question HELP! Registrar demanding "proof" of transfer of ownership?

[DanSanchez]

Sold a domain to a client in Sweden, he insisted on transferring the domain to Loopia.com and now they are requiring written proof or documentation that I also transferred ownership to the buyer...? The current whois record is a copy of the old record prior to transfer, so it does NOT reflect accurately with the new owner's information.

The buyer is now requesting the following information...
__________________
I need a document from you with the following information:
- Current owner: You (be as clear as possible, name, company, address etc).
- New owner: J************
- Domain name: ******.com
- That ownership of this domain should be transferred to new owner.
- Date (which would be yesterday, I guess).

This document needs to be signed by you and sent by email to me.
__________________

When have you EVER had an incoming registrar request this sort of thing? They claim it is necessary because the name was under privacy, but it was in fact removed prior to transfer.

The domain came from Namebright.com, which has a fast transfer option. I'm totally stumped and I regret selling the name all together.

 

[Nerevar]

I have been asked this once by a French buyer, but after all we found that the document was not really required.

I believe that the source of this problem can be in following literally the instructions that some registrars write. They buyer can easily accept the ownership of the domain himself. But if he does not know how to do it and ask his registrar instead, then the registrar will ask for various paperwork.

 

[DanSanchez]

I have been asked this once by a French buyer, but after all we found that the document was not really required.

I believe that the source of this problem can be in following literally the instructions that some registrars write. They buyer can easily accept the ownership of the domain himself. But if he does not know how to do it and ask his registrar instead, then the registrar will ask for various paperwork.

I provided a hand written note establishing the buyer as the rightful owner and authorizing transfer of ownership, it seems to have been solved at this point. But it does concern me that some registrars believe it is necessary to give some sort of documentation to prove actual ownership... Here is what they state.
____________________
Please note that transfer of domain name with authorization code does not
change the ownership of the domain name in question; it only serves to
change the registrar of the domain name. It is a widely spread
misunderstanding that transfer also changes ownership.
____________________

How is this possible?

 

[Nerevar]

Well, legally and in theory this might be so - the ownership is established by legal contracts, invoices etc, and not by electronic transfers. But practically, whoever controls the account can change the owner's name and contacts of the domain to be his own.

 

[DanSanchez]

What threw me off was their demand, either provide this "proof" of ownership or the domain WHOIS information will not be changed. As if they had rights to block usage from the buyer! Thanks for your guidance @Nerevar.