Afternic gives no update on payment status

[Shailendra Mishra]

(screenshot attached above)

I sold a domain through Afternic on 22 May. My first through them.
Domain was removed from my account same day. A friend told me that it takes 2-3 days before they "schedule" a payment date and 7 days for disbursement.
Their page says the same. "Disbursement will be issued in next 7 days"

But 8 days have passed and forget disbursement, they have not even updated a scheduled payment date. No email update in last 8 days and their "message to TA Agent" button does not work.

I even wrote a support ticket 3 days back about this which I never heard back from.

Anyone had similar experience? Is it normal or a glitch?

 

[Sinh]

For me, sales through Afternic took 10 days max. to recevive payment. I sold a 4L .com in March, just 3 days after transfer domain I received payment by wire (near $20,000).

 

[Embrand]

I have seen blind and deaf 90-year-olds making better websites and offering better support than Afternic.

It is hard to imagine that it is owned by the largest domain registrar in the world.

 

[VaibhavA]

Anyone had similar experience? Is it normal or a glitch?

Its normal with Afternic. They say, they take upto 8-10 WORKING days to schedule payment.

You may even have to wait 2-4 days from Scheduled date.

But dont worry, you will get it eventually.

BTW..congrats on the sale.

 

[creataweb]

I suggest Afternic pays interest on payments that take longer than 21 days. By far the longest payout of all the platforms I've used.

 

[Shailendra Mishra]

Reading your horrible experiences, I am assured that it is normal.
I had two out of three sales this month cancelled by buyers ($1000 undeveloped and $285 flippa) so I was worried about this one too. Now I am assured that sale is not cancelled.

Update: on 8th Day today I got an estimated payout date of 3 June (12 Days).

 

[Sinh]

But isnt eCheck for local (USA banks) ?

Will I still receive money in non USA bank.
If it is so, is eCheck better than Wire or not currency-conversion-wise?

Payment from Godaddy / Afternic, there are 3 methods as below:

1- By Echeck (receive in your country currency)
2- By Wire (USD)
3- By PayPal (USD)

 

[xynames]

Afternic sales - you will get paid. I don't even monitor them closely any longer after recording the sale on my end, because the money always comes eventually. ACH.

 

[Isibor Imieka]

I also sold a name through them, it's been almost a month I haven't been paid. Congrats on your sale.

 

[bashariqbal]

(screenshot attached above)

I sold a domain through Afternic on 22 May. My first through them.
Domain was removed from my account same day. A friend told me that it takes 2-3 days before they "schedule" a payment date and 7 days for disbursement.
Their page says the same. "Disbursement will be issued in next 7 days"

But 8 days have passed and forget disbursement, they have not even updated a scheduled payment date. No email update in last 8 days and their "message to TA Agent" button does not work.

I even wrote a support ticket 3 days back about this which I never heard back from.

Anyone had similar experience? Is it normal or a glitch?

Same here. I have sold a name on 3rd May but to this day I have no clue when I would get paid. I have contacted support about 1 week back and they said that they have escalated the issue but after that I never heard back from them. Its really weird.

 

[anantj]

Anyone had similar experience? Is it normal or a glitch?

Yes, a lot of us had the same experience. It is a glitch that is normal at Afternic

 

[Shailendra Mishra]

I got an email update

"A payment to you for 1,996.00 was processed by eCheck."

But I selected Wire (and I think there is no eCheck in India)

Edit: My fault. I had mistakenly selected eCheck and not Wire.

So, I guess I am screwed.
Help @anantj @VaibhavA @bashariqbal

 

[thekiller]

I'm waiting for payout Since December, 6 months.

 

[thekiller]

Really? That bad? Now I'm worried.

I received their reply last night saying they will check the issues and transfer funds.

 

[anantj]

I got an email update

"A payment to you for 1,996.00 was processed by eCheck."

But I selected Wire (and I think there is no eCheck in India)

Edit: My fault. I had mistakenly selected eCheck and not Wire.

So, I guess I am screwed.
Help @anantj @VaibhavA @bashariqbal

This should be fine. eCheck will get your money in your account. I've used it previously! Good luck and congratulations on getting the payout

 

[Nav bundhoo]

I used paypal and transfer from paypal to my card its take only 12hr to withdraw

 

[VaibhavA]

So, I guess I am screwed.

I always use wire (For India), whether it be Godaddy or Afternic.

I am not sure bt eCheck.

By wire i get paid in my bank in India precisely like this.

Suppose a 500$ sale. Minus 20% commission. That leaves 400$. Less 5$(One time processing fee, whether it be 1 domain in a day or multiple). That leaves 395$. Less 4% currency conversion (They claim 3% on their website but I have calculated and it comes down to 4% exactly (Maybe bank buying selling rate difference)).

500-20% = 400-5 = 395-4% = 379.2 * 67 (Current $ Rate) = 25,406 INR

Let us know, what you receive via eCheck.

 

[VaibhavA]

@VaibhavA : How many days for wire to settle in your account from release date?

Whether it be godaddy or afternic.

Once a get a mail like this below

I get paid next day. If next day is saturday or sunday, I get paid on monday.

Hope I have understood your query properly and answered appropriately.

Regards

 

[anantj]

I found my mistake. Wrong IFSC.

I checked and confirmed that there is no possible account with that details. What to do now?

Add a new payee and reach out to [email protected] indicating the issue. The payment should have been reversed by now so afternic would likely be willing to resend it soon.
eCheck is practically equal to a bank account transfer. Essentially, a check (or cheque) is presented to your bank for a deposit in your bank account. The key difference is that this is an electronic cheque and not a paper cheque. Processing is typically 24-48 business hours once the check is processed.

 

[VaibhavA]

None of my email was responded to date.

Yes, Afternic response system is a bit slow. Cant help it. If a domain sells through them, one has to be patient. Your money isnt going anywhere, its just delayed a bit.

 

[Shailendra Mishra]

I received my payment today. Earlier I received acknowledgement of failed payment on 12 June, so 7 days after that they re-released payment.
However none of my support emails were replied to, so I highly doubt that there was any manual intervention.
They are totally dependent on software for their functioning, there is hardly any customer support.

In the end I got my payment though. Thank you all for helping out.

I am closing this thread now. But it remains available to help someone else facing the same problem in future.

 

[Shailendra Mishra]

Its normal with Afternic. They say, they take upto 8-10 WORKING days to schedule payment.

You may even have to wait 2-4 days from Scheduled date.

But dont worry, you will get it eventually.

BTW..congrats on the sale.

Thanks mate.

 

[Isibor Imieka]

I'm waiting for payout Since December, 6 months.

Really? That bad? Now I'm worried.

 

[imadoer]

I'm waiting for payout Since December, 6 months.

6 months?

What's the holdup?

Have you called them on the phone?

 

[Sinh]

by ECheck that means you will receive payment in your domestic currency through your bank account (not in USD)

By Wire you will receive payment in USD if you select it