Problems with Registerdub
I bought a domain from a member that was not able to provide the auth code. To be nice I agreed to create an account at registerdub and have the domain pushed to me there.
Then I later discovered that I cannot change the registration information, or do much else with the domain. Several emails and a helpdesk ticket were not answered. It has now been two weeks and I have contacted the seller of the domain, and also inod and used the gmail address that are listed above. I am hoping that I can finally get some support from them.
If they have so many support issues that they cannot respond in a reasonable time, they need to find a solution fast, or not only will they lose business, but they will also lose any new business, since people like me will tell their stories.
I'm not too mad right now, but if this goes on for another week, I will be. I hope I can return and post that things have been set right with this.
Later: I have now been in contact with Inod and Christian (the new owner), and I am satisfied they are not rip-offs and are working to take care of things. I have told them I can wait a couple of days, and if you can as well, please consider doing that so others with more serious problems can get attention first.