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I am sure as many of you are aware I have had issues with Epik in the past, but decided to give them a chance when I saw a domain I wanted on Name Liquidate.
I purchased the domain PianoMoving.com on 7/20. It was transferred into my account then.
This was the only domain in my account.
It was in my WHOIS information.
I updated the nameservers.
When I just checked it is magically no longer in my account.
The nameservers were changed.
I received zero contact about the domain being moved.
I have all the receipts -
1.) The purchase/renewal from Epik.
2.) The Paypal charge.
3.) Email of when the domain was moved into my account @ Epik.
4.) Email when the nameservers were updated in early August @ Epik.
I don't see any indication that the domain was removed from my account.
On top of zero communication, there also appears to be nothing under "Outgoing Pushes" or "Task History".
I sent a DM to @Rob Monster about this earlier this morning, but have not received a response yet.
I was just notified I received a refund. I don't want a refund.
I want the domain I won, that was in my account, which I had full control over.
It was removed from my account without permission or even notification.
I do not find this acceptable in any way.
@Epik.com, you have some explaining to do.
Brad
I purchased the domain PianoMoving.com on 7/20. It was transferred into my account then.
This was the only domain in my account.
It was in my WHOIS information.
I updated the nameservers.
When I just checked it is magically no longer in my account.
The nameservers were changed.
I received zero contact about the domain being moved.
I have all the receipts -
1.) The purchase/renewal from Epik.
2.) The Paypal charge.
3.) Email of when the domain was moved into my account @ Epik.
4.) Email when the nameservers were updated in early August @ Epik.
I don't see any indication that the domain was removed from my account.
On top of zero communication, there also appears to be nothing under "Outgoing Pushes" or "Task History".
I sent a DM to @Rob Monster about this earlier this morning, but have not received a response yet.
I was just notified I received a refund. I don't want a refund.
I want the domain I won, that was in my account, which I had full control over.
It was removed from my account without permission or even notification.
I do not find this acceptable in any way.
@Epik.com, you have some explaining to do.
Brad
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