Got Perma-Banned from GoDaddy Auctions for NO REASON

[Save Breach]

So, I was bidding on a CVCV.com, then the next morning weirdly enough I got logged out from my Investor App (I often prefer using the Investor app rather). Then a message popped up that I needed membership to participate in auctions each time I tried to log in the app.

Afterwards, it appears my auction account got suspended as auctions page kept giving a redirect to the Auctions help page.

Don't know if that's some insider play to boost only a few big investors to win the auctions (although I suspect so). But now I don't believe in the fairness/legitimacy of GD auctions anymore. As the ban made no sense, also I haven't got a proper reply from their auctions support which is all the more disappointing.

I no longer believe in the fairness of GoDaddy auctions. I repeat.

Their support too is ridiculous, after making one pay for the auction membership, you don't offer proper support -- randomly ban without notices. Then @Joe Styler gave a funny response, that ban is irreversible. This just doesn't make sense. I need a resolution.

Next: my plan is to move my future sales/auctions and all domains to Epik, as I have seen they are a lot more better at providing support (was pleased with @Rob Monster 's fast support turnaround). They also have a much better UI than GD.

 

[Lord Antares]

So you got banned and there was no message attached to the ban? When you tried to find out why, you got no response and Joe Styler just told you to get lost?

 

[Samer]

So you got banned and there was no message attached to the ban? When you tried to find out why, you got no response and Joe Styler just told you to get lost?

FINALLY! Caught up; What it looks like (so far)

@Save Breach can you confirm;
Youve been Banned GD Afternic last 6months;
With no explanation; since forming this thread?

 

[Save Breach]

with no explanation; since forming thread?

Its really obvious if you go through my thread. @Joe Styler gave no reason, followed by Auctions team who gave no reason as well. Joe went on to accuse me of probable shill bidding as against ToS, which I never did.

all i got was some generic response saying we don't want to do business with you

Cheers

 

[Lord Antares]

Its really obvious if you go through my thread. @Joe Styler gave no reason, followed by Auctions team who gave no reason as well. Joe went on to accuse me of probable shill bidding as against ToS, which I never did.

Cheers

OK so he did give you a reason. You may be innocent in this case, but you don't have to lie.

 

[Save Breach]

You may be innocent in this case, but you don't have to lie

he said maybe you were shill bidding but i wasn't. you didn't get the point. whats the real reason then?

is he even aware of the situation? i wasn't given any definite real reason.

but you don't have to lie.

when did I lie? i didn't get the real reason, just his assumption. I am looking for one concrete reason.

Cheers

 

[Lord Antares]

he said maybe you were shill bidding but i wasn't. you didn't get the point. whats the real reason then?

is he even aware of the situation? i wasn't given any definite real reason.

Cheers

The reason is they think you were shill bidding. I don't know how strong their evidence is, but strong enough to ban you, a person who gave them money.

They wouldn't do that lightly. I'm not saying you did it; it might have been a mistake, but they must have some strong suspicions. It would be nice if Joe Styler or someone would lay down their entire reasoning in this case, but I doubt they would be bothered to do that.

 

[alcy]

Bad news is...99% people who say they banned for no reason...there was a reason..


Good news is...the other 1% who were banned for no reason.. all get their accounts back.

Gl

 

[Daniel Owens]

So, I was bidding on a CVCV.com, then the next morning weirdly enough I got logged out from my Investor App (I often prefer using the Investor app rather). Then a message popped up that I needed membership to participate in auctions each time I tried to log in the app.

Afterwards, it appears my auction account got suspended as auctions page kept giving a redirect to the Auctions help page.

Don't know if that's some insider play to boost only a few big investors to win the auctions (although I suspect so). But now I don't believe in the fairness/legitimacy of GD auctions anymore. As the ban made no sense, also I haven't got a proper reply from their auctions support which is all the more disappointing.

I no longer believe in the fairness of GoDaddy auctions. I repeat.

Their support too is ridiculous, after making one pay for the auction membership, you don't offer proper support -- randomly ban without notices. Then @Joe Styler gave a funny response, that ban is irreversible. This just doesn't make sense. I need a resolution.

Next: my plan is to move my future sales/auctions and all domains to Epik, as I have seen they are a lot more better at providing support (was pleased with @Rob Monster 's fast support turnaround). They also have a much better UI than GD.

I don't mean to offend but it's a public company so they can refuse service to anyone, although they most likely had a reason so you should call them and see what they say.
Regards

 

[NickB]

Come on........

They would not of banned him without providing information on the rules he had broken - he should of received an explanation via email - showing us Namepros messages which are not officially from Godaddy mean nothing, hence the blunt reply by Joe......

If you really believe you did nothing wrong email [email protected] asking what you did wrong, once they reply back you can share their answer here......

 

[johnn]

Join the club
DLM
Domainer Live Matter

 

[Joe Styler]

The auctions department will not spell out the exact reason you are banned in many cases. This is because our lawyers have advised us that stating certain things can have negative legal consequences so we opt towards being more generic in our responses. The bottom line is that we can ban anyone for any reason we want as was pointed out earlier in the thread. We do not ban people without a good reason. It makes no sense from a business standpoint to just go around banning people from using the platform. We do ban people when their actions impact other members or the integrity of the marketplace to keep it clean for all the users.
We do a daily check for shill bidding manually as well as continual automated checks. A ban is only put in place upon manual review. This poster was shill bidding. Purposely or not and it is not something we allow and something we specifically call out and define in our terms. On top of this he was scripting the site in a bad way malicious or not (just bad coding) it still has the potential to cause issues for others trying to legitimately use the site. Both of the issues he knows about as he apologized for scripting the site incorrectly, and I previously told him it looked to me like he was shill bidding.
I do not like to publicly confront people and much more often than not choose to say nothing in response to threads like this and have us be thought to be the bad guy rather than point out the facts if it means publicly reproving someone. That is not the intent of this post. I am, after continually ignoring this, only replying to give more color as it continues to be tagged to me.
Bottom line we do not ban people lightly. We will tell you what you did if asked and unfortunately some reasons for banning from the platform are not reversible. Shill bidding and running a script against the site that is using a decent amount of our resources are legitimate concerns that impact both the integrity of the marketplace and the experience of others using it.

 

[Steven McEvoy]

running a script against the site that is using a decent amount of our resources are legitimate concerns that impact both the integrity of the marketplace and the experience of others using it.

What about HugeDomains?

 

[Lord Antares]

The auctions department will not spell out the exact reason you are banned in many cases. This is because our lawyers have advised us that stating certain things can have negative legal consequences so we opt towards being more generic in our responses. The bottom line is that we can ban anyone for any reason we want as was pointed out earlier in the thread. We do not ban people without a good reason. It makes no sense from a business standpoint to just go around banning people from using the platform. We do ban people when their actions impact other members or the integrity of the marketplace to keep it clean for all the users.
We do a daily check for shill bidding manually as well as continual automated checks. A ban is only put in place upon manual review. This poster was shill bidding. Purposely or not and it is not something we allow and something we specifically call out and define in our terms. On top of this he was scripting the site in a bad way malicious or not (just bad coding) it still has the potential to cause issues for others trying to legitimately use the site. Both of the issues he knows about as he apologized for scripting the site incorrectly, and I previously told him it looked to me like he was shill bidding.
I do not like to publicly confront people and much more often than not choose to say nothing in response to threads like this and have us be thought to be the bad guy rather than point out the facts if it means publicly reproving someone. That is not the intent of this post. I am, after continually ignoring this, only replying to give more color as it continues to be tagged to me.
Bottom line we do not ban people lightly. We will tell you what you did if asked and unfortunately some reasons for banning from the platform are not reversible. Shill bidding and running a script against the site that is using a decent amount of our resources are legitimate concerns that impact both the integrity of the marketplace and the experience of others using it.

So it's exactly as I thought.

However, one thing confuses me. You said he was shill bidding, purposely or not. What does that mean? If one is shill bidding without knowledge of doing so, then he is simply bidding, not shill bidding, no? Shill bidding implies deliberate intent.

 

[Joe Styler]

So it's exactly as I thought.

However, one thing confuses me. You said he was shill bidding, purposely or not. What does that mean? If one is shill bidding without knowledge of doing so, then he is simply bidding, not shill bidding, no? Shill bidding implies deliberate intent.

Part of the reason legal doesn't like us to use specific terms that can have legal consequences. I am not a lawyer so I will defer to the terms of service as stated in the original reply and let them define shill bidding. Improper bidding is the term I would normally use but I figured that this would continue to look as if we were not being specific with why this customer was banned. Beyond that I am not going to be more specific in this thread for various reasons, including but not limited to publicly detailing the types of things we actively check for so that bad actors can seek a way around the checks.
Point being I think I provided enough detail around why there is a ban and that it is not lightly decided upon or made without manual intervention and data.

 

[Joe Styler]

What about HugeDomains?

They do not script the site.

 

[Samer]

They do not script the site.

I think he was talking about API access, Joe.

Any way can reform way “Privileged” get it.

you did just took over GD Auctions /afternic rite
i have hope; client in question (HD) owns more, than many Registrars and believe spend secret amt monthly (4 figures?) to API

It’s not right, Joe, for the first time in long time, have hope can change; if you aftermarket now.

Samer

 

[Daniel Owens]

The auctions department will not spell out the exact reason you are banned in many cases. This is because our lawyers have advised us that stating certain things can have negative legal consequences so we opt towards being more generic in our responses. The bottom line is that we can ban anyone for any reason we want as was pointed out earlier in the thread. We do not ban people without a good reason. It makes no sense from a business standpoint to just go around banning people from using the platform. We do ban people when their actions impact other members or the integrity of the marketplace to keep it clean for all the users.
We do a daily check for shill bidding manually as well as continual automated checks. A ban is only put in place upon manual review. This poster was shill bidding. Purposely or not and it is not something we allow and something we specifically call out and define in our terms. On top of this he was scripting the site in a bad way malicious or not (just bad coding) it still has the potential to cause issues for others trying to legitimately use the site. Both of the issues he knows about as he apologized for scripting the site incorrectly, and I previously told him it looked to me like he was shill bidding.
I do not like to publicly confront people and much more often than not choose to say nothing in response to threads like this and have us be thought to be the bad guy rather than point out the facts if it means publicly reproving someone. That is not the intent of this post. I am, after continually ignoring this, only replying to give more color as it continues to be tagged to me.
Bottom line we do not ban people lightly. We will tell you what you did if asked and unfortunately some reasons for banning from the platform are not reversible. Shill bidding and running a script against the site that is using a decent amount of our resources are legitimate concerns that impact both the integrity of the marketplace and the experience of others using it.

I luv you Joe Styler

 

[Samer]

You’re a good man, Styler.
You took over right March; Pandemic Start.
i think they in very capable hands, bias aside.
You keep putting this API issue on backburner
Some things, like push 60 day account lock
are governed by antiquated ICANN rules, fine.
Can u consider expanding API access req’d?

Let me guess “Plans sidelined indefinitely”

 

[Joe Styler]

No it is not sidelined we will make some changes this year. I am in the middle of finalizing the 18 month and 3 year roadmaps now.

 

[johnn]

People keep post shocking news in the title:
- Dynadot stole my name
- Godaddy banned me for no reason.....
At the end the there is always something is wrong with the OP.
Dynadot would not steal your name and Godaddy would not ban you for no reason!!!

Join the club:
RLM

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