Sav Official Thread

[Nick R]

Hello NamePros community! We are creating a single thread where we can share announcements in, talk about product updates, people can ask questions and host a great discussion on all things domains!

 

[Nick R]

@CK_Yau - I did read the ticket and can verify the reply is correct. You can just delete the domain once it arrives which will automatically refund it (per our refund policy https://www.sav.com/terms/universal_terms#refund-policy). We publish the prices of all upcoming domains dropping in our Pending Delete list on the Auctions page to give everyone a heads up on what domains are premium.

@Seyikp - This should help: https://help.sav.com/kb/en/article/transferring-a-domain-away-from-sav

 

[Jurgen Wolf]

Please add the possibility to remove the necessary domains from SedoMLS.
Your system allows only Enroll, but not Removal.

 

[Nick R]

@Jurgen Wolf - We do have that on our ToDo list to be able to do from your Sav account. In the meantime you can just remove them from your Sedo account directly.

 

[Yuran]

Some of my sav domains have activated SedoMLS, and I deleted them on sedo. When I re-added those domains to sedo for sale, SedoMLS cannot be reactivated, and the status is always "Waiting for approval".Afternic has no such problem.

 

[Jurgen Wolf]

@Jurgen Wolf - We do have that on our ToDo list to be able to do from your Sav account. In the meantime you can just remove them from your Sedo account directly.

Even when I disable MLS transfer on Sedo by setting these domains to MakeOffer only - they remain in Enrolled state on your side.

 

[Jurgen Wolf]

Some of my sav domains have activated SedoMLS, and I deleted them on sedo. When I re-added those domains to sedo for sale, SedoMLS cannot be reactivated, and the status is always "Waiting for approval".

Yes, only 1 Enroll is possible.
If you enabled it once - it can't be refreshed or disabled.
100% BUG on Sav side.

 

[Relevant Domain]

Weird: I have 83 Afternic Fast Transfers approved on both sides (Afternic/Sav). I just logged into Afternic and see that all of them have been removed and now say, "No (Opt-in Required)."

Anyone else having this issue before I start sending support emails and tickets out to each of them?

 

[Relevant Domain]

Disregard. It’s due to the domains being less than 60 days old since registering them. Contacted Afternic and they said the Fast Transfer should reinitiate after the 60 days.

 

[Nick R]

Feel free to submit the exact domains to our support team and we can see what actions our Sedo integration is taking and why.

 

[Jurgen Wolf]

Any domains enrolled to MLS - like frozen in this state.
Any further changes are not possible.

 

[Yuran]

 

[Jurgen Wolf]

Screenshot from Dynadot...
Please add the same task to your interface.
Currently your MLS integration is incomplete.

 

[Nick R]

For specific domain questions, please reach out to our Support Team and they can take look.

Regarding opting domains out of Fast Transfer from within Sav - We do have that on our todo list and have a feature request where anyone can vote for and subscribe to updates: https://help.sav.com/kb/en/article/rejecting-afternic-fast-transfer-opt-in-requests

 

[Jurgen Wolf]

We are talking about SedoMLS, not about Afternic.
You implemented MLS just partially, it doesn't work in full like with other registrars.

 

[Nick R]

@Jurgen Wolf - The link I sent is for Afternic but when we build it we are going to do it for both Afternic and Sedo. If you subscribe to that you will get an email alert as soon as its live.

 

[Future Sensors]

Sav.com, congratulations with 1 Million domains under management!

 

[Samxui]

How to sign up/create account at SAV?

"I am seeing "unable to process action. Please try again in a few minutes."

 

[Relevant Domain]

Anyone else with probs adding TXT records? Hung in limbo, screen won't even pull up the boxes to add the records...and yes, submitted a ticket, just a tad impatient waiting a couple of days to get a response and wondering if it's just my account?

 

[ArielT]

The SAV site loads slow lately

What is issue?

 

[Brandworthy]

My account has been barred from bidding on auctions. When I reached out to support (as instructed in the notification message) I got a canned response with no details of which payment failed:

Users are automatically banned from auctions if our system is unable to charge their account when they win.

You can request a manual review of your Sav Account once 30 days has passed since placing bids was restricted. During that review, we will look to see that the payment method unable to be charged for the auctions has been updated and that there is a history of successful payments with no declines or fraud check rejections in the last 30 days. Review typically takes 5 business days and can be requested by submitting a Support Ticket to Sav.

So I have no idea why my account was banned from bidding. I have >500 names in my account, all backorders or auctions. Surely your support should provide some details of which payment failed, and and/or review the account in question before blocking auction bids?