Atom / Atom.com - Marketplace (formerly Squadhelp)

[JudgeMind]

Hey Folks,

I've just started using squadhelp.com to list some of my brandable. So far I have 76 domains listed, there is no fee to list. I've had some decent action so far in the way of interested buyers but no sales as of yet. I've only been with them for 1 week now.

A bit of a summary review of SquadHelp:

PROS

• No Listing fee
• No Logo design fee
• Ability to submit your names to end users holding naming contests
• Ability to chat directly or send a message directly to end users.
• Stats of your marketplace domains are shown in the marketplace dashboard.
• Their customer service and support has been great, 24hr a day chat.
• Ability to increase or decrease the list price of your domains or to show a discount. You can decrease or increase the price yourself by $200. If you want to lower more, you can contact support.
• End users can shortlist your domains before they make a decision on which they want to purchase. The number of shortlists is shown in you marketplace dashboard.
• When you submit your names you get to set the price you wish to get. Because their commissions are high I recommend listing at a higher price to offset the commission costs.
• Their landing pages are fairly basic but they work. Because the marketplace is fairly new, I'm sure we will see style improvements in the future.
• One thing I really like is they accept multiple extensions. I have listed .co and .io along with .com
• Each seller gets a direct link to their marketplace portfolio, HERES MY PORTFOLIO. It is handy if your trying to p[promote your portfolio through social media.
• I like that their marketplace doesn't have tens of thousands domain listings like BB. They are fairly strict on the domains they accept to list and so this helps keep the number of domains in the marketplace down and gets your listings more exposure.

CONS

• Their commissions are very high, depending on the domain name they are usually between 30% and 35%. However, there are no listing fees, no logo design fees, so in the end their commission is very similar to brand buckets.
• Their logos are not top quality, in fact I requested to have some of my logos remade.
• I think they have a big backlog of logos to design, the wait time for logo design has been around 1 week, but your names are still listed while the logos are being designed.
• After your names are accepted you need to agree to their commission rate, at this point you also need to apply your own keywords, descriptions etc. I found this was very time consuming.

 

[DomainRecap]

It's funny, I was talking to my wife this morning and telling her how much I like selling at Atom, and she immediately stopped me and said:

"Sure and just like Dan, they'll start making changes and then you'll get screwed and want to kill someone."

 

[Dane]

It's funny, I was talking to my wife this morning and telling her how much I like selling at Atom, and she immediately stopped me and said:

"Sure and just like Dan, they'll start making changes and then you'll get screwed and want to kill someone."

My wife is tired of hearing about how much I miss Dan. Now she's getting tired of hearing about some guy named "Adam."

 

[Atom.com]

Huh?

Great, but what if another "trusted seller" starts listing my domains? I think it's a bad idea, do not remove ownership verification! @Atom.com

Thanks for your feedback!

If a domain is already an active listing under another seller’s account, it will not be automatically removed or transferred—even if a Trusted Seller attempts to add it. In such cases, the new seller must verify ownership manually by adding a TXT record

For more details on the Trusted Seller Program, please check out our blog post:

Introducing Atom’s Trusted Seller Program

 

[Future Sensors]

Thanks for your feedback!

If a domain is already an active listing under another seller’s account, it will not be automatically removed or transferred—even if a Trusted Seller attempts to add it. In such cases, the new seller must verify ownership manually by adding a TXT record or updating name servers.

For more details on the Trusted Seller Program, please check out our blog post:

Introducing Atom’s Trusted Seller Program

That's only part of the worries. What about domains that are not already listed?

 

[Future Sensors]

As soon as a rogue trusted seller is adding a domain that I don't want to appear, it's quickly indexed in Google under an Atom.com URL. And I will not get any notification about this happening.

 

[DomainRecap]

If a domain is already an active listing under another seller’s account, it will not be automatically removed or transferred—even if a Trusted Seller attempts to add it. In such cases, the new seller must verify ownership manually by adding a TXT record

Exactly what I hoped you'd say - that the Trusted Seller program is a way of fast-tracking UNLISTED domains onto Atom, and already-verified domains would not be affected.

Kudos for not opening up Pandora's Box.

 

[King]

I already hit unsubscribe from the "New Auction Event" emails so many times, it's getting annoying, you guys send out way too many emails and not actual sales.

 

[Leo2k]

Has anyone tried the Atom- BitPay payout?

Is it necessary to verify identity through 3rd party for the BitPay account to receive money from Atom, even if it's lesser than $3000?

Thinking of using BitPay for smaller Payouts, but if BitPay identity verification is must for all accounts irrespective of the withdrawal amount, i guess that would be a bad idea considering their low Trustpilot score.

 

[davidc1]

I'm beginning thinking @Atom has the worst (slowest) support in this industry but also the most features developed.

 

[DomainRecap]

I'm beginning thinking @Atom has the worst (slowest) support in this industry but also the most features developed.

I would direct you to exhibit A: The Afternic.

* and personally, I find Atom support fast and helpful, but I guess your mileage may vary.

 

[Future Sensors]

(edited; bug was only temporary)

 

[DN_Hunter]

what is the best way to update BIN pricing in bulk (for existing names in my account)? I want to Change / Add / Remove BIN Prices in bulk. Is it just upload a new file, and the system will know the name is already in my account and just modify the pricing? Does the system know to change the Lander from MO to BIN (or BIN to MO)?

 

[davidc1]

I would direct you to exhibit A: The Afternic.

* and personally, I find Atom support fast and helpful, but I guess your mileage may vary.

Support is good since I write that here

 

[NameGroove]

@Atom.com We are back to almost 90 days for domain appeals. Can you please focus on catching up on these?

Thanks!

 

[NameGroove]

@Atom.com I like Sapphire - but the folks who figure out what is exceptionally strong dictionary and what is not are bonkers In what world are Busboy, Outdone & SamSam exceptionally strong dictionary names? And in what world are Vlog, Qubit, & Kickstart not? I even had CS and my Atom acct mgr double check. Still denied.

https://twitter.com/x/status/1900075478548971659

 

[NameGroove]

Atom tightening up Approvals. Haven't seen the approval rate below 7% since I joined over a year ago. Anecdotally, I've seen approvals get much tougher recently as well.

 

[carob]

@Atom.com I like Sapphire - but the folks who figure out what is exceptionally strong dictionary and what is not are bonkers In what world are Busboy, Outdone & SamSam exceptionally strong dictionary names? And in what world are Vlog, Qubit, & Kickstart not? I even had CS and my Atom acct mgr double check. Still denied.

It seems they select or prefer by extension as well, namely, according to them:

.io, .ai, .org., .co, .xyz, .vc, .net, .gg, .app, .biz, .bet, .ly, .now

.tv for example is missing there, anyone notice any other missing extensions?

 

[NameGroove]

It seems they select or prefer by extension as well, namely, according to them:

.io, .ai, .org., .co, .xyz, .vc, .net, .gg, .app, .biz, .bet, .ly, .now

.tv for example is missing there, anyone notice any other missing extensions?

Sapphire is FILLED with words from all gTLDs. And btw, my declined words were all .now (so on the list anyway)

 

[Future Sensors]

A lot of band on this page. Shouldn't this be brand?

This page is linked to from the footer ('Band Name Generator').

https://www.atom.com/band-name-generator

 

[silentg]

A lot of band on this page. Shouldn't this be brand?

This page is linked to from the footer ('Band Name Generator').

https://www.atom.com/band-name-generator

I don't think it's a typo.

For brands, they have Business Name Generator