Problems, Bugs and Fixes at Afternic - Report Problems Here

[carob]

I suggest a new thread titled Problems, Bugs and Fixes at Afternic - Report Problems Here. Then we can all list our issues so Afternic have to fix them. These Afternic probs have been repeatedly flagged up across numerous threads on here over a period of time, including the need for 2FA. Godaddy own Afternic and have the resources and motivation to fix it - this risky mess is unacceptable and reflects badly on their brand.

For info, Afternic keep reverting some of my domains to "In Review" status for no reason, and I only know that if I log in there to check on them. Until I then ask support to take them out of Review they are not listed for sale and will not sell at Afternic.

@Joe Styler When can we expect Godaddy to take action on Afternic, including implementing 2FA?

 

[CarlosN]

In July/August, a new issue appeared. Some fast transfer sales are never processed. I have to struggle with afternic asking them to receive(!) sold domain(s) in one way or another. TA does not respond in timely fashion (or at all), service@ do respond but they can do nothing except escalating the tickets to TA . In the best case scenario, after a week or so TA asks to unlock the domain and give them authcode, and it would be stalled again for 1-2 weeks until the manual transfer is initiated.

Has anyone experienced this?

I had the same issue with two domains. I approved the transfer manually on both of them.
Almost a month later one domain was processed without me doing anything, the other one is still being processed even though it was sold and transferred almost two months ago.
I sent an email on Friday to service@afternic and they told me they would look at it, still nothing has happened...

 

[tonyk2000]

Afternic recently started to send transaction-related emails on HTML only format.

However, https://en.wikipedia.org/wiki/HTML_email is teaching us:

Security vulnerabilities

HTML allows a link to be displayed as arbitrary text, so that rather than displaying the full URL, a link may show only part of it or simply a user-friendly target name. This can be used in phishing attacks, in which users are fooled into believing that a link points to the website of an authoritative source (such as a bank), visiting it, and unintentionally revealing personal details (like bank account numbers) to a scammer.

If an email contains web bugs (inline content from an external server, such as a picture), the server can alert a third party that the email has been opened. This is a potential privacy risk, revealing that an email address is real (so that it can be targeted in the future) and revealing when the message was read.

HTML content requires email programs to use engines to parse, render and display the document. This can lead to more security vulnerabilities, denial of service or low performance on older computers.

During periods of increased network threats, the US Department of Defense converts all incoming HTML email to text email.

I, for one, configured my e-mail software not to display or process html. It is business email and security is critical.

Would afternic be so kind to either:

1) Allow email format preference to be set from afternic account (html vs plain text)

2) Revert back to sending emails in Content-Type: multipart/alternative format, including both text version and html version is message body (so those clients who ignore html will still see the content).

@Joe Styler
@Paul Nicks

 

[Joe Styler]

I'll let the Afternic product manager know.

 

[davidc1]

There is a problem with afternic sales since the 4th of August.
Only fast transfer domains are sold.

 

[twiki]

There is a problem with afternic sales since the 4th of August.
Only fast transfer domains are sold.

Not true. I had sales which were not fast transfer.

 

[davidc1]

Not true. I had sales which were not fast transfer.

I also have 2 for 3 weeks instead of a few everyday.

 

[Rhinnnn]

I had some domains listed at Uniregistry Market for a while. I deleted them today and it turns out they're now also deleted from my Afternic account. What the...

Has anyone else experienced this? Not sure if it's a minor bug or some bigger problem.

 

[love4ever]

I had some domains listed at Uniregistry Market for a while. I deleted them today and it turns out they're now also deleted from my Afternic account. What the...

Has anyone else experienced this? Not sure if it's a minor bug or some bigger problem.

YES today experienced the same !!

I had some domains listed at uniregistry market and previously listed at afternic , i changed the prices
for this domains at afternic first and then at Uniregistry , after one hour i checked at afternic and found out that this domains are deleted from afternic !! seems there is a conflict happening !!

how afternic automaticly deleting domains without notifying the seller !!!!?

i added the domains again , but fast transfer not activated like before !!

guys keep checking your afternic domains if your already list on Uniregistry .


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[carob]

I'm pleased that Afternic added 2FA, so now I'm willing to list domains on a Fast Transfer basis at Afternic. And I noticed they have improved the form for contacting support - it now has a specific dropdown for reporting domains stuck in In Review Status.

Amazingly, those In Review support requests seemed to get acted on in a matter of hours now, not many many days like it used to be. A big improvement, thanks.

One issue I'll flag up people might want to be aware of - it seems sometimes changing a price on a domain bumps it into In Review status, so you might want to check the status of individual domains after you modify them.

Sadly, it seems there is still no quick way to go through your listings to locate domains that are In Review - you have to go through endless pages each showing max 50 domains per page. It isn't just inconvenient, it is likely keeping domains In Review and costing sales - this could easily be fixed by showing more domains per page or fixing the search/filter functions.

 

[DrJacoby]

Sadly, it seems there is still no quick way to go through your listings to locate domains that are In Review - you have to go through endless pages each showing max 50 domains per page. It isn't just inconvenient, it is likely keeping domains In Review and costing sales - this could easily be fixed by showing more domains per page or fixing the search/filter functions.

There is an easy way to see your domains that are in review. Go to Domain Portfolio ---> In Review.

 

[carob]

There is an easy way to see your domains that are in review. Go to Domain Portfolio ---> In Review.

Hi thanks for that - it is in the Beta version, had to try out Beta version to see it.

 

[DrJacoby]

Hi thanks for that - it is in the Beta version, had to try out Beta version to see it.

I have it in the old version, but I'm glad it worked out for you.

 

[Joe Styler]

There is a much easier way in the Beta version of AN. It is coming for everyone at some point. Choose to see 500 names at once and sort by status. Or you can filter and add columns you want to see etc. Look at the screenshots.

 

[Sameh]

@Joe Styler Do you have any plans to add Payoneer as a payment method on Afternic?

 

[Joe Styler]

not any that i know of.

 

[Charybdis]

I guess it has been asked for years by many different people:

Please, why do we have to contact support to remove fake listings of our domain names? I mean when I want to list example.com on Afternic, but example.com is already listed under a different Afternic account. In this case I have to contact support to remove that fake listing.

You could use TXT verification for example to automatically prove domain ownership.

It is not efficient for both parties. It must be very expensive for Afternic to pay support staff just to answer these duplicate listing inquires. I guess you receive a lot of requests about this issue daily.

 

[davidc1]

Big bugs using make offer with afternic...
Leads are completely lost...

 

[tonyk2000]

Big bugs using make offer with afternic...
Leads are completely lost...

Is it for buyer or for a seller?

 

[davidc1]

Is it for buyer or for a seller?

The two of them using their partners, even with godaddy.

 

[love4ever]

Why afternic not using TXT verification as a prove of domain ownership , instead of wasting time by contacting them each time to remove fake or previous owners listings !!??
Also it will save afternic staff efforts and times of responding to loads of emails .
@Joe Styler



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