IT.COM

I bought DomainNames.com from NetworkSolutions, but they took it back.

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Hi, guys

I'm the buyer of DomainNames.com, I did the search via NetworkSolutions.com on 12.Feb, and found it's in their premium domain name lists with a very bargin price $2,577 (yes, it's a big bargain but a deal is a deal). Then I ordered it and paid via credit card.

This domain name is under control of New Ventures Services Corp and everyone knows it is NetworkSolutions/Web.com's warehousing company. All their domain names will be listed as premium domain names for sale on NetworkSolutions.com.

Once I made my order, Netsol sent me a order confirmation email. After 3 days, Networksolutions pushed the domain name into my Netsol account with a confirmation email to notify that my order has been completed, and I have the full control on it. I changed the DNS to my own hosting account.

But NetSol has removed it from my account today without any notifications nor explaination.

I will update further later.
 
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The views expressed on this page by users and staff are their own, not those of NamePros.
NetworkSoultions is spamming me to death even though I emailed them not to email me. I have no domains with them. I get daily spam emails from them. They offering for domain to be added to google. Basically selling air in their spam emails. Its a criminal offense to spam with intention to scam
 
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I absolutely love when John makes us put our thinking caps on! ;)
This case has nothing to do with moral principles. It's a business case where the superior party is trying to take advantage over the weaker party. People served jail for much less than $2,600 USD. Of course that nothing is only black and white but this valids for both parties.
In court you never know the outcome - it's similar to sailing on the open sea - you're in god hands!
 
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Sue them!!!!
 
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Sue them!!!!
 
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God Bless America and its Legal System. Sue them!
 
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Here is an idea for you. Lets start a fund raiser for your lawyer. We will all chip in to sue these characters.
Start it right now, while its hot.
 
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Naw.... if we are talking about morality instead of law, then anybody's opinion is as good as anyone else's.

I do not profess to be a moral authority, lol.



Correct, and since I primarily practice intellectual property law, then whether there is or is not some applicable principle of Florida consumer law is not something I'd know off the top of my head. Yep, it is a company in the business of selling something (whether domain name registration contracts are "products" is a rabbit hole for another day), and, yes, they are responsible for pricing them. They do seem to state that it is also a business in which pricing errors can occur, and they take that into account by saying so.



Okay, but if we are discussing some "moral" principle here, then the principle is something along the lines of "treat other people the way they would treat you if the shoe were on the other foot". That's a workable moral system which conveniently excuses the subscriber from having any moral principles of their own, but simply adopting the moral principles of whomever they are dealing with. More or less the "eye for an eye" thing, rather than the "turn the other cheek" thing.

Again, the law is frequently radically different from what anyone thinks of as "right" or "moral".
Admittedly - you are much more of an authority on law than I will ever be. So I would never attempt to argue that with you.

Morals as you say are individual to each person so it is hard to argue morals on any subject.

All I am saying is that this isn't necessarily a case of the OP trying to take advantage of someone. From their point of view they saw a great deal on a domain that was priced at a "trustworthy" market where they had some right to feel comfortable that the domain was going to be delivered to him. Then after purchase it was actually delivered to his possession. After that it was reclaimed by the seller because they have root access to the registrar since they are one in the same.

But I feel us getting back to the legal area - so I can understand that it is hard to say that I believe the domain should be delivered back to the buyer on Moral principles. But - that is what I find myself believing (without intentional malice against NetSol)
 
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@jberryhill ok... so besides some snarky comments, we're not much more enlightened on the issue from your comments..
 
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@hookbox

Thanks for the suggestions. Could you check my 1st thread on page 5, I did checked the TOS that I should acknowlege by clicking the payment submission button, but in that TOS, there is no content about pricing error terms.

Crysis’s TOS is another version he found via google search (hosted on netsol”, but it’s not the one combined with my buy activity.
 
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This scenario really highlights the bad wild west side of domaining and the urgent need for a decentralised solution with blockchain tech to finally provide an open, honest platform we can all trust and use.
 
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This case has nothing to do with moral principles.

It's a discussion board. I was intrigued by the mention of morals.

Yes, you are correct, no "case" has anything to do with morals.

But, getting back to some of the more "legal" commentary:

You should point out in court all their unethical, illegal behavior. It will help you win the case.

Um, no. If you have a contract dispute with someone, then how they did or did not behave in other transactions is completely irrelevant. If some imprisoned serial killer sends you money to subscribe to your magazine while he is in jail, and you don't send him the magazine, then arguing "but he killed a bunch of people" isn't going to work for you.
 
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how is past behaviour irrelevant... it's used to discredit witnesses, it's used to create a pattern.... why are you pretending everything is black and white.

stop comparing apples and oranges
 
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One popular notion of morality is to treat other people the way you would want to be treated. The footnote to that is "unless they have it coming to them" or "unless they did some other bad thing to someone else".

This is related to the 1 way / 2 way street notion. If NWS treats their customers in a certain fashion, then they should not be surprised if the customers wish to behave in kind...innocent until proven guilty...and NWS seems pretty guilty...

And then there is 2 wrongs don't make a right and stay the high ground / don't go down to their level ..
 
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@Loxline
After 3 days, Networksolutions pushed the domain name into my Netsol account with a confirmation email to notify that my order has been completed, and I have the full control on it. I changed the DNS to my own hosting account.
 
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@talking.domains ... we will "initiate the transfer" of the domain name into your NetSol account.
You will be notified (by email) upon successful completion of the order.

I have been in this "uncertainty" situation.
 
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@Loxline you are talking about auth code and transfer, but he got confirmation email and full control of the domain name. What's uncertain?
 
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@jberryhill ok... so besides some snarky comments, we're not much more enlightened on the issue from your comments..

Do I owe you something?

As noted above, this is a commercial transaction contracted in Florida (as I'm pretty sure that all of Web.com's contracts specify Florida these days), and I didn't bone up on any and all possible Florida consumer statutes and case law today as I took a coffee break between actual work, and thought "hmmm... I have a few minutes to kill before getting back to work, so maybe I'll see if there are any entertaining threads at Namepros". I didn't realize at that moment it was my duty to enlighten you.

One practical step here, short of dropping a $20k retainer on a Florida business lawyer as a retainer to file a lawsuit over a $2500 contract dispute, is that the name was registered to the registrant who had agreed to the transfer, and then transferred away from that person without their agreement. One could submit a compliance complaint to ICANN about that domain transfer and that will at least focus attention on whatever happened at the appropriate level of Web.com. ICANN doesn't report back to the complainant on those sorts of complaints, but at least between ICANN and the registrar, there will be someone at Web.com who will have to provide an explanation that would be discoverable in litigation later on.

There is no shortage of uninformed opinions on this thread. This contractual dispute is governed by (a) whatever the terms of the contract may have been (and there are some different opinions on that), and (b) whatever Florida state laws might be relevant to this sort of dispute. Absent someone dropping in with expertise on whatever Florida state laws might be relevant then I'm perfectly comfortable saying that I haven't the first clue how this might be resolved under them. Could I find out? Sure, if I spent the rest of the afternoon doing some research.

how is past behaviour irrelevant... it's used to discredit witnesses, it's used to create a pattern.... why are you pretending everything is black and white.

stop comparing apples and oranges

I'm not "pretending" anything, but you have certainly put some apples in your orange basket.

The question here is whether Netsol must honor that price, or whether either the doctrine of unilateral mistake (and their contract terms addressing mistakes, if any) applies. Another question is whether there might be a relevant statute which applies.

Attacking witness credibility, or establishing an m.o. in a criminal case have nothing to do with what is or is not relevant evidence of anything in a contract dispute. In fact, the two things you mentioned are explicit exceptions to the general inadmissibility of character or pattern evidence (under the federal rule linked below, and under similar state rules)

https://www.law.cornell.edu/rules/fre/rule_404

Rule 404. Character Evidence; Crimes or Other Acts

(a) Character Evidence.


(1) Prohibited Uses. Evidence of a person’s character or character trait is not admissible to prove that on a particular occasion the person acted in accordance with the character or trait.


(2) Exceptions for a Defendant or Victim in a Criminal Case. The following exceptions apply in a criminal case:


(A) a defendant may offer evidence of the defendant’s pertinent trait, and if the evidence is admitted, the prosecutor may offer evidence to rebut it;


(B) subject to the limitations in Rule 412, a defendant may offer evidence of an alleged victim’s pertinent trait, and if the evidence is admitted, the prosecutor may:


(i) offer evidence to rebut it; and


(ii) offer evidence of the defendant’s same trait; and


(C) in a homicide case, the prosecutor may offer evidence of the alleged victim’s trait of peacefulness to rebut evidence that the victim was the first aggressor.


(3) Exceptions for a Witness. Evidence of a witness’s character may be admitted under Rules 607, 608, and 609.


The two things you mentioned are "exceptions", which you can tell by the clever use of the word "exceptions" in the rule.

There is no judge in the world who is going to be looking at a contract dispute where there is (a) a buyer, (b) a seller, and (c) a contract, and say, "Okay, let's dig into whether one of them is a slimy no good cheater with a history of this sort of thing."
 
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Its clearly a SCAM!! period... NetSol (n)(n)(n)
Scammers 3.gif
 
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Even tho I think the situation sucks, I like seeing people get good deals, after what somebody posted:

"In addition, you acknowledge and agree that we reserve the right to reject or cancel your Premium Domain Name registration for any reason including, but not limited to, any pricing errors. In the event your Premium Domain Name registration is rejected or cancelled, for any reason, we will refund in full the amount of the purchase price for the Premium Domain Name as your sole remedy hereunder."

Seems like they covered themselves with that one.
 
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In other words they can do anything they want and they openly show that our domains are not safe with them... thanks
 
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In other words they can do anything they want and they openly show that our domains are not safe with them... thanks

It does seem like something that could be abused, like free reign. Some term might get hot, in the news, somebody buys it at their intended price, legit sale. They take it back, can always chalk it up to a pricing error. Your only option as a buyer would be what? Take them to court. Then is it worth the time and money involved on something you might still lose in the end.
 
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Exactly, this is NOT the first Scam Scandal for network solutions here... They remove domains from clients accounts, you cant remove the auto renovation status with them etc etc... What a stupid way to Ruin their company reputation Worldwide! lol
 
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There is no shortage of uninformed opinions on this thread.

Hey, um, you know I can hear(read) you right... :xf.grin:

There is no judge in the world who is going to be looking at a contract dispute where there is (a) a buyer, (b) a seller, and (c) a contract, and say, "Okay, let's dig into whether one of them is a slimy no good cheater with a history of this sort of thing."

Damn, I guess my Judge Judy Sckool of Laww Degree is know good. Good think I also have a tRump University Degree I mean Certificate I mean piece of paper...
 
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