No one here was nice enough to suggest a title change.

[pteracuda]

What's up with all the new spam? I've been with namesilo for some time now and all the sudden I'm getting spam phone calls for domain services and also getting emails.

I just purchased a new domain with privacy even and the next day someone was contacting me through the privacy email.... If the domain is privately registered, how are these scammers immediately getting access to my information?

I know the company is making changes but this seems to be in the wrong direction. All the sudden during Christmas 2019 and the beginning of 2020, I've been harassed by emails and phone calls that NEVER happened before.

It seems like Namesilo's protecting whatever person is doing this as I tried to reach out to contact the CEO office and when I asked for information I was ignored and blocked from support, after of course the person kept answering anything but my question.

 

[Sutruk]

Honestly as far as explaining goes, most of the answers here are great compared to Namesilo. They wrote me bashing me in the support message, telling me how I was wrong, then acknowledged they may still be overlooking my situation... like, really? Never have I asked for more support and been blocked before... something is definitely fishy going on with this company lately and it's not just the new payment processor requiring people to send in pictures of their ID's and cards.

If you keep asking for the CEO phone of a company, it may sound a bit stalker to the company.... maybe you have been blocked for that?

 

[pteracuda]

so if you ask for a manager in the restaurant, they're suppose to ban you now? That's a real thing?

 

[pteracuda]

I mean they offer support, when the support is lacking though, there's CEO's and other teams that are suppose to be working together to achieve customer satisfaction... not to harass them on Christmas and New Years.

 

[Sutruk]

For 7 years NEVER HAS THIS HAPPENED BEFORE, and all the sudden has recently just started.

I hope this clears things up for you. If you ever need a job, you could be support chat for Namesilo

People are telling you, every time you register a new domain, whatever is the Registrar, if you have set a private email, you are going to get spam emails the first days.
But you seem to don't understand it.

 

[pteracuda]

I understand that... but I'm telling you it hasn't happened in the past 7 years until the past 2 months, in the way you tell me has been like that forever.......... do you not understand? Is everyone still drunk and unable to think from New Years? Like really guys, read. I get all you guys have said, what I don't get is the same stuff I keep repeating, why it hasn't happened in 7 years until the last 2 months.

 

[pteracuda]

If all this stuff is really really normal like all of you say, then why can none of you answer my question and give me a normal answer as to why in 7 years none of this happened until the last 2 months.

 

[capybara]

We understand you. But spammers activity is not steady, its changing. Like there are activities against spammers. So they constantly move around, change their servers etc. There are uptimes and downtimes for them. There can be less and there can be more. Its like weather. Guess you had been lucky for these years...and then it was over. Thats the story.

 

[Sutruk]

I understand that... but I'm telling you it hasn't happened in the past 7 years until the past 2 months, in the way you tell me has been like that forever.......... do you not understand? Is everyone still drunk and unable to think from New Years? Like really guys, read. I get all you guys have said, what I don't get is the same stuff I keep repeating, why it hasn't happened in 7 years until the last 2 months.

It looks that in the past 7 years, either you have been the most lucky domainer of the world, or for any reason Namesilo was exceptionally dealing very well blocking the spam emails for you. The problem with this kind of antispam, is that maybe they can block also a legit email to your private email address.
So I would prefer to get the spam emails, in order to not lose any legit inquiry.

 

[carob]

Clearly those CEOs you contacted needed extra cash for xmas. So they sold your details to spammers.

 

[pteracuda]

so again, there is no real normal explanation here... Yes I get your explanations and they are all valid, but not once has anyone said that this is normal, but I get normal script answers.

Can anyone else give an example of how it is normal for 7 years of no spam emails and then all the sudden you get spam email and calls?

Me being lucky is not a valid response. I would like answers that are legitimate and require thought please.

 

[pteracuda]

Carob that is an accepted response

 

[darb]

It would seem that you are over the top and they don't want to deal with you as a customer anymore.

I am happy with NS and will continue to use them as my primary registrar.

You can always take your business elsewhere when you are not happy.

I understand that... but I'm telling you it hasn't happened in the past 7 years until the past 2 months, in the way you tell me has been like that forever.......... do you not understand? Is everyone still drunk and unable to think from New Years? Like really guys, read. I get all you guys have said, what I don't get is the same stuff I keep repeating, why it hasn't happened in 7 years until the last 2 months.

 

[Sutruk]

so again, there is no real normal explanation here... Yes I get your explanations and they are all valid, but not once has anyone said that this is normal, but I get normal script answers.

Can anyone else give an example of how it is normal for 7 years of no spam emails and then all the sudden you get spam email and calls?

Me being lucky is not a valid response. I would like answers that are legitimate and require thought please.

Either, Namesilo was using an antispam before your Christmas, or you haven't resistered a single new domain name in the past 7 years.
There you have your response.

 

[pteracuda]

Thanks for those who gave actual helpful answers, but obviously domaining is for jackasses.

 

[creataweb]

I agree it's annoying with the spam and scam calls. I have spam emails daily for domains I haven't owned in years. I send these to SpamCop and try to deal with it like that for now. I have noticed a slight down-tick in spam emails once using SpamCop on a regular basis. This seems to help kill the smaller accounts from spamming successfully again from that block.

As for calls, I have a phone # separately for domaining purposes (again, receiving calls from names I owned years ago.) The phone is pretty much turned off except 1 or 2 hours a month and I have it so that no one can leave voicemails, so when they robocall or call from the "call center" they won't be getting through and are just wasting time and resources trying.

Also will tag @namesilo here in case they want to check in.

 

[pteracuda]

I am contacting them on support email now and still I just get answers that do not answer my direct problem.

This is 2020 and I'm getting 2008 support it seems like.

 

[pteracuda]

Apparently telling Namesilo over and over and over again that they still have no answered my question does absolutely no good as I still just keep getting the same bashing emails how I've already been told something, but they ignore the fact that they gave me an answer, but it was the wrong answer.

 

[Bob Hawkes]

it hasn't happened in the past 7 years until the past 2 months

I think you are possibly seeing a correlation and assuming a causation. I agree that messages through the blind email happens much more often than it did two years ago, and it comes in spurts. I have not been around 7 years, but suspect when it was easier to get contact other ways it was not used much.

I can tell you I have a few dozen names at NameSilo and very rarely get them, and have not seen any change recently. I get proportionately more at another registrar.

But I think it is just a matter of what domain names you have different places, and the statistics of small numbers (well mine are small, not sure how large a portfolio you have).

Bob

 

[MapleDots]

My spam went down exponentially for the domains I switched to godaddy.
I have not figured out why but there is noticeably less spam from that end because I don't pay for privacy.

Not sure but maybe namesilo has to do what godaddy does with whois because something seems to be working there.

 

[pteracuda]

My whole problem is that I moved all my domains to Namesilo to avoid spam like this as I was getting spammed at other registrars, and they don't even seem to care it's going on just recently coming into the year 2020 .... they're just like, well here's why it's possible but I need to know why it's probable. This is 2020 not 2008, a 2008 answer from them isn't doing anything for me as I already know these details.