN is to high in the long term, on the flip side lot's of interaction in or around the make offer button might help with seeing if the minimum price is to high -

    Someone hitting BIN and then not filling in their personal info shows there might of been semi serious interest? Do DAN follow up with retargeting ad's at this stage? I know they follow up with emails at certain points, but if no one has filled in their personal details do these slip through the cracks?

    All if's, but's and maybe's.........maybe
     
    Last edited: Feb 25, 2021
  19. Future Sensors

    Future Sensors 78% of human domainers will be replaced by robots Gold Account

    Posts:
    1,051
    Likes Received:
    3,470
    At this moment, PageSpeed Insights reports a 31/100 score for loading a DAN lander on mobile, and 85/100 for desktop. Some big improvements can be made with (unused) third party code, javascript, preloading, cache policy, widgets, etc.

    With Google's "Mobile Friendly First" strategy, this is not the best score, at this moment. However, a new DAN platform will be launched soon, and I hope landers will load even faster.

    https://developers.google.com/speed/pagespeed/insights/
     
    Last edited: Feb 25, 2021
  20. ReallyBigIdea.com

    ReallyBigIdea.com Established Member

    Posts:
    822
    Likes Received:
    729
    Hello, I can't send counter offer neither accept it via pop up chat form IMG_20210226_144251.png
     
  21. LaszloSchenk

    LaszloSchenk Upgraded Member Dan.com Staff Blue Account

    Posts:
    461
    Likes Received:
    1,045
    Good afternoon,

    We already use heatmap technology. We do not only use heatmap technology but rather use an entire scala of different sources to study our clients' behavior and persona. However, these sources are used internally by our UX researchers for platform improvements but we do not have a plan of making these tools available for users on the platform.

    Have a great weekend ahead.
     
  22. LaszloSchenk

    LaszloSchenk Upgraded Member Dan.com Staff Blue Account

    Posts:
    461
    Likes Received:
    1,045
    Dear @ReallyBigIdea.com,

    Please contact our support directly to get assistance with any such problems.

    Have a great day.
     
  23. GoodKindName

    GoodKindName Established Member

    Posts:
    225
    Likes Received:
    341
    I believe integrating heatmap/behavioral analysis tool like Microsoft Clarity and allowing sellers to use it (as SH did) have the potential to benefit DAN as well. Sellers will be able to better assess domain visitors' behavior, observe their hesitation and importantly filter out bots thanks to user session recordings. All of this might result in a better name assessment, more realistic valuation, and consequently more sales which benefits both DAN and sellers. Sorry, I know I already touched on this subject earlier on this page but now decided to emphasize the importance of it one more time since you said "we do not have a plan of making these tools available for users on the platform". I hope the DAN team will seriously consider adding such functionality for sellers. Thank you.
     
    Last edited: Feb 26, 2021
  24. Innoverge

    Innoverge Top Contributor VIP

    Posts:
    1,660
    Likes Received:
    1,271
    @LaszloSchenk
    I recently asked the reps at Dan if i can avail the reduced commission of 5% for 'installment/lease-to-own' transactions initiated using my own-leads,
    and have been told that the lower commission rate isn't applicable for installment transactions irrespective of the source of the lead, owing to the need for domain management,maintenance etc.

    Since you are already charging 50% of the markup value for this very purpose, wouldn't it be more apt to extend the lower commission structure for installment transactions, created from the seller's own leads?
     
  25. loredan

    loredan Top Contributor VIP ★★★★★★★★★★

    Posts:
    1,151
    Likes Received:
    1,569
    LOL what a joke of an answer ffs!

    Ever heard of Microsoft Clarity you lads? Welcome to 2021!

    You talk like Dan operates from a super secret dutch army bunker with alien tech never to be shared with us peasants. Let the people have the technology if you have it for Christ sake, the more data one has about his domains, the better duh ...
     

Want to reply or ask your own question?

It only takes a minute to sign up – and it's free!
Topics / Tags:
NameWorth
  1. NamePros uses cookies and similar technologies. By using this site, you are agreeing to our privacy policy, terms, and use of cookies.
    Dismiss Notice
Loading...