discuss A big issue with Snapnames and Networksolution - Need your help plz

[2Faisal]

Firstly, I believe that we are here as a big family and we are always helping each other in many cases that related to domain industry specially once the issue related to a suspicious transactions or fraud .. please I need your help on my case that happened today:

I was failed to renew one of my domain names that I register it via Network solution .. then after less than a month I found this domain name listed in snapnames.com for sale (Buy it now) and I decided to purchase this name again .. and I received a congratulation message from snapnames.com that this domain name has been successfully acquired and I will receive a message shortly from the registrar which is Networksolution.com and Yes, the domain name has pushed successfully to my account and I update the DNS and all stuff... after 2 weeks from that purchase date which is today, I received from Snapnames.com a message that says that my payment has been refunded to your credit card because we were unable to acquire that domain name!!
and I checked my account in Networksolution.com I found that my domain has been transferred to another person! this is my story .. can you please guide me to the right path to solve this weird issue .. I believe that this happen in illegal processing .. I'm really appreciate your valuable time and efforts in advance ,,

 

[2Faisal]

up

 

[anantj]

Wow... Never come across this. Very shady and strange behavior by both parties (SN & NS).

 

[D Haynes]

I assume you have contacted Snapnames and Netsol to ask what their reasons are for this? Always good to exhaust all resouces with the registrars before posting on forums.

 

[2Faisal]

Wow... Never come across this. Very shady and strange behavior by both parties (SN & NS).

Unfortunately, this is what happened .. Snapnames says: In rare instances we are unable to fulfill domain purchases. A full refund has been provided for this order.

Its really weird!

 

[anantj]

Wow.. Suck for you. Really bad behavior by SN and NS
What is NS saying? How can they do this?

 

[2Faisal]

I assume you have contacted Snapnames and Netsol to ask what their reasons are for this? Always good to exhaust all resouces with the registrars before posting on forums.

Yes I did .. and I Know when I have to post it in a forum ,, so this is not the issue that we need to discuss .. I didn't come here across this forum just to waste my time .. I have a real issue with them and no convinced justification from their side ..

 

[D Haynes]

Are you able to contact the person it was transfered to to see how they aquired the name? They might have some information maybe.