Dynadot Official Thread

[Dynadot]

Hi all!

We’ve created this thread to make it easier to communicate with us here on Namepros, and we’ll also be posting regular updates on our offers and products. Please feel free to share any feedback and suggestions with us, or to let us know if there’s anything we can assist with.

We’d like to kick things off with an extension of our $7.99 .COM transfer sale, the code “COMTRANS4” has been extended until 23:59 PST on May 31, and there’s no limit on how many domains you can transfer using the code. Every month we have great prices on a wide selection of domains, and you can find a full list of our sales here:

https://www.dynadot.com/sales.html

We’re also excited to share that our CEO, Todd Han, will be hosting an AMA (Ask Me Anything) right here on Namepros in the near future, with more information on a date and time coming soon.

Dynadot is an ICANN accredited domain name registrar and web host headquartered in San Mateo, California. Founded in 2002 by a software engineer, our primary focus is engineering and design excellence. Our custom written, state-of-the-art domain and hosting software is stable, fast, and easy to use. From humble beginnings, we have grown steadily and now are home to over 2.6 million domains.

Our goal is to provide our customers with world class registration and hosting services for a reasonable price. Most of our site is fully automated, allowing us to offer some of the lowest prices in the industry. At the same time we strive to provide excellent customer service, and helpful responses to all questions. If anything is not to your satisfaction, feel free to contact us, and we will do our best to resolve the situation.

We individually respond to every email we receive - no cut and paste responses. Customer service is handled by highly trained customer service representatives that work closely with our software engineers, so you are likely to get an intelligent response to your question.

Contact information:
Live chat support: https://www.dynadot.com/chat/login_resp.html
Email support: [email protected]
North American phone support: +1.866-262-3399 (toll free) and +1.650-262-0100
Chinese phone support: 400 803 5591

This was a promoted post.​

 

[Reallybigidea.com]

Resolved.

Thanks

 

[Caleb Tweed]

Hello, i have an issue order submitted but not finished. Support says no connection with Verisign registry. Is it true? I have never such issue before. Maybe it's just frontrunnig registration?

Hello, Just DM'd you

 

[Reallybigidea.com]

Hi, I tried to point other domain to Dynadot marketplace landing not working.

This site can’t be reached​

web-3-0.com’s DNS address could not be found. Diagnosing the problem.

 

[Ritesh Chauhan]

Hi all!

We’ve created this thread to make it easier to communicate with us here on Namepros, and we’ll also be posting regular updates on our offers and products. Please feel free to share any feedback and suggestions with us, or to let us know if there’s anything we can assist with.

We’d like to kick things off with an extension of our $7.99 .COM transfer sale, the code “COMTRANS4” has been extended until 23:59 PST on May 31, and there’s no limit on how many domains you can transfer using the code. Every month we have great prices on a wide selection of domains, and you can find a full list of our sales here:

https://www.dynadot.com/sales.html

We’re also excited to share that our CEO, Todd Han, will be hosting an AMA (Ask Me Anything) right here on Namepros in the near future, with more information on a date and time coming soon.

Dynadot is an ICANN accredited domain name registrar and web host headquartered in San Mateo, California. Founded in 2002 by a software engineer, our primary focus is engineering and design excellence. Our custom written, state-of-the-art domain and hosting software is stable, fast, and easy to use. From humble beginnings, we have grown steadily and now are home to over 2.6 million domains.

Our goal is to provide our customers with world class registration and hosting services for a reasonable price. Most of our site is fully automated, allowing us to offer some of the lowest prices in the industry. At the same time we strive to provide excellent customer service, and helpful responses to all questions. If anything is not to your satisfaction, feel free to contact us, and we will do our best to resolve the situation.

We individually respond to every email we receive - no cut and paste responses. Customer service is handled by highly trained customer service representatives that work closely with our software engineers, so you are likely to get an intelligent response to your question.

Contact information:
Live chat support: https://www.dynadot.com/chat/login_resp.html
Email support: [email protected]
North American phone support: +1.866-262-3399 (toll free) and +1.650-262-0100
Chinese phone support: 400 803 5591

This was a promoted post.​

 

[Ritesh Chauhan]

Hi all!

We’ve created this thread to make it easier to communicate with us here on Namepros, and we’ll also be posting regular updates on our offers and products. Please feel free to share any feedback and suggestions with us, or to let us know if there’s anything we can assist with.

We’d like to kick things off with an extension of our $7.99 .COM transfer sale, the code “COMTRANS4” has been extended until 23:59 PST on May 31, and there’s no limit on how many domains you can transfer using the code. Every month we have great prices on a wide selection of domains, and you can find a full list of our sales here:

https://www.dynadot.com/sales.html

We’re also excited to share that our CEO, Todd Han, will be hosting an AMA (Ask Me Anything) right here on Namepros in the near future, with more information on a date and time coming soon.

Dynadot is an ICANN accredited domain name registrar and web host headquartered in San Mateo, California. Founded in 2002 by a software engineer, our primary focus is engineering and design excellence. Our custom written, state-of-the-art domain and hosting software is stable, fast, and easy to use. From humble beginnings, we have grown steadily and now are home to over 2.6 million domains.

Our goal is to provide our customers with world class registration and hosting services for a reasonable price. Most of our site is fully automated, allowing us to offer some of the lowest prices in the industry. At the same time we strive to provide excellent customer service, and helpful responses to all questions. If anything is not to your satisfaction, feel free to contact us, and we will do our best to resolve the situation.

We individually respond to every email we receive - no cut and paste responses. Customer service is handled by highly trained customer service representatives that work closely with our software engineers, so you are likely to get an intelligent response to your question.

Contact information:
Live chat support: https://www.dynadot.com/chat/login_resp.html
Email support: [email protected]
North American phone support: +1.866-262-3399 (toll free) and +1.650-262-0100
Chinese phone support: 400 803 5591

This was a promoted post.​

2-3 days back you guys implemented new security changes, and introduced Pin number. And don't even intemented. While asking for pin reset, you guys are asking for Government ID. When I uploaded ID proof, your support staff said that your I'd is having surname and in account you have only first name, so I'd is not matching.

I told you guys to verify my card details, mobile number and PayPal which I used to renew and buy domains.

I really don't understand, weather security changes are for user's convenience or for their harassment?

My user name is rlchauhan at Dynadot.

Expecting favorable support atleast.

(edit - issue resolved)

 

[Caleb Tweed]

2-3 days back you guys implemented new security changes, and introduced Pin number. And don't even intemented. While asking for pin reset, you guys are asking for Government ID. When I uploaded ID proof, your support staff said that your I'd is having surname and in account you have only first name, so I'd is not matching.

I told you guys to verify my card details, mobile number and PayPal which I used to renew and buy domains.

I really don't understand, weather security changes are for user's convenience or for their harassment?

My user name is rlchauhan at Dynadot.

Expecting favorable support atleast.

Hi,

Please check your DMs. I will look into this and let you know the best route to take.

 

[Ritesh Chauhan]

Hi,

Please check your DMs. I will look into this and let you know the best route to take.

Thanks for your support. Issue resolved.

 

[Embrand]

Suddenly it is not possible to delete domains from the "Other Registrar" section.

 

[Reallybigidea.com]

Hi, i am probably a bug bounty tester

If i trying to edit BIN for OTHER DOMAINS getting an error

I asked via support got no response. Chat just suddenly closed.

And here's the another issue with long domains not properly showing on mobile browser

Thanks for helping on Namepros

 

[tonyk2000]

We're currently working on re-vamping our Landing Pages, so I will certainly pass your thoughts on to the team on how we can further improve it.

Hi, i am probably a bug bounty tester

A number of issues detected by NP members - both in landing pages codes (my post on the previous page for example) and, as @Reallybigidea.com and other reports show, also in marketplace operational code DO indicate that Dynadot, unfortunately, tends to release beta versions of new functions into production. @calebdynadot please do something about it. I'm sure NP members would be happy to test the stuff for free BEFORE it is released (and, as the result, causes issues to all of us). Just post the new feature at lets say beta.dynadot.com and let us know in this thread, why not...

 

[Embrand]

The transfer code THANKSB23 doesn't work for me, even though you just sent out an email saying it was extended until the end of the year.

 

[Caleb Tweed]

Hey All,

Regarding the 'Other Registrar' Tab, I'm showing that has been corrected so you should be good to list domains from other Registrars again! Apologies for any inconveniences that caused!

 

[Reallybigidea.com]

Hey All,

Regarding the 'Other Registrar' Tab, I'm showing that has been corrected so you should be good to list domains from other Registrars again! Apologies for any inconveniences that caused!

Could you add to OTHER REGISTRAR ASK AI tool for description?

 

[Reallybigidea.com]

Hi. What a reason for marketplace lock for recently (7-14 days ago) purchased domains on marketplace? I can sell it with bitcoin and Dynadot lost marketplace fees. Better for Dynadot remove marketplace lock and let customer s resell their domains on Dynadot marketplace without waiting 30 days for lock removal

 

[Reallybigidea.com]

Could you please remove cloudflare approval for signed user into the account. It takes 1-2min for page loading. Strange that with vpn Dynadot works fast without cloudflare approval.

 

[Reallybigidea.com]

And finally as a suggestion : landing page for domains at OTHER REGISTRAR.

because it doesn't work on
Ns1.dyna-ns.net nameservers
Domains just not loading.

 

[MasterOfMyDomains]

Old member, new customer, really nice set up.
I'll have more questions but wondering any affiliate banners?
Does using your for sale landers automatically list the name on your marketplace?
Transfer expired name from namecheap to dynadot took 15 minutes, icann showed sooner
Thanks!

 

[Caleb Tweed]

Hi. What a reason for marketplace lock for recently (7-14 days ago) purchased domains on marketplace? I can sell it with bitcoin and Dynadot lost marketplace fees. Better for Dynadot remove marketplace lock and let customer s resell their domains on Dynadot marketplace without waiting 30 days for lock removal

Hello! I'll try to answer your questions all in this thread here:

Marketplace Lock: We have the marketplace lock to help with fraud prevention.

ASK AI: I'll check with our team regarding the ASK AI tool for non-dynadot domains!

Other Registrar Landing Page: The Landing page should be working for other registrar domains now! Please DM me the domain you're working with and I will take a look at its settings.

Cloudflare: I'm not sure what we can do to reduce the loading times, we use Cloudflare to help with security for our website but I'll see if there's anything we can do to help reduce the page load times with it!

 

[Caleb Tweed]

Old member, new customer, really nice set up.
I'll have more questions but wondering any affiliate banners?
Does using your for sale landers automatically list the name on your marketplace?
Transfer expired name from namecheap to dynadot took 15 minutes, icann showed sooner
Thanks!

We do have an affiliate program! You can check out the perks here: https://www.dynadot.com/affiliate

You do need to set the domain for sale if you are to use the Sale Landers, the site will not allow you otherwise.

The transfer time can vary based on when the Previous Registrar releases the domain/when the information from us reaches them.

 

[Reallybigidea.com]

Hello! I'll try to answer your questions all in this thread here:

Marketplace Lock: We have the marketplace lock to help with fraud prevention.

ASK AI: I'll check with our team regarding the ASK AI tool for non-dynadot domains!

Other Registrar Landing Page: The Landing page should be working for other registrar domains now! Please DM me the domain you're working with and I will take a look at its settings.

Cloudflare: I'm not sure what we can do to reduce the loading times, we use Cloudflare to help with security for our website but I'll see if there's anything we can do to help reduce the page load times with it!

Thanks a lot for responding on forum.

What do you mean Marketplace Lock: We have the marketplace lock to help with fraud prevention.

E.g.: Domain registered at Dynadot and sold on Dynadot money paid to the seller where's fraud?

 

[Reallybigidea.com]

Other Registrar Landing Page: The Landing page should be working for other registrar domains now! Please DM me the domain you're working with and I will take a look at its settings.

I have tried it sent pm 2-3days ago.. The domain wasn't resolved 48 hrs at ns1.dyns-ns.net and i moved to another ns.

 

[Caleb Tweed]

Thanks a lot for responding on forum.

What do you mean Marketplace Lock: We have the marketplace lock to help with fraud prevention.

E.g.: Domain registered at Dynadot and sold on Dynadot money paid to the seller where's fraud?

If for some reason there was an issue with Payment like stolen cards/chargebacks/ or anything like that, we can still recall the domain back so it doesn't get transferred away. This window gives us a buffer in case anything happens in that regard.

 

[Reallybigidea.com]

If for some reason there was an issue with Payment like stolen cards/chargebacks/ or anything like that, we can still recall the domain back so it doesn't get transferred away. This window gives us a buffer in case anything happens in that regard.

Thank you for clarification.

 

[InterWerks]

Thanks Dynadot for not letting me transfer my domain elsewhere. I have filed a ICANN report. Hopefully they will respond when they wake up.

 

[Caleb Tweed]

Thanks Dynadot for not letting me transfer my domain elsewhere. I have filed a ICANN report. Hopefully they will respond when they wake up.

Hello, I'm sorry you're having issues with a transfer! Please DM me your username and the domain in question and I'd be more than happy to look into this for you!