Sav Official Thread

[Nick R]

Hello NamePros community! We are creating a single thread where we can share announcements in, talk about product updates, people can ask questions and host a great discussion on all things domains!

 

[Akhilesh.Kumar]

Hi

Why this error?

Alias email addresses (which contain periods or hashtags) are restricted from placing bids. Please reach out to support to update your email address.

Got this while placing a bid on sav

 

[pb]

Hi

Why this error?

Alias email addresses (which contain periods or hashtags) are restricted from placing bids. Please reach out to support to update your email address.

Got this while placing a bid on sav

It's probably a primitive protection against multi-accounts using the same e-mail and partaking in shill-bidding, for example at gmail [email protected], [email protected], [email protected] etc. are all the same mailbox but most systems recognise them as separate addresses.

There's nothing inherently bad about having multiple accounts at a registrar, for example if you want to separate your best domains from the rest, or have one corporate account and one private one etc., but it all changes when both accounts take part in an auction, or the worst scenario, one is selling and the other one is bidding... So they need to have *some* protections in place...

 

[Akhilesh.Kumar]

It's probably a primitive protection against multi-accounts using the same e-mail and partaking in shill-bidding, for example at gmail [email protected], [email protected], [email protected] etc. are all the same mailbox but most systems recognise them as separate addresses.

There's nothing inherently bad about having multiple accounts at a registrar, for example if you want to separate your best domains from the rest, or have one corporate account and one private one etc., but it all changes when both accounts take part in an auction, or the worst scenario, one is selling and the other one is bidding... So they need to have *some* protections in place...

Thanks for your input
That's the only account I have on sav and the email address is unique too. Just a matter of fact, I visited sav after a long interval and tried placing my 1st bid.

 

[pb]

Thanks for your input
That's the only account I have on sav and the email address is unique too. Just a matter of fact, I visited sav after a long interval and tried placing my 1st bid.

Yes, that's why I said it's a primitive method. If you are using gmail, you can change your address on file to one without the dot, you will still get your mails delivered and sav will be happy.

 

[Nick R]

if seller does this and pays transfer before listing or if buyer transfers if he wins.
@Nick

Can you share more details on this so I can better understand the scenario?

 

[Nick R]

Right now, SAV automatically tries to charge the default payment method on file when a domain is successfully caught. While this is convenient in some cases, I think it would be great if SAV could introduce a manual payment option to give users more control and flexibility over the payment process.Manual Payment Option: After catching a domain, instead of automatically charging the default payment method, SAV could generate an unpaid invoice. Users could then pay manually via the billing panel, giving more control over when they complete the transaction. or they could be added to a cart, and users could choose to pay for when it’s most convenient for them.

I think these changes could make the backorder process smoother and less stressful for users, reducing the risk of failed or unexpected charges.

Regards,
Bipul

This approach could work but we actually try to charge the default payment method on file for 3-4 days after the domains are caught to give customers time to change their payment method on file if needed. We note this in the email we send to customers each day as well.

 

[Nick R]

@Nick R I'm trying to understand if I can list names outside Sav (registered elsewhere) with Sav auctions. I tried to go to this how to guide promoted on your website - but it returns no results https://blog.sav.com/all-about-selling-domains The link was promoted on the bottom of this page: https://www.sav.com/domains/sell

Where can I learn how and what I'm able to list? For example, can I list names that are >60 days to expiry (someone else on NP said no). Can I list names at other registrars? Am I required to point NS to Sav when listing? If I decide to point NS to Sav - is it better in any way re auction efficacy?

Ill get that link updated - thanks!

We allow sellers to verify external domains with one of three different options:

1. Nameserver Change
2. Add a DNS TXT Record
3. Add a Meta Tag

When we detect that an external domain is being listed for sale, we promote sellers with these options and give them the exact nameservers, record or tag to use.

 

[Nick R]

Hmmm something broke again.

I initiate the transfer out of 6 domains.
I only received emails for 2 out of the 6 domains.
Which the went to spam folder...

The transfers were completed and some hours have passed but no other email.

Transferring domains with no email notification could be a serious security issue.



P.S.: Do I win anything for pointing this out?

Can you share the domains, and your email address?

 

[Nick R]

It's probably a primitive protection against multi-accounts using the same e-mail and partaking in shill-bidding, for example at gmail [email protected], [email protected], [email protected] etc. are all the same mailbox but most systems recognise them as separate addresses.

There's nothing inherently bad about having multiple accounts at a registrar, for example if you want to separate your best domains from the rest, or have one corporate account and one private one etc., but it all changes when both accounts take part in an auction, or the worst scenario, one is selling and the other one is bidding... So they need to have *some* protections in place...

That is exactly right.

 

[Daniel Owens]

That is exactly right.

Do you know if sav is a high-quality register? Have they hit the 1 million domains mark?

 

[Nick R]

Do you know if sav is a high-quality register? Have they hit the 1 million domains mark?

While we are far from perfect, I like to think our quality is high and, we have hit the 1 million domain mark. However, I may be a little biased.

 

[NameGroove]

Ill get that link updated - thanks!

We allow sellers to verify external domains with one of three different options:

1. Nameserver Change
2. Add a DNS TXT Record
3. Add a Meta Tag

When we detect that an external domain is being listed for sale, we promote sellers with these options and give them the exact nameservers, record or tag to use.

Ok, so I understand that I need to verify the name. Are there any other requirements? Can I list a name that has <30 days until expiry? <15 days, etc?

 

[Nick R]

Ok, so I understand that I need to verify the name. Are there any other requirements? Can I list a name that has <30 days until expiry? <15 days, etc?

It must be transferable (cannot be registered within 60 days) and must have at least 60 days of registration remaining when starting the auction. I belive that is it.

 

[alcy]

It must be transferable (cannot be registered within 60 days) and must have at least 60 days of registration remaining when starting the auction. I belive that is it.

yer rep told me in ticket for ext names its 21 days or more

plus the start price for ext names will be 1usd plus transfer cost for given tld..which frankly isn't so great as it will .deter most buyers for liquidation type names

 

[Altetra]

Yeah, too bad I can't liquidate some domains which had some days left the 60 days is too big, let them win, push to their account and decide if they want to renew until it expires, I think 2 week is enough of expiry left.

 

[NameGroove]

yer rep told me in ticket for ext names its 21 days or more

plus the start price for ext names will be 1usd plus transfer cost for given tld..which frankly isn't so great as it will .deter most buyers for liquidation type names

@Nick R - can you please verify which it is? (I realize you directly told me it is >60 for names) but since another person is reporting one of your reps said >21 days, I'd appreciate just one more check. Thank you

 

[alcy]

Hello NamePros community! We are creating a single thread where we can share announcements in, talk about product updates, people can ask questions and host a great discussion on all things domains!

I like your landers ...simple to the point.. but bin only is way too limiting... do u have any plans to include makeoffer...and some kind of negotiation? ..ty

 

[Maxxo]

Seems lik SAV takes longer than other registrars to process changes in NAMESERVERS. For example, we change nameserver info on Dynadot domains and they goes into effect within minutes. SAV takes longer.

 

[NameGroove]

Seems lik SAV takes longer than other registrars to process changes in NAMESERVERS. For example, we change nameserver info on Dynadot domains and they goes into effect within minutes. SAV takes longer.

I don't find that to be the case. I find Sav is almost immediate (along with Porkbun). In fact, I find Dyna to be slower than both of them and only Spaceship takes forever. Interesting we have different experiences - you'd think it would be similar (since it's the same registrar with the same tech)

 

[Grego85]

If you have domains at Sav you should keep an extra special eye on them. Check regularly to make sure you even still own the domains you think you own, because you may not.

I've encountered many problems at Sav, but this is on a whole other level of unbelievable.

I renewed 5 domains with Sav in one transaction, which they took full payment for via Paypal. Then I come to find out months later that they went ahead and auctioned two of the domains off as if they were never renewed (I suspect they actually auctioned all 5 but the 3 lesser quality names went unsold).

When I filed a support ticket they basically put me off for about two months before finally refunding my money with no explanation as to why I didn't get my domains back in my account. It's shameful.