DAN.com

Afternic gives no update on payment status

Located in Domain Marketplace Reviews, started by andNames, May 30, 2018

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  1. andNames

    andNames Shailendra Mishra VIP ★★★★★★★★★★

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    [​IMG]

    (screenshot attached above)

    I sold a domain through Afternic on 22 May. My first through them.
    Domain was removed from my account same day. A friend told me that it takes 2-3 days before they "schedule" a payment date and 7 days for disbursement.
    Their page says the same. "Disbursement will be issued in next 7 days"

    But 8 days have passed and forget disbursement, they have not even updated a scheduled payment date. No email update in last 8 days and their "message to TA Agent" button does not work.

    I even wrote a support ticket 3 days back about this which I never heard back from.

    Anyone had similar experience? Is it normal or a glitch?
     
    Last edited: May 30, 2018
    The views expressed on this page by users and staff are their own, not those of NamePros.
  2. VaibhavA

    VaibhavA Top Contributor VIP

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    Its normal with Afternic. They say, they take upto 8-10 WORKING days to schedule payment.

    You may even have to wait 2-4 days from Scheduled date.

    But dont worry, you will get it eventually. :xf.smile:

    BTW..congrats on the sale.
     
  3. andNames

    andNames Shailendra Mishra VIP ★★★★★★★★★★

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    Thanks mate.
     
  4. Isibor Imieka

    Isibor Imieka Established Member

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    I also sold a name through them, it's been almost a month I haven't been paid. Congrats on your sale.
     
  5. creataweb

    creataweb Some Guy with Awesome Senior High School Photo VIP ★★★★★★★★★★

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    I suggest Afternic pays interest on payments that take longer than 21 days. By far the longest payout of all the platforms I've used.
     
  6. andNames

    andNames Shailendra Mishra VIP ★★★★★★★★★★

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    Reading your horrible experiences, I am assured that it is normal.
    I had two out of three sales this month cancelled by buyers ($1000 undeveloped and $285 flippa) so I was worried about this one too. Now I am assured that sale is not cancelled.

    Update: on 8th Day today I got an estimated payout date of 3 June (12 Days).
     
  7. bashariqbal

    bashariqbal Established Member

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    Same here. I have sold a name on 3rd May but to this day I have no clue when I would get paid. I have contacted support about 1 week back and they said that they have escalated the issue but after that I never heard back from them. Its really weird.
     
  8. anantj

    anantj Top Contributor VIP

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    Yes, a lot of us had the same experience. It is a glitch that is normal at Afternic :(
     
  9. thekiller

    thekiller Top Contributor VIP

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    I'm waiting for payout Since December, 6 months.
     
  10. Isibor Imieka

    Isibor Imieka Established Member

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    Really? That bad? Now I'm worried.
     
  11. Embrand

    Embrand Top Contributor VIP ICA Member ★★★★★★★★★★

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    I have seen blind and deaf 90-year-olds making better websites and offering better support than Afternic.

    It is hard to imagine that it is owned by the largest domain registrar in the world.
     
  12. thekiller

    thekiller Top Contributor VIP

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    I received their reply last night saying they will check the issues and transfer funds.
     
  13. andNames

    andNames Shailendra Mishra VIP ★★★★★★★★★★

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    I got an email update

    "A payment to you for 1,996.00 was processed by eCheck."

    But I selected Wire (and I think there is no eCheck in India)

    Edit: My fault. I had mistakenly selected eCheck and not Wire.

    So, I guess I am screwed.
    Help @anantj @VaibhavA @bashariqbal
     
    Last edited: Jun 1, 2018
  14. imadoer

    imadoer Top Member PRO VIP

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    6 months?

    What's the holdup?

    Have you called them on the phone?
     
  15. Sinh

    Sinh Top Contributor VIP

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    by ECheck that means you will receive payment in your domestic currency through your bank account (not in USD)

    By Wire you will receive payment in USD if you select it
     
  16. Sinh

    Sinh Top Contributor VIP

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    For me, sales through Afternic took 10 days max. to recevive payment. I sold a 4L .com in March, just 3 days after transfer domain I received payment by wire (near $20,000).
     
  17. andNames

    andNames Shailendra Mishra VIP ★★★★★★★★★★

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    But isnt eCheck for local (USA banks) ?

    Will I still receive money in non USA bank.
    If it is so, is eCheck better than Wire or not currency-conversion-wise?
     
  18. Sinh

    Sinh Top Contributor VIP

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    Payment from Godaddy / Afternic, there are 3 methods as below:

    1- By Echeck (receive in your country currency)
    2- By Wire (USD)
    3- By PayPal (USD)
     
  19. bashariqbal

    bashariqbal Established Member

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    I think the payment will not be processed since you are not a local US resident with US bank account. Contact support and explain them that you have by mistake selected eCheck.
     
  20. anantj

    anantj Top Contributor VIP

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    This should be fine. eCheck will get your money in your account. I've used it previously! Good luck and congratulations on getting the payout :)
     
  21. andNames

    andNames Shailendra Mishra VIP ★★★★★★★★★★

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    That is so relieving! Thanks.

    So, eCheck is best option for India, right? and how many working days from release of payment to bank account credit?
     
  22. Nav bundhoo

    Nav bundhoo Account Closed (Disallowed)

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    I used paypal and transfer from paypal to my card its take only 12hr to withdraw
     
  23. thekiller

    thekiller Top Contributor VIP

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    They tried to wire once and failed. Told me that my bank rejected the payment. Which wasn't the case. My bank told none of incoming payment to my account rejected. Seems like afternic's payment partner have issues rather than my bank.

    They removed the PayPal option before payout from my account so only option is wire transfer.

    In the meantime I received payments from escrow.com and payoneer escrow without any issues on the same payment details.

    Sent them many emails and they reply after a week or so. Even Joe here couldn't help.

    Hoping that they will solve the issue and send funds this time.
     
  24. nitg16

    nitg16 DNDiary.com VIP

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    eCheck amount is deposited as INR? If yes, then you will have to pay GST.

    There is no GST:
    • If buyer is not a resident of India, and
    • Any offshore amount deposited in bank is not in INR
    If any one of above two conditions doesn't meet then you will have to pay GST.
     
    Last edited: Jun 1, 2018
  25. xynames

    xynames XYNames.com PRO VIP

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    Afternic sales - you will get paid. I don't even monitor them closely any longer after recording the sale on my end, because the money always comes eventually. ACH.
     

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