Hello NamePros community! We are creating a single thread where we can share announcements in, talk about product updates, people can ask questions and host a great discussion on all things domains!
same here sent an email to the support yesterday but still didn't receive any responseTrying to reach support. Called, but said no phone support or return of voicemails.
The fastest way to reach our support team is just by emailing [email protected]Trying to reach support. Called, but said no phone support or return of voicemails.
If you send in an email to [email protected] we would be happy to take a look at the SMS logs for your account and see what the issue is.Anyone else not getting their 2 factor code when logging in? I've been having this issue since yesterday.
ninja, what do you expect from a new company?
Nick, you really should get back to chat support. It takes way too long to get basic questions answered or what should be simple support requests responded to by email.
... So, after much experimenting, we found that we are able to be most productive on balancing support AND rolling out improvements to Sav if all tickets come in via email and we are able to review them in batches, while allocating the rest of the day to development and building new features. The more time we are able to spend building new features, the faster we are able to roll them out!
We are aware of an issue at Cloudflare, our DNS provider. We are actively working with them to allow new domains to have DNS setup ASAP.Hi support for the past 2 days I've not been able to access my Advanced DNS Optio for my domain names. Please why is this so??
How long is this glitch going to last because it is affecting me alreadyWe are aware of an issue at Cloudflare, our DNS provider. We are actively working with them to allow new domains to have DNS setup ASAP.
We don't have an ETA from them yet. In the mean time, if you need DNS right away, just setup a free Cloudflare account and setup the domain within that. Then just take the nameservers they give you and update the domain within them on Sav.
Lol, best support response from a registrar ever.
We don't have an ETA from them yet. In the mean time, if you need DNS right away, just setup a free Cloudflare account and setup the domain within that. Then just take the nameservers they give you and update the domain within them on Sav.