NameSilo

Undeveloped.com Experience

Located in Domain Marketplace Reviews started by JudgeMind, Nov 12, 2015.

Replies:
2,264
Views:
127,749

  1. 2Faisal

    2Faisal Faisal

    Posts:
    371
    Likes Received:
    198
    As for my experience on Undeveloped I'm satisfied with their support .. they are very realistic .. they handling things in a smooth way ..
    Actually, I didn't make any sales yet via their platform .. but I feel comfortable with them ..

    Hopefully in future, they focusing on Middle East and supporting Arabic language .. also to add more payment method such as Payoneer and another Escrow gateways ..

    Also, to study the availability to allow sellers to get benefits and revenues from parking pages .. or at least allow them to insert affiliation banner etc ,,

    I really wishing a great luck for them .. since they are awesome staff ..
     
    Last edited: Sep 6, 2018
    The views expressed on this page by users and staff are their own, not those of NamePros.
  2. Sinh

    Sinh Top Member VIP

    Posts:
    2,681
    Likes Received:
    2,313
    I am sorry, this is my mistake. I have sent emails to wrong email address.
     
  3. Reza

    Reza Founder @ Undeveloped.com Undeveloped Gold Account

    Posts:
    608
    Likes Received:
    2,181
    No worries, it can happen :). If you PM me which transaction/lead you have questions about I'll ask one of our guys to get back to your prioritized to avoid any further delays for you.
     
  4. harshgupta

    harshgupta Top Member VIP

    Posts:
    1,478
    Likes Received:
    351
    @Undeveloped : why such an abrupt increase in pageviews, even after changing the nameservers


    Screen Shot 2018-09-06 at 5.02.55 PM.png Screen Shot 2018-09-06 at 5.02.55 PM.png
     
  5. NYJimbo

    NYJimbo Domain Re-Animator VIP

    Posts:
    2,249
    Likes Received:
    3,950
    Same here. Must be an error. My daily count went up 12x in just one day.
    Its still going up. If I click on a domain that showed 354 last night, it now shows 476. That domain usually gets 10-12 views a day.
     
    Last edited: Sep 6, 2018
  6. harshgupta

    harshgupta Top Member VIP

    Posts:
    1,478
    Likes Received:
    351
    same man, these stats are increasing every second, now over 40K.

    same is happening with a few other domains too,

    @Undeveloped please look into the matter
     
  7. Reza

    Reza Founder @ Undeveloped.com Undeveloped Gold Account

    Posts:
    608
    Likes Received:
    2,181
    Hi guys,

    We're aware of this issue. It's caused by a change we implemented two days ago. We're looking for a solution as we speak.

    We're getting targetted by some pesky bot networks that keep changing their strategy. Most of them if not all are automated. Sanitizing traffic is a constant cat and mouse game. If we want to win that game we have to assign a dedicated team to it. At the moment that's not plausible, especially because the (negative) impact of this on your sales is zero.

    Also, we launched the option to add your own Google Analytics tracker for this reason so you can collect your own traffic stats and implement whatever filters you want.

    Kind regards,

    Reza
     
  8. NYJimbo

    NYJimbo Domain Re-Animator VIP

    Posts:
    2,249
    Likes Received:
    3,950
    Right now the visit numbers are useless. Either zero them out or reload a backup.
    Since daily views are a rolling 30 day total, if you do not zero them out then the rest of the month is going to be garbage numbers for comparing to last month or looking for trends...
     
  9. wizard

    wizard Domain Wizard VIP ★★★★★★★★★★

    Posts:
    907
    Likes Received:
    936

    True at the moment its very odd and confusing with numbers im sure a fix can be done asap ?
     
  10. neyoweb

    neyoweb Established Member

    Posts:
    118
    Likes Received:
    238
    I think they decided to stop allocating resources to filtering bots right from when they introduced GA... Those unbelievable numbers didnt just start yesterday or the day before. People just noticed because it got worse. I had 50 views yesterday and none of those views was tracked by my GA .

    Maybe undeveloped should shut down that aspect of there website or start allocating resources to take care of bots.... The latter will be great for them.
     
  11. Reza

    Reza Founder @ Undeveloped.com Undeveloped Gold Account

    Posts:
    608
    Likes Received:
    2,181
    For only two days we tested a new model that didn't work. We will correct those two days today. So the traffic won't be useless as a correction is planned. Also, when I mention you need a dedicated team to win the cat & mouse game, it doesn't mean we dropped it.

    Let me put it this way: would you prefer us to drop everything we're now working on and work 3 months on traffic sanitation? or would you rather have us launch domain rentals next week and the other more impactful items? This is how we prioritize what we work on.

    In product development, it's all about finding the right balance and with all the information we have, the decision to invest heavily in traffic sanitation is just not as impactful for your bottom line.

    We launched the option to use Google Analytics instead so you can have an alternative stats reporting source but that doesn't mean that we won't implement improvements on our own traffic reporting. We'll enhance it but I just want to be as realistic as possible to you guys and provide context why we make some decisions.
     
  12. UmerK

    UmerK Established Member

    Posts:
    301
    Likes Received:
    1,204
    Totally agree with you on this one, however I assume you refresh traffic stats once a day, if that is case what is that time so that we can align GA accordingly.

    I think besides bot filters another reason for different stats could be difference in time periods, cheers!
     
  13. Name Manager

    Name Manager Branding enthusiast VIP

    Posts:
    2,197
    Likes Received:
    641
    It would be nice to add installment option to the item "add new lead"

    upload_2018-9-13_0-54-6.png

    By the way, this is an incredibly great option. Recently I sold 3 domains by adding new customer which I found through outbounds. And one more request, in this case I had the same client and I had to fill out this form three times for each domain. It would be great to add the ability to specify multiple domains at once.
     
  14. AuthorityDomains

    AuthorityDomains Established Member

    Posts:
    83
    Likes Received:
    573
    I have used Undeveloped now for a few months. I'm pleased with the service, the platform is nice and simple and the support is also very good.

    One thing I'd really like is to have an option to change the currency for each domain, since when you have a large portfolio of different tlds, showing $ or £ for say europe domains could be offputting. I'm sure this has been raised before and I'd really like it to have this feature.

    Thanks

    @Undeveloped Please can you add this feature. I'd prefer to keep all my names at Undeveloped that go back to another Marketplace.
     
    Last edited: Sep 13, 2018
  15. davidc1

    davidc1 Established Member ★★★★★★★★★★

    Posts:
    385
    Likes Received:
    232
    hello,

    I have many domains in "transactions" status which have been sold but the payment have been never received. Some domains have been sold more than 3 months ago. I would be nice to close the transaction and relist the domain for sale if you dont receive the money after a few weeks and/or if the buyer dont provide any answer to your payment reminder.

    David.
     
  16. Crysis

    Crysis Established Member

    Posts:
    548
    Likes Received:
    1,805
    This is easy. Just request Undeveloped to stop pursuing the payment and ask them to relist the domain name.

    I have also had many cases where the buyer did not pay. Even after 3-4 weeks if the buyer does not pay, I usually ask Undeveloped to stop pursuing the payment and ask them to relist the domain name again. In case the buyer does not pay, Undeveloped also shares the email id of the buyer with you.
     
    Last edited: Sep 13, 2018
  17. davidc1

    davidc1 Established Member ★★★★★★★★★★

    Posts:
    385
    Likes Received:
    232
    sure but it would be nice to be done automatically after sending the buyer a last reminder. the problem is that we dont know why the payment is not sent.
     
  18. Reza

    Reza Founder @ Undeveloped.com Undeveloped Gold Account

    Posts:
    608
    Likes Received:
    2,181
    Hi Name Manager,

    Great feedback. Our product design philosophy is to ship features as MVP fast and iterate and make it better based on market feedback (like yours) and data analysis.

    Also please note that at the moment we can't offer installments at the same commission rate as for imported leads due to high recurring payment processing fees. So the absence of that option is also somewhat by design at the moment.

    Hi Authority domains,

    Did you know we show the local currency conversion rate under the BIN price in almost all regions and currencies in the world?

    So a US buyer will always see the USD equivalent of your GBP price for clarity. A Chinese buyer will see the equivalent in Chinese Yuan.

    We'll likely add the feature to set a specific currency per domain, however, I wonder how many sellers will actually use it as changing those currency settings for hundreds if not thousands of domains would be an extremely time-consuming action without it clearly giving you an edge to sell more names.

    Hi David,

    That's somewhat surprising to hear since our guys actively start chasing buyers when they don't pay within 3 days and cancel the ones with your consent if it seems futile to keep the transaction(s) open.

    Can you PM me some details about which transactions you currently have that are that aged so I can look into it?

    Kind regards,

    Often due to our guys closely and actively being on top of all active transactions those "delayed" sales eventually do materialize. So the trade-off of closing transactions automated is that you might lose hard earned sales.
     
  19. Reza

    Reza Founder @ Undeveloped.com Undeveloped Gold Account

    Posts:
    608
    Likes Received:
    2,181
    Quick update - we don't actively chase transactions below $500 and I do observe a delay there. What we'll implement as a solution is a notification in the transaction conversation after for example 30 days, with the option for you (the seller) to cancel the transaction without having to ask this to your account manager or support. We'll also make sure we're more on top of these transactions now that we've identified the cause of the problem.
     
  20. elmoney

    elmoney Top Member VIP

    Posts:
    2,040
    Likes Received:
    2,393
    I see you accept payments in BTC.
    Buyers can to make offer only in USD.
    Is it possible to add bitcoin in Make Offer for a buyer's choice? I think every domainer can accept offers/payments in BTC.
    It will be an excellent instrument/service for a crypto domains, a crypto buyers. Easier to offer/counter offer in BTC, than USD

    Thanks
     
    Last edited: Sep 16, 2018
  21. MasterOfMyDomains

    MasterOfMyDomains Top Member VIP ★★★★★★★★★★

    Posts:
    4,293
    Likes Received:
    4,118
    I opened a undeveloped account, bulk loaded all names, changed a lot of nameservers to standard undeveloped ns1.undeveloped.com ns2. , but my landing pages show as unsecure.
    I know I can check the box Redirect your buyers to your internal marketplace for sales pages

    Does this have to be done to have secure lander? I ask because others seem to be not using the undeveloped redirect, and have secure landing pages.
     
  22. Domain Executive

    Domain Executive Established Member

    Posts:
    24
    Likes Received:
    39
    Hi, SSL certificates installed after first visit.
     
  23. tomcarl

    tomcarl Top Member VIP

    Posts:
    2,060
    Likes Received:
    3,288
    Sometimes a buyer will leave only their first name when submitting an offer making it impossible to know who we are dealing with or how to best interact/counter to a just a number.

    Maybe consider adding a Comment Box for a short message along with offer? It'll be a little bit easier to recognize serious inquiries as they come in.
     
    Last edited: Sep 18, 2018
  24. imadoer

    imadoer Top Member PRO VIP

    Posts:
    4,831
    Likes Received:
    4,885
    @Undeveloped

    When will we be able to send multiple counter offers or have the ability to accept prior offers were countered??? This is killing deals imo and sellers are the ones losing. We should be in full control
     
  25. MasterOfMyDomains

    MasterOfMyDomains Top Member VIP ★★★★★★★★★★

    Posts:
    4,293
    Likes Received:
    4,118
    Got an email from undeveloped. They said 48 hours after uploading. Been more than that now
     

Want to reply or ask your own question?

It only takes a minute to sign up – and it's free!

Share This Page

NameWorth
  1. NamePros uses cookies and similar technologies. By using this site, you are agreeing to our privacy policy, terms, and use of cookies.
    Dismiss Notice
Loading...