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RJ

Domain BuyerTop Member
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Thread is for reviews of NameCheap
 
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The views expressed on this page by users and staff are their own, not those of NamePros.
AfternicAfternic
NameCheap's Simply the BEST

If NameCheap was a girl, I'd bang her in an instant.

They have everything I could have ever wanted. Speed, affordiability, and reliability...plus all the features you could ever want!

I <3 NameCheap!!!
 
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Scam artists...

Note: In the following review I use ~x dbe meaning estimated # of days before expiration. Sorry if there is an easier standard to use.

~15 dbe of one of my domains I asked 1and1 to transfer it to their service from namecheap.com. ~12 dbe I received an email from 1and1 saying I needed to contact [email protected] to have them move the domain. I immediately forwarded that email to [email protected] asking for their assistance. The response I received (~10 dbe) stated that I need to log into their website and make the change through the site instead of having a person (who I'm sure could have moved it) move this domain for me. ~7 dbe I logged into the website to follow the instructions and am told that because it's within 7 days I must pay namecheap to renew it and it cannot be transferred to another company. The person I emailed, as I was instructed to, never told me that this must be completed in the next couple of days. This is a very unprofessional way of forcing end users to pay for the small print.
 
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Review

High Integrity. Service above and beyond the call of duty.
The best customer service of the 20+ registrars I have used.
Personal email responses relating directly to the questions asked.
Personal attention given to problem transfers. Highest reccommendation!
 
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alockrem said:
Note: In the following review I use ~x dbe meaning estimated # of days before expiration. Sorry if there is an easier standard to use.

~15 dbe of one of my domains I asked 1and1 to transfer it to their service from namecheap.com. ~12 dbe I received an email from 1and1 saying I needed to contact [email protected] to have them move the domain. I immediately forwarded that email to [email protected] asking for their assistance. The response I received (~10 dbe) stated that I need to log into their website and make the change through the site instead of having a person (who I'm sure could have moved it) move this domain for me. ~7 dbe I logged into the website to follow the instructions and am told that because it's within 7 days I must pay namecheap to renew it and it cannot be transferred to another company. The person I emailed, as I was instructed to, never told me that this must be completed in the next couple of days. This is a very unprofessional way of forcing end users to pay for the small print.


We just wanted to clear up this issue:

When alockrem first emailed us, he was very vague in his email stating simply that he was trying to transfer the domain. Our customer support rep assumed he was trying to transfer to us and emailed him instructions on how to do so. He then proceeded to attempt to enter the domain into our transfer system and hence the above confusion.

Our sytem won't allow domains that are 7 days from expiration to be entered into the transfer query so he was instructed to actually renew with his current registrar, which we assumed to be someone else. No one here was trying to "scam" him out of anything as is claimed. We've already explained the correct procedure to transfer the domain away.
 
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Great Service!

Totally awesome! Everything works just like any company should. Thanks Richard Kirkendall !!
 
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The best registrar!

Namecheap is my favorite Registrar. I have only ever encountered one problem, when I tried to transfer a name from another registrar to them. It worked out in the end, but it took a couple of tries. It is great that they have a presence here on Namepros, too...
 
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I really, really like them

Never had any problems with namecheap. So I give them 10/10. Oh, never needed customer service, can´t judge it though.

Recommend them anytime.
 
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My third favorite.

My third favorite.
 
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The Best Registrar!

I think NameCheap is one of the best companies ever! Their website is so great and I've never had one problem with them. They should register more tld's though. They could get a little cheaper too (.info is a good price though.)
Good job NameCheap, hopefully you have more success.
 
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Excellent Interface

They have an excellent interface. Very easy to use and instant transfers are great if you want to sell a domain.
 
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Review

really good for paid domains but a downfall is that im from the uk
 
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Name Cheaps gets a thumbs up from me! IMO, Name Cheap offers one of the best interfaces and the smoothest transfers.
 
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total crap

I am not a person ever to rant and 99.9% in my life I let things go. I find namecheap one of the biggest disapointments in my online life.

I bought a name from a customer of namecheap, they create an account for me and push the name to my new account. The name was over 60 days old so I start a transfer from my godaddy account. It failed the first time so I contacted namecheap, a guy jerry gets back to me within 12 hours and says the lock is removed try again. Again it fails, I contact them, there is jerry again and says there is no reason it would fail. I now amd getting pissed, I call godaddy who days the lock is still on the name. I contacted namecheap several times, each time the same guy responds with a vague and useless answer. It is clear they have limited staff since the chances of getting the same guy each and every time leads me to think it is a one man show. I could not find a number anywhere on their site.

It took many cups of coffee and pulling my hair until the name went to my godaddy account. I would never recommend them and will never purchase a name from their service.
 
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Review

Prices are generally good and the interface is really easy, perhaps a bit too simplistic but I rated them well.
 
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Perfect Man!

Well, this is one of the best around!
 
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Review

Very easy to use, and these are my figures.
 
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Review

Love the range of tlds that you can reg, and the ability to credit your account via PayPal, but I only use it for .us registration, I buy all my others for 7.99 at dynadot
 
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Best registrar ever!

this is the best site for buying domains ive ever seen! i always buy from them and there awsome!
 
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Review

Very cheap and great place.
 
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Review

Live Register is what make me stick with Namecheap.
 
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