Moniker

[RJ]

Thread is for reviews of Moniker

 

[jeter4982]

Amazing

The best register available on the web today - in terms of interface, support, and pricing. Enough said...

 

[Merchant]

Review

I have 2 domains at Moniker. And i hate Moniker's CP. Its so confused. Because of this i dont recommend them.

 

[-Ehsan-]

THE TOP best registrar for domaineers but i suggest them to chage their cp design as menioned above by "Merchant"

BEst Registrar for everyone just please change your website design

 

[cursal]

Review

Quality Service All Around.

9 out of 10 times a person picks up the phone when you call.
Escrow, auto-lock, seruity when transfering in our out is high-level, and so many more great features.

Moving all names there as they reach Exp. dates.

Suggestion: would be nice transfer all ext. they sell into a Moniker account. Some ext they only sell, but do not allow transfers in....

 

[domaingorilla]

Great Registrar!

I have most of my domains with Moniker. They have great customer service and competitive pricing. They also offer domain parking and aftermarket sales via MarketPlacePro.

 

[IAmAllanShore]

Great company, great reps, great security.

Very strong service and support. Contact Don Lyons here for better pricing than what is listed above.
-Allan :gl:

 

[duceman]

Review

AAA customer service.

 

[alanchau]

Fantastic Value!

Fantastic value! NamePros members can get special $6.95 pricing. However, the interface and support could be improved.

 

[AzN]

Moniker is BEST!

Moniker is the best I have used out of eNom, Godaddy, NetSol, and many other registrar. Fast and quick updates to registry. Come on...I regsitered IP's to my NameServer and within 3 minutes they were updated at the registry and live to use. Even eNom took 2 days. Interface is a bit dull compared to eNom but is still good as NP gets registration at 6.95 .COM and 5.49 .NET

 

[Datalife]

I would have liked to join Moniker but as I understand, the pricing on the site is $16 for a .com which goes down if you register or transfer in bulk. I'm still vague on their pricing...I emailed them and got a robotic email, just cut and paste directing me to discuss or sign up with them and minus the info/answer I needed.

Fantastic value! NamePros members can get special $6.95 pricing. However, the interface and support could be improved.

I dont quite understand this. How do I actually get a $6.95 price for just a few domains I'd like to transfer to them, or does this price apply only for bulk orders?

 

[jnadel]

One word to describe Moniker...

I have but one word to describe Moniker, "Outstanding".

They've exceeded my expectations and you simply MUST try them. The best registrar and domain asset managment company in the WORLD.

===================================

Don Lyons represents everything that is right in the world of corporation to customer relations.

 

[seabreeze]

Bad. Transaction failed.

I ordered a transfer of domain ***.COM to Moniker. I entered data of my Visa card. Money from the bank account were removed, but Moniker has given out a mistake and a transfer has not passed.

Here is data of my bank transaction.

09.01.2007 12:56
*** USD Balance
Moniker Online Service Pompano Beach US

Support reply:
-There is not a record of any transactions. Please try again.

*** USD were removed from my Visa. There is no transaction.

Support didn't read my mails... It all about transfer, but
Support reply:
- What was the domain you were trying to registrar?

Hm-mmm.
Wrote. Do read my prev message? I did not try to registrar. I did try to transfer ***.COM.

And the final reply.
- Did you put in your EPP code (OF COURSE I DID!)? Do you know that to do a transfer requires an EPP code? This is also know as an Authorization Code. Perhaps, if you did not put it in, the transaction was rejected and your card was debited back, but your bank did not tell you of the credit so they can keep the money for 30 days, until your next billing period.

Good buy Moniker.

 

[gdtechindia]

they are now running a promotion for the .net renewals

 

[Dan]

Great (NamePros) prices.

Best pricing for most gTLD's and the best for .net.
The support can be kind of goofy at times, but overall it's good.
The interface is usable and I don't have any problems with it.

 

[WORDSWORTH]

Review

Excellent NamePros pricing @ $6.95 for most TLD's, no coupons/codes required! Useful domain tasting facility where domains can be canceled within 4 days of registration for a refund less a $1 processing fee (other NP'ers get this for $0.25. I don't know why I'm being charged more).

Interface is by far the best I have used. Domain availability is checked in real time which is vital when securing recently expired names which still show as taken at other registrars.

Customer service is reasonably good (although not as fast as GoDaddy). My only gripe is that the website runs slow quite a lot of the time - a purchase yesterday took almost ten minutes to be processed!

31st March 2007: I am less happy with Moniker. Their website suffers more down-time than any other registrar I have used. When the site is working, the speed of transactions etc. is regularly very slow. To top it all, their bulk 'real-time' domain availability checker has begun to return domains as available that were taken days (or weeks) ago.

23rd May 2007: I have given Moniker a considerable amount of my business and they couldn't even be bothered to respond to an email I sent them to request that NamePros pricing be properly applied to my account. I am still waiting for a response to my two emails... almost TWO MONTHS later :td:

28th Sep 2007: I'm much happier with Moniker. Their telephone support is very efficient. They applied the $0.25 delete fee and $2.00 privacy to my account. Don't waste your time contacting them by email though. Really loving the interface . Website still runs slow quite often. Have had to go elsewhere for domains on occasion because of this.

Matt.

 

[binaryman]

Review

I had heard only good about Moniker so I decided to join them as a customer. They say this on their website:
"What Makes Moniker Different from Other Domain Registrars?
Moniker is committed to providing the highest levels of security and customer service available.

Hmmmmmm I am not convinced somehow. Of course everybody can have a bad day but a few in a row??? Response from Support does not seem to be their strong point as they never responded to any of my 6 e-mails to them over the past few days.

 

[shagmoz]

Horrible support...2 emails and phone call..still no lowered discount rate!!

I am very dissapointed in the customer service. They offer a special pricing for Namepros members. I have sent 2 emails and 1 phone call and they still cannot do it. I would have to send a 3rd email. No thanks, keep your special pricing. If this is my experience with pre-sale I am not intersted in finding out what happens if I have problems. Very scary!!!

 

[enlytend]

Very happy so far

I opened an account with Moniker recently. Afterwards, I sent an email regarding the Namepros discount and had a response (and the discount applied to my account) the following business day.

I'm happy with the prices/features, though often the transaction speed is annoyingly slow. The interface has everything you would want - I found it a little awkward at first but quickly got used to it.

 

[dhscott]

Review

A very competent registrar with excellent customer service and security. Their prices may be slightly higher than others without discounts but I would have to say its worth it. Their interface could do with a little tweaking mind, but that's a minor issue which does not stop me giving a 9 Star Rating overall!

 

[unholy1]

Excellent security and Very good customer service