atv
Established Member
- Impact
- 3
Not sure if this is the right forum for it, but i imagine others on namepros have dealt with Godaddy and their aggressive email renewals. It's a bit tiring, and if you're not used to the platform, worrying as hell and it takes a lot of my time.
Normally i ignore the "renewal" emails as i spoke to them before and it seems these renewals are for services like premium listings, etc.
So this morning i get personalised email from a Mark Bealy at godaddy, an accountmanager.
Saying my domains are up for renewal. But none of my domains are up for renewal (not until 2020, whois confirms) and i have autorenewal turned off.
Is he confusing DCC autorenewals? I'm sure the only autorenewal that counts is the one in the main account settings dashboard?
Anyone else got these emails ? It's a bit worrying.
Can someone please confirm that DCC renewals are solely for premium listings and not for actual domain renewals. I can understand they are confused themselves as their whole platform seems to be designed to confuse and make it as complicated as possible to deal with.
But they shouldn't put that on customers.
Appreciate your help.
Normally i ignore the "renewal" emails as i spoke to them before and it seems these renewals are for services like premium listings, etc.
So this morning i get personalised email from a Mark Bealy at godaddy, an accountmanager.
Saying my domains are up for renewal. But none of my domains are up for renewal (not until 2020, whois confirms) and i have autorenewal turned off.
Is he confusing DCC autorenewals? I'm sure the only autorenewal that counts is the one in the main account settings dashboard?
Anyone else got these emails ? It's a bit worrying.
Can someone please confirm that DCC renewals are solely for premium listings and not for actual domain renewals. I can understand they are confused themselves as their whole platform seems to be designed to confuse and make it as complicated as possible to deal with.
But they shouldn't put that on customers.
Appreciate your help.