GoDaddy

[RJ]

Thread is for reviews of GoDaddy

 

[kanoodledood]

GoDaddy sucks these days

Godaddy hmmm, their 'new' interface is the worst that i have ever seen, and still they keep it in place. They probably received plenty of negative feedback regarding their new interface and they won't admit their mistake, they are acting more and more like a monopolistic corporation. Moreover, Godaddy is trying to charge you all the time for useless features. A good company doesn't trick its users with a complicated shopping process to force the buying of useless features/software. Sounds very dishonest practice to me. Then there are horror stories. When a problem arises, GoDaddy favorite answer is "It's not our problem, you need a court order". Don't count on their help. Also they are veryyyyyy sloowww to issue refunds when they overcharged you. GoDaddy was still user friendly a few years back, now it's a ruthless company trying to make a quick buck at the expensive of its customers.

http://en.wikipedia.org/wiki/GoDaddy
Go Daddy general counsel Christine Jones stated that Go Daddy's terms of service "reserves the right to terminate your access to the services at any time, without notice, for any reason whatsoever."

 

[Domain Classes]

I have not experienced this at all - my refunds are issued the same day I request them. The new control panel is designed for "power users" - and handles hundreds of changes in seconds. I find it easy to use - and very very quick to respond - a great improvement over the old system,.

 

[SleepingGiant]

Don't fall for the marketing & hype. Stay away!

Terrible customer and technical support. They don't have a clue. And what does a race car drive know about domain names??? Don't use if you're trying to snatch up a name that is recently released back to the public either. You'll have to wait at least a day because they pull from cache and the domain name search shows the name as not being available but the name shows as being available (and registerable) on other registrars web sites.

 

[DJ-Sound]

still the best imo

still the best imo, never had any issues

 

[okmedia]

GO away from GODADDY

I have had over a dozen domains with Godaddy for over a year. Then I noticed that I could not login to my account, so I checked whois for one of my domains and it showed a different owner. Someone had hacked my account. I contacted godaddy by phone and he told me to send an email to a certain department. That department took about 24 hours to respond and told me to contact a different department. After I finally made contact I was told to fill out a form, scan it, and email it to that department and they would get my domains back, but I had to open a new account. But you cannot just open a new account, the only way to do that is to BUY a Godaddy product. I was told that I had spyware on my computer and that is how they hacked my account, but there was NO OTHER account of mine that got hacked, only my Godaddy account. A person on the phone told me that they had an entire department dedicated to undoing stolen accounts, yet insisted that Godaddy was not hacked, but my computer!!!! EITHER GODADDY has really BAD security, or they are doing it to get people to buy more product. It actually happened a second time one week later!!! Part of the transfer process I had to engage a lock for 60 days preventing me from transferring my domains to another registrar. As soon as that time is up I AM TRANSFERRING ALL MY DOMAINS!

 

[OptimalNames]

GoDaddy Customer Service Is Clueless and Useless

Terrible customer and technical support. They don't have a clue. And what does a race car drive know about domain names??? Don't use if you're trying to snatch up a name that is recently released back to the public either. You'll have to wait at least a day because they pull from cache and the domain name search shows the name as not being available but the name shows as being available (and registerable) on other registrars web sites.

I agree. Their customer service sucks. Horribly sucks. I cant even begin to tell you how bad it is to request even the most simple of things. Forget it if you have a real big problem - they are clueless is correct!!! :td:

 

[Chris Moore]

Never used them, but I know now to stay clear of them!
Thanks guys!

 

[-LB-]

Godaddy is ok I guess.

Their support is appauling and sometimes the propogation process is long and loborious but the prices are very inviting.

Also it's about time they stepped into the Web 2.0 world.

 

[Alex]

Review

Positives:
- price and coupons (good for beginners who otherwise would pay more)
- the fact that it is the biggest registrar. I use them to flip my domains because everybody knows Godaddy

Negatives:
- their ads (very annoying, with that .name promotion and other offers)
- the push of domains. It is not easy.
- the 60 day rule with transferring out (the main thing why I try to avoid them). They count those 60 days even when you modify domain contact).
- the whole site is not clean, but full with promotions and Bob Parson's blog etc. I like simple registrars, here I feel they don't want to throw offers on me.
- customer support is not that helpful. Answer time is quite good, but basically they are clueless about domaining. And they have automated responses. I feel like they do not even read the emails, just answer them.

 

[rbedell]

Actually I've had some of the best customer support with GoDaddy. Extremely helpful and always happy to give me a good deal if I ask for one. I've dealt with them on the phone about 10 times and would give them an A grade for 9/10 calls. Better than any other registry I've dealt with.

Good prices for domains. You can join their special customer program to get even bigger discounts.

Decent control panel to manage domains and settings.

 

[Posterboy]

Overall very good

The best thing that I like about Godaddy is it's price. The worst thing is the checkout process where they make you wade through pages of ads before you can actually checkout and pay. Guess all the ads must be working for them as some people must buy their extra services, otherwise they wouldn't have so many other services ad pages.

 

[domainitrix]

Good for newbies like me

For someone new to this like me, I find GoDaddy easy to use& not so intimidating. Patient service ( even when I ask many questions) and prices are good.

 

[May]

Run for the hills!

I am a serious player with over 1000 domains and although years ago I felt safe with GoDaddy, I no longer do. I had several valuable domains stolen/hijacked from my account, and pushed into another godaddy account, and godaddy basically wanted to turn away and do nothing, which of course, favored the thief! Their security stinks, their customer service has gone way down hill, and their founder thinks he's the best thing since sliced white bread. If you have any valuable domains at all, rethink before keeping them at this registrar, seriously.

 

[OptimalNames]

I am a serious player with over 1000 domains and although years ago I felt safe with GoDaddy, I no longer do. I had several valuable domains stolen/hijacked from my account, and pushed into another godaddy account, and godaddy basically wanted to turn away and do nothing, which of course, favored the thief! Their security stinks, their customer service has gone way down hill, and their founder thinks he's the best thing since sliced white bread. If you have any valuable domains at all, rethink before keeping them at this registrar, seriously.

Can you prove the domain theft? What exactly happened and what was the outcome? Poor customer service is one thing, and I wont dispute that their customer service stinks, but domain theft??? I have as many names as you have which makes me a very concerned customer as well. Please share with the forum what exactly happened so those who wish to can make a better informed decision of what to do with their domains. Thanks.

 

[LadyHawk]

I use Godaddy and I really like their service as it's the cheapest one that I've found. Their management interface has been improving over the years too.

 

[Keral_Patel]

I have been using it from last 3 years.

Am always excited to register new ones and renew the older ones due to their Coupon codes system.

No glitches at all.

 

[Porte]

Review

Never had an issue with them.

 

[Gult]

Very annoying

Very annoying interface.. I always confuse what to do next.. I've only one domain with them.

 

[Chronos]

Support at Godaddy is one of the worst features of that site. I have many domains registered there as with other registrars, but only Registerfly's debacle let me learn that renewing domains at GoDaddy is not as expensive as I ever thought.

During the past few months I discovered that if you wait until the last week before your renewal is due, you can do it for $6.95 and lower and/or get extra discount on all items in your cart regardless quantity.

 

[bro]

All my names are at godaddy and never had any issue with them,customer support is always good...

so far so good