Hello NamePros community! We are creating a single thread where we can share announcements in, talk about product updates, people can ask questions and host a great discussion on all things domains!
I see the ticket submitted a few minutes ago and elated it to our higher tier support to take a look at and reply back within the ticket
Here we go...all I want to do is be able to verify my domain with a "TXT" record for Afternic...should be easy, right? Ugh!
I've tried multiple times and configurations to get this to work but keep getting the error: "Code 10000: Authentication error"
Type: TXT
Name: Left blank and put "@"
Value: Pasted in my code (and yes, it's valid, I've done it dozens of times on another registrar)
Proxy: I've tried both options - Enabled/DNS
I'll tell you what...the lower cost of a few cents from my main registrar has not been worth the savings thus far. At least the other registrar's ability to quickly make changes on the fly is crazy smooth. Definitely frustrated and would appreciate some help. And please don't response with, "Open a ticket." I'm hoping someone in here could help as waiting for the snail-email to go back and forth is frustrating.
Hi @karamakate
It looks like our fraud detection is stopping some of your transitions. Our customer service team replied to your ticket with instructions to whitelist your account. As soon as you send in that information, send me a DM and I will ensure it gets processed immediately.