I bought DomainNames.com from NetworkSolutions, but they took it back.

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Hi, guys

I'm the buyer of DomainNames.com, I did the search via NetworkSolutions.com on 12.Feb, and found it's in their premium domain name lists with a very bargin price $2,577 (yes, it's a big bargain but a deal is a deal). Then I ordered it and paid via credit card.

This domain name is under control of New Ventures Services Corp and everyone knows it is NetworkSolutions/Web.com's warehousing company. All their domain names will be listed as premium domain names for sale on NetworkSolutions.com.

Once I made my order, Netsol sent me a order confirmation email. After 3 days, Networksolutions pushed the domain name into my Netsol account with a confirmation email to notify that my order has been completed, and I have the full control on it. I changed the DNS to my own hosting account.

But NetSol has removed it from my account today without any notifications nor explaination.

I will update further later.
 
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@talking.domains ... we will "initiate the transfer" of the domain name into your NetSol account.
You will be notified (by email) upon successful completion of the order.

I have been in this "uncertainty" situation.
 
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@Loxline you are talking about auth code and transfer, but he got confirmation email and full control of the domain name. What's uncertain?
 
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@jberryhill ok... so besides some snarky comments, we're not much more enlightened on the issue from your comments..

Do I owe you something?

As noted above, this is a commercial transaction contracted in Florida (as I'm pretty sure that all of Web.com's contracts specify Florida these days), and I didn't bone up on any and all possible Florida consumer statutes and case law today as I took a coffee break between actual work, and thought "hmmm... I have a few minutes to kill before getting back to work, so maybe I'll see if there are any entertaining threads at Namepros". I didn't realize at that moment it was my duty to enlighten you.

One practical step here, short of dropping a $20k retainer on a Florida business lawyer as a retainer to file a lawsuit over a $2500 contract dispute, is that the name was registered to the registrant who had agreed to the transfer, and then transferred away from that person without their agreement. One could submit a compliance complaint to ICANN about that domain transfer and that will at least focus attention on whatever happened at the appropriate level of Web.com. ICANN doesn't report back to the complainant on those sorts of complaints, but at least between ICANN and the registrar, there will be someone at Web.com who will have to provide an explanation that would be discoverable in litigation later on.

There is no shortage of uninformed opinions on this thread. This contractual dispute is governed by (a) whatever the terms of the contract may have been (and there are some different opinions on that), and (b) whatever Florida state laws might be relevant to this sort of dispute. Absent someone dropping in with expertise on whatever Florida state laws might be relevant then I'm perfectly comfortable saying that I haven't the first clue how this might be resolved under them. Could I find out? Sure, if I spent the rest of the afternoon doing some research.

how is past behaviour irrelevant... it's used to discredit witnesses, it's used to create a pattern.... why are you pretending everything is black and white.

stop comparing apples and oranges

I'm not "pretending" anything, but you have certainly put some apples in your orange basket.

The question here is whether Netsol must honor that price, or whether either the doctrine of unilateral mistake (and their contract terms addressing mistakes, if any) applies. Another question is whether there might be a relevant statute which applies.

Attacking witness credibility, or establishing an m.o. in a criminal case have nothing to do with what is or is not relevant evidence of anything in a contract dispute. In fact, the two things you mentioned are explicit exceptions to the general inadmissibility of character or pattern evidence (under the federal rule linked below, and under similar state rules)

https://www.law.cornell.edu/rules/fre/rule_404

Rule 404. Character Evidence; Crimes or Other Acts

(a) Character Evidence.


(1) Prohibited Uses. Evidence of a person’s character or character trait is not admissible to prove that on a particular occasion the person acted in accordance with the character or trait.


(2) Exceptions for a Defendant or Victim in a Criminal Case. The following exceptions apply in a criminal case:


(A) a defendant may offer evidence of the defendant’s pertinent trait, and if the evidence is admitted, the prosecutor may offer evidence to rebut it;


(B) subject to the limitations in Rule 412, a defendant may offer evidence of an alleged victim’s pertinent trait, and if the evidence is admitted, the prosecutor may:


(i) offer evidence to rebut it; and


(ii) offer evidence of the defendant’s same trait; and


(C) in a homicide case, the prosecutor may offer evidence of the alleged victim’s trait of peacefulness to rebut evidence that the victim was the first aggressor.


(3) Exceptions for a Witness. Evidence of a witness’s character may be admitted under Rules 607, 608, and 609.


The two things you mentioned are "exceptions", which you can tell by the clever use of the word "exceptions" in the rule.

There is no judge in the world who is going to be looking at a contract dispute where there is (a) a buyer, (b) a seller, and (c) a contract, and say, "Okay, let's dig into whether one of them is a slimy no good cheater with a history of this sort of thing."
 
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Its clearly a SCAM!! period... NetSol (n)(n)(n)
Scammers 3.gif
 
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Even tho I think the situation sucks, I like seeing people get good deals, after what somebody posted:

"In addition, you acknowledge and agree that we reserve the right to reject or cancel your Premium Domain Name registration for any reason including, but not limited to, any pricing errors. In the event your Premium Domain Name registration is rejected or cancelled, for any reason, we will refund in full the amount of the purchase price for the Premium Domain Name as your sole remedy hereunder."

Seems like they covered themselves with that one.
 
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In other words they can do anything they want and they openly show that our domains are not safe with them... thanks
 
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In other words they can do anything they want and they openly show that our domains are not safe with them... thanks

It does seem like something that could be abused, like free reign. Some term might get hot, in the news, somebody buys it at their intended price, legit sale. They take it back, can always chalk it up to a pricing error. Your only option as a buyer would be what? Take them to court. Then is it worth the time and money involved on something you might still lose in the end.
 
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Exactly, this is NOT the first Scam Scandal for network solutions here... They remove domains from clients accounts, you cant remove the auto renovation status with them etc etc... What a stupid way to Ruin their company reputation Worldwide! lol
 
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There is no shortage of uninformed opinions on this thread.

Hey, um, you know I can hear(read) you right... :xf.grin:

There is no judge in the world who is going to be looking at a contract dispute where there is (a) a buyer, (b) a seller, and (c) a contract, and say, "Okay, let's dig into whether one of them is a slimy no good cheater with a history of this sort of thing."

Damn, I guess my Judge Judy Sckool of Laww Degree is know good. Good think I also have a tRump University Degree I mean Certificate I mean piece of paper...
 
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Every decent domainer will honor the deal even before transfer happens. But they, like "reputable registrar company" can break the deal after it's already over. And they have this stuff in TOS?! I mean, is that even legal in USA :) It looks like damaging contract to me...
 
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Netsol has good lawyers that are ready to serve them 24/7 - no doubts. Due to this reason alone, I do not think it is possible to win the domain in Florida court.

Another part of the story is who New Venture Services are, how are they connected with NetSol and why and how did they become an owner / seller of the domain in question. We the domainers know that they ARE NetSol. It is also likely that it is not in NetSol's best interest to have this fact be disclosed or even discussed in a court. Which is why they may well decide to honour the sale should a legal process be started, just to have it terminated.
 
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Can't believe they are doing this! I truly hope you can get the domain back
 
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Even tho I think the situation sucks, I like seeing people get good deals, after what somebody posted:

"In addition, you acknowledge and agree that we reserve the right to reject or cancel your Premium Domain Name registration for any reason including, but not limited to, any pricing errors. In the event your Premium Domain Name registration is rejected or cancelled, for any reason, we will refund in full the amount of the purchase price for the Premium Domain Name as your sole remedy hereunder."

Seems like they covered themselves with that one.
What is a “pricing error”? Here’s what I would ask in court... has there ever been a premium purchased domain where NS found that they overcharged the buyer, and subsequently issued a refund for the difference?

I guarantee the answer to that question is NEVER! Yet somehow it’s acceptable for the registrar to hide behind a one sided TOS agreement upon experiencing sellers remorse?

The facts are obvious here. Someone priced the domain, accepted and approved payment, and pushed the domain into the customers control. That doesn’t all happen by accident.
 
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What is a “pricing error”? Here’s what I would ask in court... has there ever been a premium purchased domain where NS found that they overcharged the buyer, and subsequently issued a refund for the difference?

I guarantee the answer to that question is NEVER! Yet somehow it’s acceptable for the registrar to hide behind a one sided TOS agreement upon experiencing sellers remorse?

The facts are obvious here. Someone priced the domain, accepted and approved payment, and pushed the domain into the customers control. That doesn’t all happen by accident.

Yep. Pricing error can be anything they want it to be, it's a way to cover themselves. A TOS is still a TOS, and of course it will be sided to themselves, they (their lawyers) wrote it. And they could make a case for error, simply off the posts in this thread or from other domainers or even the buyer. We all know it's worth more than $2,577, just by looking at comparables.

I would like to see the sale honored, if it was a mistake, it was their mistake, they should eat it. But again, that TOS. Seems like court is the only avenue at this point.
 
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Believe me that if every customer with similar cases would file criminal charges that sooner or later this kind of business would come to an end.
In addition, you acknowledge and agree that we reserve the right to reject or cancel your Premium Domain Name registration for any reason including, but not limited to, any pricing errors. In the event your Premium Domain Name registration is rejected or cancelled, for any reason, we will refund in full the amount of the purchase price for the Premium Domain Name as your sole remedy hereunder.

The best the OP can hope for is getting his money returned.
 
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That is very shameful.

Is there nothing the domainers can do for this guy?
Not use them. But, their terms clearly state:

In addition, you acknowledge and agree that we reserve the right to reject or cancel your Premium Domain Name registration for any reason including, but not limited to, any pricing errors. In the event your Premium Domain Name registration is rejected or cancelled, for any reason, we will refund in full the amount of the purchase price for the Premium Domain Name as your sole remedy hereunder.
 
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In addition, you acknowledge and agree that we reserve the right to reject or cancel your Premium Domain Name registration for any reason including, but not limited to, any pricing errors. In the event your Premium Domain Name registration is rejected or cancelled, for any reason, we will refund in full the amount of the purchase price for the Premium Domain Name as your sole remedy hereunder.

The best the OP can hope for is getting his money returned.
Nope -that's absolutely not true. The liability goes far over this $2,600 USD.
OP can refuse the reimbursement and the court decides the actually settlement value!
 
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Can we hit them with class action lawsuit for violating every icann rule possible??? I think most of us are very tired of their unethical-criminal behavior.
Will you foot the bill ? :xf.wink: And in fact, what is happening is largely beyond the scope of Icann't.

NetWorstSolutions® don't care, since they have the names that people (including domainers) want and that are not available from any other parties. In this industry it's more often about making money than doing the right thing.

This is an outfit that has failed to reinvent itself. They are absolutely nothing special, relatively high prices, bad UI, poor service. They have a toll-free number, but I would rather not have to call in the first place.
They have been consistently losing market share and the number of names under management is stagnating.
What is left is the legacy (corporate) clients who can't be bothered to transfer out, and selling off the 'abandoned' inventory of those same legacy clients :xf.rolleyes:
 
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Yep. Pricing error can be anything they want it to be, it's a way to cover themselves. A TOS is still a TOS, and of course it will be sided to themselves, they (their lawyers) wrote it. And they could make a case for error, simply off the posts in this thread or from other domainers or even the buyer. We all know it's worth more than $2,577, just by looking at comparables.

I would like to see the sale honored, if it was a mistake, it was their mistake, they should eat it. But again, that TOS. Seems like court is the only avenue at this point.
I also wonder how long they have to cancel a purchase. Could they come back 6 months down the road and take back sold domains because the TOS says they have the right?

They gave up control of the domain, willfully in this case. End of story imo.
 
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