Sedo.com - Official Thread

[Sedo]

Hi All! :hi:

By request, we've decided to start a thread dedicated to Sedo. We're looking for invaluable insight into what domainers want and need out of our parking program (and marketplace, of course).

Questions, comments, suggestions, tips are welcome! We're hoping this will be a great discussion about what works at Sedo and what might not (please be constructive and respectful to others in your feedback) so that everyone involved can benefit and learn from it.

Looking forward to hearing your thoughts and ideas! Happy Holidays!

Always,
Keith
(on behalf of Sedo)

 

[Sedo]

So, Sedo offered escrow services in the past, but not anymore. What's the reason for not offering escrow any longer?

Also, check the translated pages on Sedo.com, like the Dutch page mentioned above, where you're still saying that escrow services are included with the transfer - that's not a page dated 2005, but also probably outdated.

Thanks.

Hello,

It was decided to adapt the terminology to our international website appearance, i.e. to use transfer service instead of escrow service in all languages. Sedo's transfer service includes the seamless transfer of the domain ownership and secure notification of the purchase price.

You can find more details here: https://sedo.com/us/services/domain-transfer-service/

If you have a more specific question about our transfer including our payment service, please contact our support directly ([email protected]).

Thank you for bringing to our attention the articles that still contain the outdated term. We will remove them.

Warm regards,
Your Sedo Team

 

[Sedo]

Hello @Sedo Team

While doing a CSV Bulk Upload today (using "sync"), there are suddenly over 1,000 domains (out of 5,000 in the upload) in "pending ownership verification" status.

Show attachment 235903

I'm used to seeing the "pending ownership verification" status while adding new domains to my Sedo portfolio, but all these domains had already been verified successfully a long time ago using my personal TXT record, and I'm doing a bulk upload on a daily basis. Why did all these domains suddenly get the "pending ownership verification" status, again? There was no whois change or domain transfer for these domains today.

On a second attempt shortly after, to see if a new upload maybe would override the status, I got an error "[E82] Failed to update domain, because it is locked for sale." for all these 1,036 domains.

As you can see, I've been using Bulk Upload a lot:

Show attachment 235902

I've never experienced this before.

How can I fix this, without having to change DNS again for these 1,036 domains?

Hello,

Thank you for alerting us to this issue.

It seems that either the domains have been deleted from your account for some reason or that there is a temporary problem with the bulk uploader. Unfortunately, we cannot provide you with a solution for the issue without looking at your Sedo account and determining the issue at hand.

Could you please write to our Customer Care Team via mail to [email protected] so that we can look into the issue for you and provide you with a solution to your case?

Best regards,
Your Sedo Team

 

[Future Sensors]

Thank you for bringing to our attention the articles that still contain the outdated term. We will remove them.

Thank you, I see.

Lots of work to do, because you're still using this term everywhere. Using the term escrow while you're not an escrow may have legal implications in some jurisdictions.

On this InterNetX blog (your sister company, also part of IONOS Group SE) it states that free escrow service is included at Sedo.

And on this Sedo page about buying a .web domain it's also still present:

"We offer an escrow account for transactions so that your money is always in safe hands."

 

[Peter45]

@Sedo
Two newbie questions:

a) from Sedo's Domain Parking Terms and Conditions: "You have the ability to discontinue the Domain Parking Service for any Domain"...
How can I discontinue the Parking Service (no advertising earnings) but still keep offering my domains for sale?


b) From Sedo Price List page:
"If your domain is then sold directly through the Sedo marketplace, we only charge 10% of the gross sale price as a sales fee.

Domains that you list for sale on the Sedo platform are automatically promoted through our SedoMLS-Network... If your domain is sold through the SedoMLS network on an partner site, we charge a fee of 20% of the gross sale price."

How can I de-list domains on sale from the SedoMLS-Network, offering them only on Sedo marketplace?
Because if I can't, then how can I know in advance where my domains will get sold i.e. how high the commission for me will be?

Thanks in advance

 

[LoveCatchyDomains]

A Namepros member asked recently whether writing a good description makes a difference in terms of sales. Has Sedo noticed any increased sales associated with good descriptions on your marketplace landers? Also, are you noticing any increase in sales using the sl1/2 vs. the ns1/2 parking landers?

 

[Sedo]

@Sedo
Two newbie questions:

a) from Sedo's Domain Parking Terms and Conditions: "You have the ability to discontinue the Domain Parking Service for any Domain"...
How can I discontinue the Parking Service (no advertising earnings) but still keep offering my domains for sale?


b) From Sedo Price List page:
"If your domain is then sold directly through the Sedo marketplace, we only charge 10% of the gross sale price as a sales fee.

Domains that you list for sale on the Sedo platform are automatically promoted through our SedoMLS-Network... If your domain is sold through the SedoMLS network on an partner site, we charge a fee of 20% of the gross sale price."

How can I de-list domains on sale from the SedoMLS-Network, offering them only on Sedo marketplace?
Because if I can't, then how can I know in advance where my domains will get sold i.e. how high the commission for me will be?

Thanks in advance

Hello,

Thank you for your message.

In order to remove your domain from parking you simply need to remove the Sedo name servers that you have entered at your registrars account and replace them with the name servers you require. Once the name servers are removed the park page will no longer show on a domain. If you need assistance doing this you could contact the customer support team at your registrar and I am sure they will go through the process of doing this. The domain listing you have added at Sedo does not need to be changed in any way.

With regards to your second question, you are not able to de-list domains from SedoMLS. All domains you list for sale with Sedo have SedoMLS active and have a potential of selling across our partner network via SedoMLS. This promotion greatly increases the chances of your domain selling. If a domain sells through SedoMLS then a commission fee of 20% is charged.

Best regards,
Your Sedo Team

 

[Sedo]

@Sedo
Two newbie questions:

a) from Sedo's Domain Parking Terms and Conditions: "You have the ability to discontinue the Domain Parking Service for any Domain"...
How can I discontinue the Parking Service (no advertising earnings) but still keep offering my domains for sale?


b) From Sedo Price List page:
"If your domain is then sold directly through the Sedo marketplace, we only charge 10% of the gross sale price as a sales fee.

Domains that you list for sale on the Sedo platform are automatically promoted through our SedoMLS-Network... If your domain is sold through the SedoMLS network on an partner site, we charge a fee of 20% of the gross sale price."

How can I de-list domains on sale from the SedoMLS-Network, offering them only on Sedo marketplace?
Because if I can't, then how can I know in advance where my domains will get sold i.e. how high the commission for me will be?

Thanks in advance

@Sedo
Two newbie questions:

a) from Sedo's Domain Parking Terms and Conditions: "You have the ability to discontinue the Domain Parking Service for any Domain"...
How can I discontinue the Parking Service (no advertising earnings) but still keep offering my domains for sale?


b) From Sedo Price List page:
"If your domain is then sold directly through the Sedo marketplace, we only charge 10% of the gross sale price as a sales fee.

Domains that you list for sale on the Sedo platform are automatically promoted through our SedoMLS-Network... If your domain is sold through the SedoMLS network on an partner site, we charge a fee of 20% of the gross sale price."

How can I de-list domains on sale from the SedoMLS-Network, offering them only on Sedo marketplace?
Because if I can't, then how can I know in advance where my domains will get sold i.e. how high the commission for me will be?

 

[Peter45]

Many thanks for your courteous reply @Sedo!

In order to remove your domain from parking you simply need to remove the Sedo name servers that you have entered at your registrars account and replace them with the name servers you require. Once the name servers are removed the park page will no longer show on a domain.

With regards to your second question, you are not able to de-list domains from SedoMLS.

So if I BIN-list a domain for 1.000$, I cannot know in advance whether after having sold it I'll go home with 900$ or 800$, as I cannot know in advance whether it will be sold through Sedo Marketplace (10% commission) or through one of Sedo partners (20%).

No criticism, just trying to understand.
No regret on my part about parking my domains with Sedo.

Thanks again

 

[Sedo]

A Namepros member asked recently whether writing a good description makes a difference in terms of sales. Has Sedo noticed any increased sales associated with good descriptions on your marketplace landers? Also, are you noticing any increase in sales using the sl1/2 vs. the ns1/2 parking landers?

Hello,

Thank you for your comment.

The offer description does not seem to have any noticeable affect on the final decision to purchase of domain sales. This is because with most sales, purely the domain name is being sold, in most cases with a fixed price. Although if a seller truly has important information about the domain, such as included trademarks, more domains in the portfolio with various TLDs or what the keyword means in the specific language, it is useful to add an offer description as it could explain the pricing of the domain.

Sedo's sales landers are designed to be minimalist and therefore do not show offer descriptions on them. Also offer descriptions only show on domains listed as Make Offer. Buy Now domains do not show an offer description.

The reason why the description does not show on Buy Now listings is because we tested our marketplace, and there is a higher chance of the domain selling if after the buyer clicks Buy Now: They are forwarded directly to the purchasing page, skipping the domain description. This is why an offer description does not show on domains listed solely as a Buy Now domain. One of our findings was that when a overview page is showing with a description after clicking Buy Now the purchase rate decreases significantly. As a standard we have forwarded all domains listed as Buy Now directly to the payment page skipping the overview page.

With regards to the new sales landers, we can confirm that they are performing extremely well and we are continually monitoring the performance of the new sales lander and making changes where needed to make sure the pages are optimized as much as possible for selling.

Should you have any further questions, please reach out to our customer support team directly via [email protected].

Best regards,
Your Sedo Team

 

[Future Sensors]

Thank you for alerting us to this issue.

It seems that either the domains have been deleted from your account for some reason or that there is a temporary problem with the bulk uploader.

Thank you. Sedo Security & Compliance team fixed the 1,036 domains and all domains have the verified status again. All good.

At the same time I provided them with some additional information to investigate the cause. I suspect it has to do with a 'stalled' upload I tried to abort (which didn't work). I then started a new upload, which may have created an overlap. But I still believe that once a domain has been successfully verified in the past, it should not be allowed to lose this verified status because of a bulk upload failure.

 

[Sedo]

Many thanks for your courteous reply @Sedo!





So if I BIN-list a domain for 1.000$, I cannot know in advance whether after having sold it I'll go home with 900$ or 800$, as I cannot know in advance whether it will be sold through Sedo Marketplace (10% commission) or through one of Sedo partners (20%).

No criticism, just trying to understand.
No regret on my part about parking my domains with Sedo.

Thanks again

Hello,

Thank you for your follow-up.

Sedo commissions for Make Offer listings are 15% or 20% depending on where a domain sells. You can find a full break down on our price list page: https://sedo.com/us/what-we-offer/price-list/

If you list your domains as Make Offer, you will be able to see in advance when an offer is received through SedoMLS and which commission will be applied.

If you list your domain as Buy Now, you will be notified of the commission once the domain is sold and is transferred to the buyer’s account.

Best regards,
Your Sedo Team

 

[ArielT]

@Sedo

Please, add soon a 3rd nameserver for verification as some registrars don't have bulk updates for TXT.

Adding TXT one by one on these registrars is time consuming

Thanks

 

[cabotower]

SEDO GREAT DOMAINS AUCTION

they turned down my domain, they said that the quality wasn't there. my offering...wdue.com...not the greatest name in the world but not random gibberish either. some 4L .coms they did choose to list. rurw, xnuu, bvkm, pfqo, kajh, sugk, rwyo, ufhw. what a bunch of a**holes.

 

[Sedo]

@Sedo

Please, add soon a 3rd nameserver for verification as some registrars don't have bulk updates for TXT.

Adding TXT one by one on these registrars is time consuming

Thanks

Hello,

Thank you for your message.

We are currently not planning on adding 3rd name servers as a verification option, but we are looking into the possibility to add this verification method in the future.

We do, however, offer other verification methods despite adding TXT or Cname records. You can change the name servers of your domain either to ns1.sedoparking.com and ns2.sedoparking.com or to sl1.sedo.com and sl2.sedo.com or you can disable your privacy protection.

If none of these verification methods work for you, you can always contact us via mail to [email protected] or [email protected] and we will look into a verification method that suits your case best.

Best regards,
Your Sedo-Team

 

[ArielT]

Hello,

Thank you for your message.

We are currently not planning on adding 3rd name servers as a verification option, but we are looking into the possibility to add this verification method in the future.

We do, however, offer other verification methods despite adding TXT or Cname records. You can change the name servers of your domain either to ns1.sedoparking.com and ns2.sedoparking.com or to sl1.sedo.com and sl2.sedo.com or you can disable your privacy protection.

If none of these verification methods work for you, you can always contact us via mail to [email protected] or [email protected] and we will look into a verification method that suits your case best.

Best regards,
Your Sedo-Team

Ok

A question:

Are the name servers ns1/ns2/sl1/sl2 as effective as the TXT?

Thanks

 

[LoveCatchyDomains]

they turned down my domain, they said that the quality wasn't there. my offering...wdue.com...not the greatest name in the world but not random gibberish either. some 4L .coms they did choose to list. rurw, xnuu, bvkm, pfqo, kajh, sugk, rwyo, ufhw.

That is frustrating. I wonder if the decision is really not with Sedo? If they submit these domains to the upstream ad providers, and have no "takers," perhaps they are not inclined to post the domain anyhow?

There have been concerns about security on the domains that involve the "zero clicks" or receiving the less reputatable ads. In other words, there may be a disadvantage to having your domain posted anyhow, receiving likely no revenue and perhaps even instead getting some bad traffic and potential banning or even a spam designation due to this?

Again, though, my sympathies for your disappointment here.

 

[Sedo]

Ok

A question:

Are the name servers ns1/ns2/sl1/sl2 as effective as the TXT?

Thanks

Hi,

Thank you for the follow-up.

If you change the name servers of your domains to ns1.sedoparking.com/ns2.sedoparking.com or sl1.sedo.com/sl2.sedo.com, it will automatically verify your domains, as long as long as these domains have not already been listed by another customer.

In that case, you will need to use the txt/Cname verification method or contact us via email at [email protected] or [email protected].

Best regards,
Your Sedo Team

 

[Sedo]

SEDO GREAT DOMAINS AUCTION

they turned down my domain, they said that the quality wasn't there. my offering...wdue.com...not the greatest name in the world but not random gibberish either. some 4L .coms they did choose to list. rurw, xnuu, bvkm, pfqo, kajh, sugk, rwyo, ufhw. what a bunch of a**holes.

Hello,

After checking with the team that coordinates the domain applications for our auction formats, we learned that only a limited number of 4L domains can be accepted for the GreatDomains Auction format and there may have already been sufficient applications. Additionally, it is possible that your domain's reserve price was higher than the standard reserve price of $99, which is another criteria for 4L .com domains of this quality that apply for the GreatDomains Auction.

Unfortunately, not all submitted domains can be included in the GreatDomains Auction. We can recommend to check Sedo’s auction calendar for any upcoming auction format that fits your domains or to subscribe for our mailings so that you get a notice about application phases and criteria automatically.

Best regards,
Your Sedo-Team

 

[cabotower]

That is frustrating. I wonder if the decision is really not with Sedo? If they submit these domains to the upstream ad providers, and have no "takers," perhaps they are not inclined to post the domain anyhow?

There have been concerns about security on the domains that involve the "zero clicks" or receiving the less reputatable ads. In other words, there may be a disadvantage to having your domain posted anyhow, receiving likely no revenue and perhaps even instead getting some bad traffic and potential banning or even a spam designation due to this?

Again, though, my sympathies for your disappointment here.

Hello,

After checking with the team that coordinates the domain applications for our auction formats, we learned that only a limited number of 4L domains can be accepted for the GreatDomains Auction format and there may have already been sufficient applications. Additionally, it is possible that your domain's reserve price was higher than the standard reserve price of $99, which is another criteria for 4L .com domains of this quality that apply for the GreatDomains Auction.

Unfortunately, not all submitted domains can be included in the GreatDomains Auction. We can recommend to check Sedo’s auction calendar for any upcoming auction format that fits your domains or to subscribe for our mailings so that you get a notice about application phases and criteria automatically.

Best regards,
Your Sedo-Team

i was informed that the quality requirements were not met...no other reason. this after sedo informing me that i had a $300 offer. an offer that i refused. so there was enough quality there for at least one interested party. that buyer may have returned with another offer that could have spurred others to place bids as well. looking at the low bids for the garbage 4L.coms that were accepted i think that sedo has to look at the "competence" of the people that are making these decisions for them.

 

[LoveCatchyDomains]

Is there an issue going on curently about the number of views being shown even if one has clicked the button "Do not display parking statistics if fewer than 50 unique visits have been recorded the last 31 days?"

I put in a support ticket, but was wondering if anyone else is experiencing this?

Also, has there been any thought to simply eliminating the number of views on the offer page? Has there really been any benefit shown to presenting the number of views, whether above or below 50?