Atom / Atom.com - Marketplace (formerly Squadhelp)

[JudgeMind]

Hey Folks,

I've just started using squadhelp.com to list some of my brandable. So far I have 76 domains listed, there is no fee to list. I've had some decent action so far in the way of interested buyers but no sales as of yet. I've only been with them for 1 week now.

A bit of a summary review of SquadHelp:

PROS

• No Listing fee
• No Logo design fee
• Ability to submit your names to end users holding naming contests
• Ability to chat directly or send a message directly to end users.
• Stats of your marketplace domains are shown in the marketplace dashboard.
• Their customer service and support has been great, 24hr a day chat.
• Ability to increase or decrease the list price of your domains or to show a discount. You can decrease or increase the price yourself by $200. If you want to lower more, you can contact support.
• End users can shortlist your domains before they make a decision on which they want to purchase. The number of shortlists is shown in you marketplace dashboard.
• When you submit your names you get to set the price you wish to get. Because their commissions are high I recommend listing at a higher price to offset the commission costs.
• Their landing pages are fairly basic but they work. Because the marketplace is fairly new, I'm sure we will see style improvements in the future.
• One thing I really like is they accept multiple extensions. I have listed .co and .io along with .com
• Each seller gets a direct link to their marketplace portfolio, HERES MY PORTFOLIO. It is handy if your trying to p[promote your portfolio through social media.
• I like that their marketplace doesn't have tens of thousands domain listings like BB. They are fairly strict on the domains they accept to list and so this helps keep the number of domains in the marketplace down and gets your listings more exposure.

CONS

• Their commissions are very high, depending on the domain name they are usually between 30% and 35%. However, there are no listing fees, no logo design fees, so in the end their commission is very similar to brand buckets.
• Their logos are not top quality, in fact I requested to have some of my logos remade.
• I think they have a big backlog of logos to design, the wait time for logo design has been around 1 week, but your names are still listed while the logos are being designed.
• After your names are accepted you need to agree to their commission rate, at this point you also need to apply your own keywords, descriptions etc. I found this was very time consuming.

 

[NameWell]

Currently the Premium domains in your portfolio are automatically added to your White Label Marketplace in addition to your standard listings. You do have the option to adjust the position of the names you would like to see in the homepage of your WLM. In future we will be adding additional options to manage the rankings of the domains.

@GrantP I'm happy to hear that you are planning to add additional options to manage the rankings of the domains in the homepage of our WLM. That's a cool feature!

Currently, in the section "Popular Domain Names" we are only able to manage the ranking of our standard names. Will we be able to manage the ranking of all names (standard and premium) in that section?

Also currently this function is not working correctly. The name to which I assigned position #1 is almost never shown in the first place as it should. Right now it is shown in the 3rd place while in the first place there's an old and rather weak domain name owned by SH which I would rather see in the last place .... I hope this will be fixed and the feature will work corectly.

 

[NameWell]

@GrantP first of all I would love to thank you for listening to our feedback and enabling the feature to communicate with logo designers. That is very helpful and I'm seeing better results in logo designs. I would love to propose a few ideas how to further develop the process of designing logos for premium names.

1. Could we please have an easy way to send a tip/bonus to logo designer for doing a great job and/or after the domain name sells? Currently, we can do that via the blue button. I'm happy to have this option, I used it several times already, but I feel a bit uneasy about having to bother your support staff every single time and have them process the transaction manually.

2. Could we please be able to select 2-3 favorite logo designers and grant them exclusive early access to our names? If they don't pick up the name in 72 hours then we could either pick another set of designers or release the name to everyone who is available. I'd be more than happy to wait several days to get a great logo design that will help my name to get noticed and will increase its' chances of being sold rather than to get a weak logo in a few hours and then have lower chances of selling the name for years

3. Another possible way. We could see a list of 10 - 15 top-rated logo designers with samples from their portfolio and select whom to offer the name. If the selected designer does accept the name in 48 hours we could either offer it to someone else from the list or release it to anyone who is available. Designers in the list could mark themselves "not available" whenever they feel like it in order not to be overwhelmed with new offers.

These features (2 and 3) could be optional and sellers who are not interested could simply disable it for their portfolio and have exactly the same logo design process as it is now.

Thank you for considering

 

[NameWell]

@GrantP one last thing Could you please explain how sub-categories work? I.e. main category Outdoor & Adventure has sub-categories: adventure, hiking, fishing, outdoor, shopping. I don't see these sub-categories anywhere in SH marketplace and therefore I'm hesitant to assign them to my names. Could you please clarify if potential buyers can access these categories somehow? What happens if I assign a sub-category to my name? How does it help my name to be discovered by the right potential buyer?

 

[OnlineDomainShop]

My Annualized STR dropped to 0.99% , No sale from last 10 months with near 300 names now , Waiting for a charm to happen

 

[ExDom]

@GrantP if I want to compete with the SH curated domains selling as low as $749 today how can I adjust the prices of my brandable domains. The lower I can go is the price the name was accepted with and if that is $1999 the max discount I can apply is $200 bringing the price to $1799.

Is SH happy with the thousands of SH curated domains currently selling bellow the $1500 mark? If the answer is yes why you have changed the pricing tool, I can price a $1999 accepted name as high as $3699 but all options to reduce the price have been eliminated. A few months ago the option was there to price as low as $899!

No sales since March 2020 with 10 times the names now, I had 2 sales with SH and both were for $1699 or below so probably $1999 as floor is too high for some names.

 

[Ostrados]

@GrantP
I would like to also report no sales at SH since 4 months, although I have around 500 names, which is unusual low STR!! sales were frequent in the past, something changed in SquadHelp in mid 2020 and things do not work any more as in the past. During these 4 months of no sales at SH, I had some sales at Afternic, which is strange that my SH domains are selling at Afternic but not at SH platform directly! which indicates that the problem is not in my domains but in SquadHelp platform probably.

 

[loredan]

LOL, poor Grant ... I bet he loves logging in every day at Namepros!

 

[Constantin S]

I have 14 domains still in 'Pending Review', each has between 14-20 reviews completed. All were added 5-6 days ago, why is it taking so long??

 

[Joakim]

I have 14 domains still in 'Pending Review', each has between 14-20 reviews completed. All were added 5-6 days ago, why is it taking so long??

5-6 days. Haven't you realized SH is the fastest in the industry. Try BB with 25-40 days in average.

 

[Constantin S]

5-6 days. Haven't you realized SH is the fastest in the industry. Try BB with 25-40 days in average.

Never used & don't care about BB because I dislike paying listing fees. Usually my names gets a decision within 3 days, so it's obviously strange that it takes longer than usual.

 

[loredan]

@GrantP if I want to compete with the SH curated domains selling as low as $749 today how can I adjust the prices of my brandable domains. The lower I can go is the price the name was accepted with and if that is $1999 the max discount I can apply is $200 bringing the price to $1799.

Is SH happy with the thousands of SH curated domains currently selling bellow the $1500 mark? If the answer is yes why you have changed the pricing tool, I can price a $1999 accepted name as high as $3699 but all options to reduce the price have been eliminated. A few months ago the option was there to price as low as $899!

No sales since March 2020 with 10 times the names now, I had 2 sales with SH and both were for $1699 or below so probably $1999 as floor is too high for some names.

Valid questions here. I think I know the answers and I think you all know them too ... its just that some of you are too "invested" into the platform to see the obvious or to speak up.

I'd love to see what BS will SH answer to this one...

 

[NameWell]

I have 14 domains still in 'Pending Review', each has between 14-20 reviews completed. All were added 5-6 days ago, why is it taking so long??

I think 5-6 days to review a domain name is reasonable. Especially if these are free reviews (no coins used).

 

[OnlineDomainShop]

@GrantP Kindly add a feature to discount domains upto 25% , 15% maximum seems less as there seeme no activity while discounting names for upto 15%

 

[JudgeMind]

SH sales report February 2021

February was very slow for SH “marketplace” sold names. In fact, I didn’t sell any in February. Afternic again was the best option, two of my sh listed premium names sold via afternic.

inlay.io $3099
BloomBiotics.com $1999

continuing to try to find ways to increase exposure of names in the SH marketplace.

 

[OnlineDomainShop]

@GrantP Kindly allow us to submit .cc extension domains , after .xyz kindly allow users to submit .cc domains too

 

[NameWell]

@GrantP first of all I would love to thank you for listening to our feedback and enabling the feature to communicate with logo designers. That is very helpful and I'm seeing better results in logo designs. I would love to propose a few ideas how to further develop the process of designing logos for premium names.

1. Could we please have an easy way to send a tip/bonus to logo designer for doing a great job and/or after the domain name sells? Currently, we can do that via the blue button. I'm happy to have this option, I used it several times already, but I feel a bit uneasy about having to bother your support staff every single time and have them process the transaction manually.

2. Could we please be able to select 2-3 favorite logo designers and grant them exclusive early access to our names? If they don't pick up the name in 72 hours then we could either pick another set of designers or release the name to everyone who is available. I'd be more than happy to wait several days to get a great logo design that will help my name to get noticed and will increase its' chances of being sold rather than to get a weak logo in a few hours and then have lower chances of selling the name for years

3. Another possible way. We could see a list of 10 - 15 top-rated logo designers with samples from their portfolio and select whom to offer the name. If the selected designer does accept the name in 48 hours we could either offer it to someone else from the list or release it to anyone who is available. Designers in the list could mark themselves "not available" whenever they feel like it in order not to be overwhelmed with new offers.

These features (2 and 3) could be optional and sellers who are not interested could simply disable it for their portfolio and have exactly the same logo design process as it is now.

Thank you for considering

@GrantP thank you for implementing a feature of choosing a favorite designer! Thank you for listening to our feedback

 

[JudgeMind]

Have any of you seen your domains in Ads displayed at Facebook, social media etc?? Recently?

 

[NameWell]

Have any of you seen your domains in Ads displayed at Facebook, social media etc?? Recently?

Yes, I've seen ads of my names on Instagram yesterday and a few days before that too.

 

[JudgeMind]

Yes, I've seen ads of my names on Instagram yesterday and a few days before that too.

Interesting. I used to see my domains all the time in ads, now I very rarely do.

 

[NameWell]

Interesting. I used to see my domains all the time in ads, now I very rarely do.

I see them often on social media. Do you often check the landing pages of your names on SH? I noticed that I mostly see the names that I have recently viewed on Squadhelp.

On the other hand, I think it's been quite a while since I've seen SH ads on other websites (not social media). I'm not sure is it because I may not be visiting those pages as often as I used to or they have shifted their marketing strategy and are now focusing on the most effective channels.