Problems, Bugs and Fixes at Afternic - Report Problems Here

[carob]

I suggest a new thread titled Problems, Bugs and Fixes at Afternic - Report Problems Here. Then we can all list our issues so Afternic have to fix them. These Afternic probs have been repeatedly flagged up across numerous threads on here over a period of time, including the need for 2FA. Godaddy own Afternic and have the resources and motivation to fix it - this risky mess is unacceptable and reflects badly on their brand.

For info, Afternic keep reverting some of my domains to "In Review" status for no reason, and I only know that if I log in there to check on them. Until I then ask support to take them out of Review they are not listed for sale and will not sell at Afternic.

@Joe Styler When can we expect Godaddy to take action on Afternic, including implementing 2FA?

 

[Optinom]

Looks like the removed-readded ones have got listed now. Anyone knows how to Bulk-Delete domains from Afternic?

 

[FolioTeam]

Looks like the removed-readded ones have got listed now. Anyone knows how to Bulk-Delete domains from Afternic?

On your domains' page, just click on the small boxes next to the names you want to delete. Once your selection for that page is done, you can now click on delete. If your portfolio spans several pages, you will have to do this for every page that contains domains you want to delete.

Note that the maximum number of domains you can view on each page is 50. Can be tedious going page by page if you have a large portfolio

 

[Optinom]

Looks like the removed-readded ones have got listed now. Anyone knows how to Bulk-Delete domains from Afternic?

On your domains' page, just click on the small boxes next to the names you want to delete. Once your selection for that page is done, you can now click on delete. If your portfolio spans several pages, you will have to do this for every page that contains domains you want to delete.

Note that the maximum number of domains you can view on each page is 50. Can be tedious going page by page if you have a large portfolio

Yeah, I had to remove about 80 out of about 2000 names. Had to do it one-by-one. I guess the only other option is to email them and wait.

 

[domaineed]

@Joe Styler
This just popped up in my AN account. The domain is available to register, don't have this name in my account, and never had an AN account before 2017. Any ideas what it might be?

 

[Joe Styler]

No it looks like a bug to me. [email protected] will be able to look into it if it is still happening.

 

[Future Sensors]

Hm...

https://uniregistry.com/blog/post/afternic-releasing-phase-one-of-afternic-20-beta-launch

 

[tonyk2000]

Someting is wrong either with Afternic in general, or Afternic-Uniregistry integration in particular.

After Uni was acquired by GD and until recently:

If the domain existed in Uni database, it is/was no more possible to directly add it to afternic. And, the Uni forsale status was irrelevant. One had to remove the domain from Uni before trying to add it to afternic. OK, let it so be...

Recently, something was changed:

A few days ago I performed a routine "conflicts check" @ Uni for a bunch of new domains. As usual, I added all the batch to Uniregistry (did not list for sale). After a few days, Uniregistry checked and resolved any and all duplicates/ownership conflicts. I immediately deleted all the batch from Uni, as I do not use them for sales or parking anymore.

The problem is that Afternic (or Uniregistry?) never "unfreezed" these domains within Afternic. If I try to add any of the domains in question to Afternic now - it would still show errors, after 2+ days! Affected domains are only those which I recently added to / deleted from Uni.

Yeah, I can send this list (a few dozens) to service@ afternic and they will take care of it. Maybe in 1 day, maybe in 2 weeks.

However, Afternic might want to check whether Uniregistry intergration is working as it is supposed to...

@Joe Styler - tagging just in case : )

 

[Future Sensors]

This thread is also about fixes.

I'm noticing that response times from Afternic Support have greatly improved, lately. Thanks for that.

PS, a more neutral thread title like "Afternic.com Domain Marketplace (Official Thread)" would be beneficial to continuous discussion, idea sharing, help, and improvement of the Afternic product. Often I'd like to share not only problems, but can't find a good thread for this. Some other marketplaces and registrars already have more neutral thread titles, and interactions there are more diverse. Good thread titles make a difference. @Joe Styler perhaps you can request such a change with namepros.

 

[sevamaster]

It's not possible to access Afternic from Russian IPs. Forced to use vpn.
BTW, there is no IPs problems with GD.

 

[Joe Styler]

We do block some IPs you would have to contact [email protected] with your account info and IP you are using for them to check your specific IP.

 

[sevamaster]

with your account info and IP you are using for them to check your specific IP.

My provider gives me different IP every new time, when I load computer. But anyway these are IPs from Russian location.
F.e. Now my IP is 178.187.245.248

And I got from Afternic the following message:

Access Denied
You don't have permission to access afternic.com on this server.
Reference #18.8d0d655f.1626133650.1d3402d5

 

[capybara]

Unable to login to Afternic, it opens https://sso.afternic.com/ as a page without content, just header and footer, console shows this error message:

SyntaxError: invalid regexp group
login-panel.js:1:2

 

[tomcarl]

This dated control panel has become nearly broken on chrome if editing prices, have to do it several times for it to go through, sometimes have to wait about 10-15 seconds for a domain to load when searching it or won't load at all. After editing a price it'll change back to the old price once right after you click 'submit'.

Really looking forward to this update because as it stands everything is getting worse, slower, buggier.

 

[tonyk2000]

In July/August, a new issue appeared. Some fast transfer sales are never processed. I have to struggle with afternic asking them to receive(!) sold domain(s) in one way or another. TA does not respond in timely fashion (or at all), service@ do respond but they can do nothing except escalating the tickets to TA . In the best case scenario, after a week or so TA asks to unlock the domain and give them authcode, and it would be stalled again for 1-2 weeks until the manual transfer is initiated.

Has anyone experienced this?

 

[twiki]

In July/August, a new issue appeared. Some fast transfer sales are never processed. I have to struggle with afternic asking them to receive(!) sold domain(s) in one way or another. TA does not respond in timely fashion (or at all), service@ do respond but they can do nothing except escalating the tickets to TA . In the best case scenario, after a week or so TA asks to unlock the domain and give them authcode, and it would be stalled again for 1-2 weeks until the manual transfer is initiated.

Has anyone experienced this?

Nope. Which registrar are you using?

 

[tonyk2000]

Which registrar are you using?

Domains in question are with NameSilo. All accepted for fast transfer, no executive locks or anything. The successful manual transfer ended up at NetSol. Other sold domains are still with namesilo, unlocked and waiting to be transferred manually... So, what registrar (or registrars) sold them via fast transfer is not yet known. There was a similar problem a few years ago, also with NetSol fast transfer. So it is my impression that something many not be working on NetSol end...

 

[twiki]

Domains in question are with NameSilo. All accepted for fast transfer, no executive locks or anything. The successful manual transfer ended up at NetSol. Other sold domains are still with namesilo, unlocked and waiting to be transferred manually... So, what registrar (or registrars) sold them via fast transfer is not yet known.

Well obviously they can answer this best.

Just some thoughts, I'm going to assume there's something wrong with the fast transfer from Namesilo. Perhaps they also kinda expect it would go through by itself in such case and it doesn't. I'd doubt there is something specific to your account but who knows how their tech is made.

I have a few names at NS but didn't have any sales on those so I can't tell if there's something wrong with NS integration. But with Dynadot, Sav, InternetBS where I have names, everything is definitely working vs. fast transfer, see the loads of sales I've reported. So it's clearly not a general issue.

 

[tonyk2000]

see the loads of sales I've reported

any _to_ Netsol?

 

[twiki]

any _to_ Netsol?

Nope. None so far. Perhaps someone else did an would jump in with an answer.

Note, Afternic fast transfer has retries so if transfer fails they retry shortly. So it's most likely not an Afternic issue, I think.

Between Namesilo and Netsol, since its a receiving issue... guess you might get closer to an answer.

 

[tonyk2000]

Well obviously they can answer this best.

Yeah, I asked namesilo. They checked sold domains 1-by-1. No administrative locks (which they would set in case of UDRP for example), all domains are fine, and there were no transfer-out requests logged by namesilo. So, namesilo cannot do anything else - the domains are ready, but the selling registrar (which happened to be netsol in 1 finished case) simply does not send fast transfer requests.

OK, if the buyer elected to use Network Solutions, he must live with the consequences of that choice. But, it still makes both myself (the seller) and Afternic looking bad in buyers eyes...