NameLot

GoDaddy

Located in Domain Registrar Reviews, started by RJ, Apr 19, 2005

Replies:
290
Views:
57,456

  1. OptimalNames

    OptimalNames Account Closed

    Posts:
    263
    Likes Received:
    23
    GoDaddy Customer Service Is Clueless and Useless

    I agree. Their customer service sucks. Horribly sucks. I cant even begin to tell you how bad it is to request even the most simple of things. Forget it if you have a real big problem - they are clueless is correct!!! :td:
     
    The views expressed on this page by users and staff are their own, not those of NamePros.
  2. Chris Moore

    Chris Moore Established Member ★★★★★★★★★★

    Posts:
    45
    Likes Received:
    2
    Never used them, but I know now to stay clear of them!
    Thanks guys!
     
  3. -LB-

    -LB- Established Member ★★★★★★★★★★

    Posts:
    927
    Likes Received:
    23
    Godaddy is ok I guess.

    Their support is appauling and sometimes the propogation process is long and loborious but the prices are very inviting.

    Also it's about time they stepped into the Web 2.0 world.
     
  4. Alex

    Alex Top Member VIP ★★★★★★★★★★

    Posts:
    3,348
    Likes Received:
    164
    Review

    Positives:
    - price and coupons (good for beginners who otherwise would pay more)
    - the fact that it is the biggest registrar. I use them to flip my domains because everybody knows Godaddy

    Negatives:
    - their ads (very annoying, with that .name promotion and other offers)
    - the push of domains. It is not easy.
    - the 60 day rule with transferring out (the main thing why I try to avoid them). They count those 60 days even when you modify domain contact).
    - the whole site is not clean, but full with promotions and Bob Parson's blog etc. I like simple registrars, here I feel they don't want to throw offers on me.
    - customer support is not that helpful. Answer time is quite good, but basically they are clueless about domaining. And they have automated responses. I feel like they do not even read the emails, just answer them.
     
  5. rbedell

    rbedell Established Member ★★★★★★★★★★

    Posts:
    146
    Likes Received:
    12
    Actually I've had some of the best customer support with GoDaddy. Extremely helpful and always happy to give me a good deal if I ask for one. I've dealt with them on the phone about 10 times and would give them an A grade for 9/10 calls. Better than any other registry I've dealt with.

    Good prices for domains. You can join their special customer program to get even bigger discounts.

    Decent control panel to manage domains and settings.
     
  6. Posterboy

    Posterboy Established Member ★★★★★★★★★★

    Posts:
    30
    Likes Received:
    0
    Overall very good

    The best thing that I like about Godaddy is it's price. The worst thing is the checkout process where they make you wade through pages of ads before you can actually checkout and pay. Guess all the ads must be working for them as some people must buy their extra services, otherwise they wouldn't have so many other services ad pages.
     
  7. domainitrix

    domainitrix Established Member ★★★★★★★★★★

    Posts:
    229
    Likes Received:
    11
    Good for newbies like me

    For someone new to this like me, I find GoDaddy easy to use& not so intimidating. Patient service ( even when I ask many questions) and prices are good.
     
  8. May

    May New Member ★★★★★★★★★★

    Posts:
    1
    Likes Received:
    0
    Run for the hills!

    I am a serious player with over 1000 domains and although years ago I felt safe with GoDaddy, I no longer do. I had several valuable domains stolen/hijacked from my account, and pushed into another godaddy account, and godaddy basically wanted to turn away and do nothing, which of course, favored the thief! Their security stinks, their customer service has gone way down hill, and their founder thinks he's the best thing since sliced white bread. If you have any valuable domains at all, rethink before keeping them at this registrar, seriously.
     
  9. OptimalNames

    OptimalNames Account Closed

    Posts:
    263
    Likes Received:
    23
    Can you prove the domain theft? What exactly happened and what was the outcome? Poor customer service is one thing, and I wont dispute that their customer service stinks, but domain theft??? I have as many names as you have which makes me a very concerned customer as well. Please share with the forum what exactly happened so those who wish to can make a better informed decision of what to do with their domains. Thanks.
     
  10. LadyHawk

    LadyHawk New Member ★★★★★★★★★★

    Posts:
    2
    Likes Received:
    0
    I use Godaddy and I really like their service as it's the cheapest one that I've found. Their management interface has been improving over the years too.
     
  11. Keral_Patel

    Keral_Patel I'll do it

    Posts:
    10,183
    Likes Received:
    1,610
    I have been using it from last 3 years.

    Am always excited to register new ones and renew the older ones due to their Coupon codes system.

    No glitches at all. :)
     
  12. Porte

    Porte VIP Member VIP ★★★★★★★★★★

    Posts:
    3,553
    Likes Received:
    149
    Review

    Never had an issue with them.
     
  13. Gult

    Gult Established Member ★★★★★★★★★★

    Posts:
    155
    Likes Received:
    7
    Very annoying

    Very annoying interface.. I always confuse what to do next.. I've only one domain with them.
     
  14. Chronos

    Chronos Established Member ★★★★★★★★★★

    Posts:
    265
    Likes Received:
    4
    Support at Godaddy is one of the worst features of that site. I have many domains registered there as with other registrars, but only Registerfly's debacle let me learn that renewing domains at GoDaddy is not as expensive as I ever thought.

    During the past few months I discovered that if you wait until the last week before your renewal is due, you can do it for $6.95 and lower and/or get extra discount on all items in your cart regardless quantity.
     
  15. bro

    bro Registered Domainer VIP ★★★★★★★★★★

    Posts:
    3,102
    Likes Received:
    1,211
    All my names are at godaddy and never had any issue with them,customer support is always good...

    so far so good
     
  16. alanchau

    alanchau VIP Member VIP ★★★★★★★★★★

    Posts:
    1,246
    Likes Received:
    37
    Pretty Good Registrar!

    GoDaddy is a great registrar offering lots of features (e-mail and URL forwarding, DNS management, etc.) The interface is very annoying. Customer service via e-mail often gives canned speeches which don't address the issue(s), however phone support is much better, but does not offer toll-free. Also, the inability to transfer a domain which has been changed within the last 60 days can be a nuisance.
     
  17. Mobi Cheap

    Mobi Cheap Established Member ★★★★★★★★★★

    Posts:
    1,219
    Likes Received:
    43
    Reliable, Affordable, Controversial

    There are many things at GoDaddy that I don't like, and most are already covered above.

    Sometimes however, I feel we domainers don't recognize how much GoDaddy helps us just by being there.
     
  18. ZuraX

    ZuraX Established Member ★★★★★★★★★★

    Posts:
    2,939
    Likes Received:
    45
    Breaks WHOIS

    They break WHOIS for domains with them. Why should people have to visit their ad infested pages just to get the WHOIS of a domain?
     
  19. andi77077

    andi77077 Account Closed

    Posts:
    15
    Likes Received:
    0
    The Price aint cheap, but still it's a good registrar

    the only thing that makes godaddy a second choice is that the price a bit to high compare to other domain name registar
     
  20. NP02139

    NP02139 Established Member ★★★★★★★★★★

    Posts:
    164
    Likes Received:
    3
    Cluttered interface, canned & robotic support. Cheap

    Cluttered interface makes it hard to manage a domain portfolio, canned & robotic support. Cheap prices though!
     
  21. ingridk

    ingridk Established Member ★★★★★★★★★★

    Posts:
    73
    Likes Received:
    1
    i like their service, but i hate their custumer service..
     
  22. jlw

    jlw Account Closed

    Posts:
    319
    Likes Received:
    23
    Awkward to use

    Can't stand them. Takes forever to do any simple thing; got to page through screenfuls of confusing offers to get any little thing done. Prices are not great. Got to go to them for whois stuff is another pain.
     
  23. stanswx

    stanswx Established Member ★★★★★★★★★★

    Posts:
    17
    Likes Received:
    0
    Good prices, no problems with them

    I've been with GoDaddy for numerous years now and I've had no problems. Make sure you search for the GoDaddy thread on NamePros to find the coupon codes to save a few bucks. :)
     
  24. DreamShare

    DreamShare Account Closed

    Posts:
    14
    Likes Received:
    0
    i was going to register with them but after readying to many bad review about this company i stay away from them so i dont need to make anther mistake like what i did with registerfly... everyone can see nodaddy.com they really have bad review and commants ..
     
  25. Darth_Dub

    Darth_Dub Established Member ★★★★★★★★★★

    Posts:
    13
    Likes Received:
    0
    so far, so good

    I now have five domains with them and i have had no trouble with them what so ever. I highly recommend thier services as a domain registar. Some say the prices are too high ,but you can find coupon codes all over the internet for godaddy. They even some very good deals from time to time. Thier customer service rep even called me once just to make sure i was happy with my purchase. I rate 9/10 and say give them a try. :)
     

Want to reply or ask your own question?

It only takes a minute to sign up – and it's free!
biix
  1. NamePros uses cookies and similar technologies. By using this site, you are agreeing to our privacy policy, terms, and use of cookies.
    Dismiss Notice
Loading...