Atom / Atom.com - Marketplace (formerly Squadhelp)

[JudgeMind]

Hey Folks,

I've just started using squadhelp.com to list some of my brandable. So far I have 76 domains listed, there is no fee to list. I've had some decent action so far in the way of interested buyers but no sales as of yet. I've only been with them for 1 week now.

A bit of a summary review of SquadHelp:

PROS

• No Listing fee
• No Logo design fee
• Ability to submit your names to end users holding naming contests
• Ability to chat directly or send a message directly to end users.
• Stats of your marketplace domains are shown in the marketplace dashboard.
• Their customer service and support has been great, 24hr a day chat.
• Ability to increase or decrease the list price of your domains or to show a discount. You can decrease or increase the price yourself by $200. If you want to lower more, you can contact support.
• End users can shortlist your domains before they make a decision on which they want to purchase. The number of shortlists is shown in you marketplace dashboard.
• When you submit your names you get to set the price you wish to get. Because their commissions are high I recommend listing at a higher price to offset the commission costs.
• Their landing pages are fairly basic but they work. Because the marketplace is fairly new, I'm sure we will see style improvements in the future.
• One thing I really like is they accept multiple extensions. I have listed .co and .io along with .com
• Each seller gets a direct link to their marketplace portfolio, HERES MY PORTFOLIO. It is handy if your trying to p[promote your portfolio through social media.
• I like that their marketplace doesn't have tens of thousands domain listings like BB. They are fairly strict on the domains they accept to list and so this helps keep the number of domains in the marketplace down and gets your listings more exposure.

CONS

• Their commissions are very high, depending on the domain name they are usually between 30% and 35%. However, there are no listing fees, no logo design fees, so in the end their commission is very similar to brand buckets.
• Their logos are not top quality, in fact I requested to have some of my logos remade.
• I think they have a big backlog of logos to design, the wait time for logo design has been around 1 week, but your names are still listed while the logos are being designed.
• After your names are accepted you need to agree to their commission rate, at this point you also need to apply your own keywords, descriptions etc. I found this was very time consuming.

 

[silentg]

Today was supposed to be the sale. I don't see the banners or promos on the site. Do you see it?

 

[Future Sensors]

I don't think it's a typo.

It makes no sense, because on that page you have to specify the business sector.

 

[carob]

Sapphire is FILLED with words from all gTLDs. And btw, my declined words were all .now (so on the list anyway)

I'm starting to think they don't know, maybe don't care, how their AI works - a kind of black box, and when you query something they invent an answer or say it's still learning.

I have a single word domain - in popular, established extension - that repeated prompts via chat cannot get listed on Sapphire, despite sapphire showing no exact match results for that term - it would be an ideal fit, but, no, we just have to wait for AI to select it. Go figure.

 

[silentg]

They have added so many features and the main feature that was missing is detailed traffic stats. I suggested them to add it. Once they add it then we can see if Sapphire will be worth it and getting the views.

Google Analytics right now only tracks users visiting the WLM site.

 

[doidomnola]

I'm starting to think they don't know, maybe don't care, how their AI works - a kind of black box, and when you query something they invent an answer or say it's still learning.

I've been thinking this for quite some time. Way too much reliance on AI at Atom and enough common sense humans. I think they're understaffed and devote too many resources to AI developers/development.

 

[silentg]

It makes no sense, because on that page you have to specify the business sector.

Support said it's no typo.

 

[kor]

Today was supposed to be the sale. I don't see the banners or promos on the site. Do you see it?

Here's the info about .COM sale that I got from live support 5 days ago:

The Special event, the Birthday sale, is set to start on March 13 at 11 am CST and ends on the 21st at 12 Midnight.

 

[Leo2k]

Today was supposed to be the sale. I don't see the banners or promos on the site. Do you see it?

It's not being reflected in the lander pages yet.

 

[kor]

Although they announced it as a special .COM sale, it seems that they applied a 25% discount to all TLDs of my premium listings.

I guess it will be reflected on landing pages within an hour.

 

[NicTraders]

Support said it's no typo.

It does seem to be intended for Band Names since there are various categories halfway down the page like Rock Band Names, Indie Band Names and Pop Band Names, but as @Future Sensors pointed out, it's a bit weird asking for a business sector.

 

[Future Sensors]

It does seem to be intended for Band Names since there are various categories halfway down the page like Rock Band Names, Indie Band Names and Pop Band Names, but as @Future Sensors pointed out, it's a bit weird asking for a business sector.

True. And I don't understand why this particular category appears to be so special to have a prominent place in the already overcrowded footer.

 

[NicTraders]

True. And I don't understand why this particular category appears to be so special to have a prominent place in the already overcrowded footer.

Maybe it's a category they've had a lot of searches for!

 

[Future Sensors]

Maybe it's a category they've had a lot of searches for!

Could be. They are the banding specialists!

 

[Jannes]

True. And I don't understand why this particular category appears to be so special to have a prominent place in the already overcrowded footer.

especially considering:

 

[silentg]

https://twitter.com/x/status/1900193490513887466

 

[phaethon]

So I have 50 premium accepted and 100+ identified as potential fit premium. Can someone experienced please tell me if there is any real benefit in switching from plus to premium, since both are searchable?

 

[D Haynes]

So I have 50 premium accepted and 100+ identified as potential fit premium. Can someone experienced please tell me if there is any real benefit in switching from plus to premium, since both are searchable?

Personally I didn't find any benefit from Standard to Premium (although I only ever had 30 odd premium names).

 

[DomainRecap]

Can someone experienced please tell me if there is any real benefit to switch from plus to premium, since both are searchable?

Everything is searchable now, and from my POV, here are the basic advantages:

Standard: Searchable with a low commission. Do it yourself.

Plus: Searchable plus the ability to join special marketplaces like Sapphire plus brokers plus some marketing promotion.

Premium: Searchable with the ability to join special marketplaces like Sapphire plus brokers plus enhanced seller tools plus greater exposure in search and external marketing promotion.

 

[phaethon]

Personally I didn't find any benefit from Standard to Premium (although I only ever had 30 odd premium names).

So you pay 30% commission to Atom and 30,% to GD if the buyer prefers GD. That doesn't sound reasonable. The only benefit is that your premium shows before the plus?

 

[D Haynes]

So you pay 30% commission to Atom and 30,% to GD if the buyer prefers GD. That doesn't sound reasonable. The only benefit is that your premium shows before the plus?

I don't have any premium names anymore, only standard (7% commission I think). I meant that I didn't see any benefit to Premium listings when I had them.