Problems, Bugs and Fixes at Afternic - Report Problems Here

[carob]

I suggest a new thread titled Problems, Bugs and Fixes at Afternic - Report Problems Here. Then we can all list our issues so Afternic have to fix them. These Afternic probs have been repeatedly flagged up across numerous threads on here over a period of time, including the need for 2FA. Godaddy own Afternic and have the resources and motivation to fix it - this risky mess is unacceptable and reflects badly on their brand.

For info, Afternic keep reverting some of my domains to "In Review" status for no reason, and I only know that if I log in there to check on them. Until I then ask support to take them out of Review they are not listed for sale and will not sell at Afternic.

@Joe Styler When can we expect Godaddy to take action on Afternic, including implementing 2FA?

 

[campout]

@Arca I just got the same error, trying to sign in 1 minute ago.

 

[Joe Styler]

Yup something broke and we fixed it. Should be back up soon across the web. Sorry about that.

 

[Sameh]

Afternic stricks again by removing "at least" 16 domains "most of them were added this month" from my account without any notice or an explanation. I always find out by noticing the domains count in my Dashboard. This has been happening over and over again for more than a year now.

 

[Joe Styler]

If you let [email protected] know they can look into what caused it.

 

[Sameh]

If you let [email protected] know they can look into what caused it.

I submitted a request to look into it. The problem is, this is not the first time the same issue happens. I reported it every single time, and the next month it happens again. If you go through this thread, you will see that I reported it at least three times.

 

[Joe Styler]

Yes that’s true but there are various reasons that the names could be removed. Some are out of our control like WHOIS updates as simple as the registrar updating something very small on it. That’s why it’s best to ask support what happened and see if it’s in your control or not.

 

[Sameh]

Yes that’s true but there are various reasons that the names could be removed. Some are out of our control like WHOIS updates as simple as the registrar updating something very small on it. That’s why it’s best to ask support what happened and see if it’s in your control or not.

Joe, every time I submitted a request to Support I asked why it happened and they never answered this question. My observations were always the same. All of them were domains that I acquired recently, and I added to Afternic within the same month they were deleted in later.

Out of the 16 domains that were removed, 14 were acquired and added this month. Also, 13 out of the 16 were won on NameJet and registered with ENOM. The other 3 were won on GoDaddy.

I hope my observations will help to find out why this keeps happening.

 

[Joe Styler]

Can you send me the names privately. I will have someone check into it. Thanks for letting me know. I appreciate it.

 

[Sameh]

Can you send me the names privately. I will have someone check into it. Thanks for letting me know. I appreciate it.

Elizabeth from Support answered my request and told me that they couldn't find out why the domains were removed. She said it might be due to Ownership Verification.

It makes sense because it happens on a monthly basis. Now, shouldn't you notify the owner by email that his domains were removed due to Ownership Verification?

Also, because of GDPR, Whois Masking will get wider and wider, and it will be harder to verify domain ownership. Shouldn't you imply Ownership Verification via other ways such as TXT entry in DNS Records like Sedo does? It will be easier, time-saving, more accurate to both of us (Afternic and their users).

Thanks for the offer to help and please consider my thoughts.

 

[Joe Styler]

we added txt verification to GoDaddy auctions and will add it to Afternic as well in the future which should help clear this up.

 

[xynames]

Problem continues where domain that was already set for fast transfer at DynaDot

sold at Afternic for the BIN, and yet I still had to push it over manually as Fast Transfer did not kick in.

I did send the non-redacted screen shot to both Afternic transaction assurance and Afternic support to see what they say, but the last time I did this their response was of no help.

 

[Joe Styler]

Problem continues where domain that was already set for fast transfer at DynaDot

sold at Afternic for the BIN, and yet I still had to push it over manually as Fast Transfer did not kick in.

I did send the non-redacted screen shot to both Afternic transaction assurance and Afternic support to see what they say, but the last time I did this their response was of no help.

Do you have an account rep at Afternic or GoDaddy?

 

[MasterOfMyDomains]

Trying to book a name at netsol. Dropped last year.
Investor never removed it from their afternic listing, so its showing their listed price at afternic, as purchase price at netsol. Someone was dreaming.
It's showing as available to buy for 12.45 at goodaddy, netsol 4k.
Daddy picked up on it Joe, but your end didn't. 10 months

Good news Called the hotline at afternic, spoke to Kaimi, (1am pst) answered on second ring. She did her job, quite well, and the name has been unlisted from afternic. We will see how long until netsol picks that up, she said couple hours.

Control panel still defaults to 10, even after reset to 50, you do edit, back to 10 rows. Efty has 2500 rows/page of names Joe, why cant you? Your control panel is really hurt Joe, help us out and make it so can see 500 names per page, or 2500 like efty.
Sedo is 2000, nice and clean, check it out joe, thats what i want to see, just like your competition, maybe better?

I also searched my name at netsol, and i got a pop up form to fill out for inquiry. Guess this is the kind of situation where we get a price request, as there was no option to make offer.

From netsol search

SearchedDomain is for sale!

This premium domain is available for sale through one of Network Solutions® partners. For more information, please fill out the form below please and we will contact you shortly. Submitting this form does not commit you to any purchase agreement, however, it does provide Network Solutions with your consent to share this information with the owner in accordance with our Privacy Policy
*Required

First Name:*
Last Name:*
Phone:*
Email Address:*
Comments:

The name in question is at namesilo. BIN 799
I also searched said name at other premium and standard network sites https://www.afternic.com/domain-reseller-network
epik shows to backorder
register.com say available to buy but need to login
name.com shows make offer and goes to sedo
domaintools shows banner link to request price via afternic page, where no bin is set, just call get price in 24 hours
Dynadot, one of your standard members shows make offer and linko goes to sedo
looks like your standard network registrars are pointing your stock to sedo.
Maybe more than the few of us domainers, like your advertising network are sick of all this 1980's type service

So we know where these price requests are coming from, right @Joe Styler the network registrars that you claim to expose our names to more than 35 million searches per month.

 

[creataweb]

Trying to book a name at netsol. Dropped last year.
Investor never removed it from their afternic listing, so its showing their listed price at afternic, as purchase price at netsol. Someone was dreaming.
It's showing as available to buy for 12.45 at goodaddy, netsol 4k.
Daddy picked up on it Joe, but your end didn't. 10 months

Good news Called the hotline at afternic, spoke to Kaimi, (1am pst) answered on second ring. She did her job, quite well, and the name has been unlisted from afternic. We will see how long until netsol picks that up, she said couple hours.

Control panel still defaults to 10, even after reset to 50, you do edit, back to 10 rows. Efty has 2500 rows/page of names Joe, why cant you? Your control panel is really hurt Joe, help us out and make it so can see 500 names per page, or 2500 like efty.
Sedo is 2000, nice and clean, check it out joe, thats what i want to see, just like your competition, maybe better?

I also searched my name at netsol, and i got a pop up form to fill out for inquiry. Guess this is the kind of situation where we get a price request, as there was no option to make offer.

From netsol search

SearchedDomain is for sale!

This premium domain is available for sale through one of Network Solutions® partners. For more information, please fill out the form below please and we will contact you shortly. Submitting this form does not commit you to any purchase agreement, however, it does provide Network Solutions with your consent to share this information with the owner in accordance with our Privacy Policy
*Required

First Name:*
Last Name:*
Phone:*
Email Address:*
Comments:

The name in question is at namesilo. BIN 799
I also searched said name at other premium and standard network sites https://www.afternic.com/domain-reseller-network
epik shows to backorder
register.com say available to buy but need to login
name.com shows make offer and goes to sedo
domaintools shows banner link to request price via afternic page, where no bin is set, just call get price in 24 hours
Dynadot, one of your standard members shows make offer and linko goes to sedo
looks like your standard network registrars are pointing your stock to sedo.
Maybe more than the few of us domainers, like your advertising network are sick of all this 1980's type service

So we know where these price requests are coming from, right @Joe Styler the network registrars that you claim to expose our names to more than 35 million searches per month.

Yeah I noticed this too. Names that were dropped last year and available were showing as premium price only on NetSol and couldn't be registered there without paying the high price. Guess I'll have to send a list to AN to remove those names so I can register them.

 

[MasterOfMyDomains]

I was hoping it would rectify itself, but i will call netsol and get them to update it.
They would love to sell than unregistered name for 4k

 

[creataweb]

AN should really fix this unregistered domain problem showing in their system as "for sale" - I am having to email them for every name I cannot register for reg. fee because it's showing as premium pricing.

This should be easily accomplished by automatically de-listing names that are no longer active.

 

[anantj]

Are you really hand-registering at NetSol? Why? Why not use one of the more trustworthy, ethical and reliable registrars?
This is besides the point that yes, Afternic should definitely fix the issue irrespective of the registrar being used

 

[MasterOfMyDomains]

Money honey. NS finally made the update dropping the price from premium priced to $1
24 hours after i called afternic and let them know, their listing was invalid for 8 months
No problems with netsol other than them up selling like crazy, making it difficult to update stuff and selling my whois, probably posting it all over the web, the bast*rds.
Name added to afternic last night appearing in goodaddy search tonight. Yay!
Same name when searched at whois.domaintools.com is showing for sale banner, and links to https://www.afternic.com/forsale/thename .com of course
Get a price in less than 24 hours
Fill out the form below. One of our domain experts will have a price to you within 24 business hours.

 

[xynames]

<<NS finally made the update dropping the price from premium priced to $1>>

?

I actually couldn't follow most of what you just posted, what you meant or what you were talking about.

 

[MasterOfMyDomains]

I wanted a name. It was previously owned by someone who had it listed on afternic. Afternic price apoears when you search a name at netsol. I had afternic remove the listing, and it took 24 hours to update pricing at netsol to display reg fee (1$)Other registrars showed it as reg fee entire time.
Avoidable @Joe Styler