When can I receive the payment from Afternic

[70ym]

I sold my first domain on Afternic last week. The domain has been transfered to the buyer. It shows that Transfer Complete, and Est. Payout Date: Apr 14, 2017.
I have sent message to TA agent and send email to support on 4/13, and no respond for 5 days. Horrible customer support. Sedo is much better, they will reply in about 24 hours.
Let's guess when can I receive the payment from afternic? Maybe next month I think.

 

[Ismail Owolabi]

email service@afternic dot com and give them your domain name that sold and the username of your account and they will provide you with an update. Most of the time it is related to your payee not being set up correctly.

I have mailed them several times, no response so far and the payment method was correctly set up, I've checked it again to confirm.