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SAV auctions advice: DON'T BID against user s_n...

Located in Domain Registrar Reviews, started by HDmarketing, Jun 29, 2020

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  1. Nick R

    Nick R VIP Member VIP

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    We did make a change to our auctions platform about 2 weeks ago that we talked about in this thread as well. If the high bidder of an action does not pay, they are given one warning and the auction is restarted. However, this does allow for a situation like e-health.co where s_n_7cf63f was the original high bidder then was unable to pay so the auction was restarted and f_s_ba8f66 became the high bidder. They had a payment issue as well so the auction was restarted for a third time.

    It's not a perfect solution by far but its much better than how it worked before.
     
    The views expressed on this page by users and staff are their own, not those of NamePros.
  2. kamcreation

    kamcreation Established Member

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    Why make it a 10 day public auction yet again and again? its 3rd time the auction is being done.

    Why leave such unpleasant taste for the serious users.

    Give 24-48 hours notice to the auction winner to arrange / fix the payment issue issue if they cant simply ban them and restart the auction and make it a private auction for 3-5 days max for all the remaining participants.


     
    Last edited: Jul 13, 2020
  3. lotk

    lotk Top Contributor VIP Blue Account ★★★★★★★★★★

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    @Nick R
    I did not read this entire thread so maybe this is already answered but I got the below email within 5 minutes of an auction ending. Was SAV able to identify that a user could not pay for an auction within 5 minutes? I'm not accusing anything but seems a little fishy. I also checked other current auctions and the same user has bids on every auction I opened.

    The high bidder for the auction of ------.com was unable to complete the transaction. Due to this, we have restarted the auction and all bids have been reset. If you are still interested in participating in the auction, please place a new bid before the auction closes in 10 days.
     
  4. NameDeck

    NameDeck Top Contributor VIP

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    That is weird. As are a lot of other auctions on their venue. I've been watching close to 40 auctions currently as this thread spiked my interest but there's too much strange bids going on, usually by a certain group of bidders, auctions being restarted. There seems to be a pattern. I could be wrong ofcourse. Anyway, too many red flags for me to even consider participating.
     
  5. Nick R

    Nick R VIP Member VIP

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    Hello @lotk & @NameDeck . Per the changes announced earlier this this thread, if a bidder is unable to pay for an auction, they are given a warning and the auction is automatically restarted. If a bidder is unable to pay more than once, they get blocked from placing any new, future auction bids.

    If you have any suspicions of strange bids that may violate our polices, please DM me the details and I would be happy to take a look.
     
  6. lotk

    lotk Top Contributor VIP Blue Account ★★★★★★★★★★

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    Thanks for the explanation Nick!
     
  7. kamcreation

    kamcreation Established Member

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    @Nick R why do you give 2 chances before banning. A single person can mess up so many auctions (during the 10 day public auction with proxy bids)


    Restarting the auction and making it a 10 day public auction that raises flags and the system open to abuse.

    I think a better option would be to

    Give the auction winner 24 hours to arrange an alternative payment option or to prepay the account but if they fail to still pay ban them for life and make it a 3-5 days private auction (available to the rest of the bidders only).​

    Experienced Re-staring of auction cycle 3 times (30 days :sour::meh:) just because some user failed to pay is so distasteful for genuine buyers.
     
    Last edited: Jul 20, 2020
  8. Nick R

    Nick R VIP Member VIP

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    Hey @kamcreation Thanks for reaching out and sharing the suggestion. There are a lot of ways to go about handling auctions where the high bidder is unable to pay and unfortunately they all have pros and cons. Our system is currently built to require payment upon the close of the auction but expanding it to put the auction into a "pending payment" state for a set amount of time is what we are considering for a future release.
     
  9. kamcreation

    kamcreation Established Member

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    Another rogue user f_s_ba8f66 strikes yet again.

    Can you tell how many auctions were restarted tonight due to one single user f_s_ba8f66 he had bids on almost all the names that were ending tonight

    I got emails for at-least 4 auction being restarted tonight and he has proxy bids on many domains what happen to them? Knowing that he has no intention to pay
     
  10. Recons.Com

    Recons.Com Top Contributor VIP

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    How was that an explanation? The question was how did SAV know within 5 minutes that the winner won't pay?
     
  11. pinkdragon

    pinkdragon Established Member

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    Sorry, but I don't understand few things here:

    1. I am unable to use my card on SAV. It is a card issued by a major European bank (ING). It is the same card I am using without any problem at GoDaddy, Dynadot, Epik, Porkbun, LCN, Ionos, etc.

    2. If the winning bidder does not pay, why are you restarting the auction over and over again? Why not you're offering the name to the second bidder?

    3. I just looked at some Trust Pilot reviews, and here's what I see:
    Dynadot - 53 reviews (score 3.2)
    Epik - 13 reviews (score 4.2)
    Sav - 146 reviews (score 4.5)

    So SAV, the new kid in town, is better than Dyna and Epik, which were both voted here the 2 best registrars of the year. Of course, if you'll look at those SAV reviews, you can read 5 stars reviews like this:

    "finding homes in Belton Texas
    I am the first time ever doing this so I have to find out to know if I really had an experience with it but hopefully it won't be a bad experience"

    So @Nick R , I think you have a lot of work to do, if you wanna be a player in this game, and you're looking to be a reputable company.

    Sorry, but for me, at this moment, SAV is looking a very shady company.
     
    Last edited: Aug 1, 2020 at 6:29 PM
  12. lotk

    lotk Top Contributor VIP Blue Account ★★★★★★★★★★

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    I understood it as the card the buyer was using did not go through when charged so the domain was automatically relisted.
     
  13. Recons.Com

    Recons.Com Top Contributor VIP

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    That shouldn't be the case though. If your card doesn't work, then you still have couple of days to sort it out and pay.

    Doesn't it bother you that if your payment has problems within minutes you will lose the name and get a strike???

    SAV is still playing games.

    And, frankly, if anyone after this thread does business with them, they have it coming.
     
  14. Recons.Com

    Recons.Com Top Contributor VIP

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    Oh, here is another thing with SAV "reinventing" the wheel with the auctions:

    They now cancel "unpaid" auctions, which effectively means there could be a non-disclosed reserve price there. They run an auction, there is a helper nick that either pushes the most aggressive bidder to the max or it "wins" and doesn't pay. SAV "strikes" it, meaning each nickname can get to do this twice before "being banned". Then SAV gets to rerun the auction to see if it can get more in the second run or even third etc.

    There is a reason EVERY reputable auction house a) goes to the second highest bidder as winner b) second highest bidder pays only minimum increment above the third bidder, not his/her max bid.

    Anything SAV "reinvents" here is to push its shill bidding enabling agenda.

    And, again, anyone that keeps bidding there fully deserve anything SAV does to them.
     
    Last edited: Aug 2, 2020 at 3:14 AM
  15. Nick R

    Nick R VIP Member VIP

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    Hello and thanks for the lively discussion. We do want to move to giving a high bidder a few days to pay however, our auctions platform currently works in a way where immediate payment upon completion is required to function properly. This is why we went with restarting the auction in the meantime. We will be building in "pending payment" status with a set payment timeframe for high bidder in the future.

    If anyone has any questions about how Sav works, any of our policies or is also a programmer and just wants to debate the merits of their favorite programming language, please feel free to DM me directly and I would be happy to go over it all!
     

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