Sedo.com - Official Thread

[Sedo]

Hi All! :hi:

By request, we've decided to start a thread dedicated to Sedo. We're looking for invaluable insight into what domainers want and need out of our parking program (and marketplace, of course).

Questions, comments, suggestions, tips are welcome! We're hoping this will be a great discussion about what works at Sedo and what might not (please be constructive and respectful to others in your feedback) so that everyone involved can benefit and learn from it.

Looking forward to hearing your thoughts and ideas! Happy Holidays!

Always,
Keith
(on behalf of Sedo)

 

[Molly]

Uh oh, it looks like the listing thieves are out in full force on Sedo and I logged in today to find a few of my domains that were "removed from my account" and are all sitting on another Sedo account with a HUGE BIN (in Euros) on each one.

This is very troubling, as it happens regularly, and Sedo seems to allow "certain people" to just steal whichever domain listings they want, without having to prove ownership in any way. I guess if they ever get the "big BIN" price it'll hopefully be big enough to buy it from the real owner, and Sedo easily facilitates this scam.

That's why, whenever I get an offer, I check to see if my listings are still active at the main marketplaces. If not, I add in the TXT authorization code and get it back ASAP - that happened on Afternic once and I miraculously imported a new lead a few days later.

You gotta watch these scammers, as not everyone is required to authorize domains and they can freely steal listings without even a notification hitting the "previous owner's" email.

The funny thing is, I still have several domains stuck in no man’s land despite them having the ownership txt record, and NS pointed at Sedo! I’ve tried deleting them and adding back; it’s an endless cycle. A battle I fear I might never win.

 

[Future Sensors]

I still have several domains stuck in no man’s land despite them having the ownership txt record, and NS pointed at Sedo

This combination won't work together. When using the TXT verification method, you have to use the default nameservers from your registrar, not Sedo's nameservers. Then set the TXT record there.

 

[Molly]

This combination won't work together. When using the TXT verification method, you have to use the default nameservers from your registrar, not Sedo's nameservers. Then set the TXT record there.

Thanks, @Future Sensors. There has to be a way to force the security recheck on Sedo like there is on Atom. Trying to manage txt & dns verification for domains being listed on several marketplaces gets very tricky, especially when you are actually trying to cashpark at Sedo.

What’s worse is, when this fails on Sedo, one of two things happen — the domain appears in my dashboard with a caution sign that never clears (this is the lesser of two evils), or actually enters no man’s land where the domain is NOT in my list, and also can’t be added again because Sedo thinks it’s already in my account.

I would really appreciate it if someone at Sedo would take the time to help me with these issues. Ownership verification really doesn’t need to be this tricky.

 

[Future Sensors]

There has to be a way to force the security recheck on Sedo like there is on Atom.

That would be a nice feature indeed. Most of the time this is a matter of DNS caching on Sedo's side. While this is perfectly normal, it could take a long time before the verification is complete.

Sedo could include a feature so that Sellers can instruct Sedo to flush their [local] DNS cache for the domains to be verified, so that the verification process can proceed faster.

See also https://www.namepros.com/threads/list-domain-on-afternic-dan-and-sedo.1330963/#post-9213194

 

[Molly]

I would really appreciate it if someone at Sedo would take the time to help me with these issues. Ownership verification really doesn’t need to be this tricky.

Bueller? Is @Sedo even monitoring this thread? Your owner verification system really needs some work. Thanks.

 

[Garet]

Bueller? Is @Sedo even monitoring this thread? Your owner verification system really needs some work. Thanks.

Nice use of Bueller!

I'm surprised that deleting and re-adding with Sedo NS already in place didn't work for you. I try to remember to have Sedo NS set before adding names. If not, I'll usually delete and start over. That has worked for me in most cases.

 

[Future Sensors]

Bueller? Is @Sedo even monitoring this thread? Your owner verification system really needs some work. Thanks.

In the meantime, you can DM me the domain and I'll take a look at it.

 

[Molly]

Thanks, @Garet & @Future Sensors. I already tried deleting everything and adding it back more than once. Unfortunately, Sedo’s system is so glitchy that even then I ended up with a bunch of domains that the site later dropped. But, because Sedo’s dashboard doesn’t even tell you how many domains you have in your account, it’s impossible to track.

Parking my domains at Sedo shouldn’t require a Herculean effort. I have over 500 domains; deleting them all again with no assurances that Sedo’s system has been fixed sounds about as fun as my last root canal.

@Future Sensors — let me see if I can sort out which have been dropped by Sedo, or are stuck in no man’s land, and I’ll DM you. Thanks in advance.

 

[DomainRecap]

After over a week, I noticed that my Sedo support question (regarding nitwits stealing my domain listings without any ownership proof) had been updated to Unresolved and included this incredibly relevant response:

It is possible that the previous owner of the domain forgot to delete it from their account. Although sellers agree when joining Sedo that it is their responsibility to keep their domain portfolios up to date and accurate, this may not always be the case.

Gee thanks for that canned response that has absolutely nothing to do with my question.

Jesus, dealing with Sedo support is like talking to a pack of mountain gorillas on meth, and it's far more efficient to just take the time to reauthorize the domains... at least until the 'Above the Law Listing Thieves' steal them again.

 

[Sedo]

After over a week, I noticed that my Sedo support question (regarding nitwits stealing my domain listings without any ownership proof) had been updated to Unresolved and included this incredibly relevant response:

It is possible that the previous owner of the domain forgot to delete it from their account. Although sellers agree when joining Sedo that it is their responsibility to keep their domain portfolios up to date and accurate, this may not always be the case.

Gee thanks for that canned response that has absolutely nothing to do with my question.

Jesus, dealing with Sedo support is like talking to a pack of mountain gorillas on meth, and it's far more efficient to just take the time to reauthorize the domains... at least until the 'Above the Law Listing Thieves' steal them again.

Hi DomainRecap,

Thank you for your message. I have checked with the customer support team and I have found your communications. One of our customer service agents is checking this with our sales team as they want to investigate why this has happened to you. Even if the domain is listed in someone else's Sedo account it does not have an impact at where the domain is registered so the domain is not ‘stolen’ as you say, im sure you are already aware of this given your expertise in domaining.

I must also point out, that I have searched through the recent correspondence in your Sedo account in great details and the Sedo customer service agent did not in fact send the standard text as you stated in your last reply here. In fact that response that you received was sent to you in March for another ticket. You only send this message to us on the 1st August 2024 and it seems that despite you requesting that the ticket was closed as you had re-added the domain to your account, the customer service agent is still pursuing the sales account manager for an explanation on why the domain was removed to pass on to you.

Again as I have said in the past, I understand you have a grievance with Sedo, but I have offered you my personal number in the past, if you have any issues, call me directly and I will make sure its dealt with within a few hours, rather than you having to spend time emailing Sedo and posting on namepros. Its just easier to contact me directly. Please use this opportunity, my direct number is +49-221-34030-152 alternatively PM me with your number and I will contact you as soon as I get the message. Also you can email the normal CS email and just put * FAO CHRIS* in the subject line and I will get on it.

All the best

Chris

 

[NameGroove]

What is the minimum allowed listing BIN for Sedo?

 

[Future Sensors]

What is the minimum allowed listing BIN for Sedo?

 

[NameGroove]

Show attachment 260744

thanks. Searched their whole website and never saw it.

 

[Sedo]

What is the minimum allowed listing BIN for Sedo?

Hello NameGroove,

The minimum price allowed for BIN is 20 USD, the commission fee structure can be found here: https://sedo.com/us/what-we-offer/price-list/

All the best
Chris

 

[Future Sensors]

thanks. Searched their whole website and never saw it.

For this to appear, I first set MO to the absolute minimum of 20, then cleared it with 0 ("not set"). Then tried a BIN of 1 and this warning appeared.

 

[Future Sensors]

Hello NameGroove,

The minimum price allowed for BIN is 20 USD, the commission fee structure can be found here: https://sedo.com/us/what-we-offer/price-list/

All the best
Chris

Chris are you sure about this? The error as included above says differently.

 

[Sedo]

Chris are you sure about this? The error as included above says differently.

Hey Future Sensors,

Thank you for pointing out this error message, I have forwarded it on to our tech team to get it updated. I can confirm that domains can be listed for 20 USD as lowest for BIN domains.

All the best
Chris

 

[Future Sensors]

Hey Future Sensors,

Thank you for pointing out this error message, I have forwarded it on to our tech team to get it updated. I can confirm that domains can be listed for 20 USD as lowest for BIN domains.

All the best
Chris

Thanks for that. With a new trial, where MO is not set and BIN is set to 20, no error appears, and the BIN of 20 is accepted.

The error with the incorrect info only appears when entering an even lower BIN amount, like I did with my test amount of 1.

 

[Sedo]

Thanks for that. With a new trial, where MO is not set and BIN is set to 20, no error appears, and the BIN of 20 is accepted.

The error with the incorrect info only appears when entering an even lower BIN amount, like I did with my test amount of 1.

Yes thanks for that, I also tested after you said and you were correct, our Tech Team should update this soon to avoid any future confusion.

 

[DomainRecap]

Even if the domain is listed in someone else's Sedo account it does not have an impact at where the domain is registered so the domain is not ‘stolen’ as you say, im sure you are already aware of this given your expertise in domaining.

That's why in all communications I clearly state that the "domain listings" were stolen, not the domains.

See:

I noticed that my Sedo support question (regarding nitwits stealing my domain listings without any ownership proof)

And although you scoff at the implications, there are very real reasons why you need to be concerned about scenarios this, front-running being the primary one. People like the scammer who absconded with my "domain listing" and then put a high BIN on it are clearly trying to make a big sale, then come to me later to actually buy the domain.

This happens all the time and I experienced it personally at Afternic whereby someone clearly received a nice offer on my domain and then came to Dan to try and buy it from me. As I'm extremely careful, I did some research and noticed that the domain was no longer in my Afternic account so I reauthorized it and a bit later I imported a new lead. Amazing. And the Dan buyer then jumped ship and closed down the transaction. Amazing.

Other reasons include potential UDRPs regarding a high BIN or aggressive communications from the front-runners that may be used against you in court. And yes, this also happens all the time.

So no, even though I clearly still own the domain, I do not want my "domain listings" stolen from me by a front-runner, and worst of all, without the front-runner needing to authorize ownership of said "domain listing".