GoDaddy STEALING domains from people's accounts

[NameOmnia]

So here it is.

Today I have received an email from GD saying that 3 of my numeric domains that I have bough from a NP member were cancelled and removed from my account.
Surprised I checked the whois and it turns out the are repossessed by GD.

I call the ( useless ) support and they tell me that there are problems with the previous owner's account and that if I want the domains back in my account I have to pay for their registration.

WTF?

So GoDaddy refuses to contact the previous owner and gives me 2 options

1) pay for registration
2) contact the previous owner and see what he/she can do...
WHAT????

WARNING : GoDaddy will take away any domain from your account if the previous owner/s are having issues on their accounts. They STEAL domains from the current account no matter what and if you want to have them back you have to pay for registration ( or whatsoever amount they tell you ). THEY DO NOT CARE how long the names have been in your account for and they DO NOT CARE that you have not being the registrar and they DO NOT CARE that you are not the "non paying" account holder.

GODADDY IS A FRAUD, BEWARE! GODADDY ARE THIEVES.

Transfer any domain out as soon as you can.

I would be really really pleased to hear what @Joe Styler has to say about this.
In the meantime shame on you GoDaddy

 

[ZapNano]

What right did you have to question her claim? Smells alright

You all now being sooooo silly!! Big smile!!!

 

[domainerfella]

Whoever commenting here it is not GD's fault should look at who's suffering now for no fault of hers. We as a domainer community should work together to find permanent solutions for things such as these for our own benefit. When you go through similar situation you will be the first one to complain about the registrar.

When a buyer does a chargeback on you, Paypal asks the seller to submit proof for resolution. Don't you think GD is the seller here and it should fight this out? How is it any different in this case?

How do we even buy domains with trust if there is a potential risk such as this?

 

[Axc]

not fair the buyer has to suffer this when paid legitmately
i can understand the frustration

 

[MasterOfMyDomains]

Worries me to think what would have happened if I had bought it from photon, then sold it, then another person owned it.

 

[ZapNano]

Worries me to think what would have happened if I had bought it from photon, then sold it, then another person owned it.

You just recycled the issues!! Maybe... I

 

[mad409]

What right did you have to question her claim? Smells alright

To clarify the whole dang thing doesn't smell right was not directed at anything she did. Why does everyone look for a argument? I'm on her side, GEESH!

Chill.. :D

 

[ZapNano]

To clarify the whole dang thing doesn't smell right was not directed at anything she did. Why does everyone look for a argument? I'm on her side, GEESH!

Chill.. :D

Happy holidays, to all NP members!!

 

[MasterOfMyDomains]

I apologize.

Its Christmas Eve for most everyone here. Lets all have a Happy Holiday

 

[ZapNano]

I apologize.

Its Christmas Eve for most everyone here. Lets all have a Happy Holiday

Yes it is almost Christmas. Marry Chrismass to all. Except the Chinese; they have different Christmas.

 

[mad409]

First of all I'd like to say Apologize for @photonmymind

What happened was a issue with my credit card ( I Don't know because the office is closed right now 5:34 AM here) And GoDaddy put in hold this domains.

Im fixing the problem.

If you or company did a charge back call the number on the back of the card and stop it, that simple.

As for the the OP vs. GD whats up with this? If the domain, or domains were removed from her account this is a whole new ball game. GD should be dealing with you Salai Domains and should have no effect on the OP. The OP did nothing wrong...

She has nothing to do with this situation and GD should leave her alone and keep everything in tact within the account. This is a transfer and not fraud on her behalf.

This is crazy on GD's part as people can charge back for up to a year in some cases.

 

[NameOmnia]

How is it acceptable that a registrar is allowed to remove names from whatsoever account without informing or warning that something is happening? Remember I wasn't the one who did the chargeback, I bought the names from the person who charged back and I have had them in my account for over a month

How is it acceptable that the same registrar steals domain from my account, refuses to deal with the person who did the charge back ( which wasn't me ) and gives me the only options of either paying for what has been charged back by the other person and/or contact him personally to solve the issue???

As for the the OP vs. GD whats up with this? If the domain, or domains were removed from her account this is a whole new ball game. GD should be dealing with you Salai Domains and should have no effect on the OP. The OP did nothing wrong...

She has nothing to do with this situation and GD should leave her alone and keep everything in tact within the account. This is a transfer and not fraud on her behalf.

That is exactly what happened and exactly why I called it a theft.

GD does not want to lose a penny nor take the business risks that every company has to deal with and they simply shove them on some other account owner. Don't they have insurances btw?
When I told them that it is a fraud and an easy way out for them and that if I had transferred the name out to another registrar they would have, in that instance, addressed the real responsible not me, all I got was a long silence.

On top of that the superior/manager I was escalated to ( when I asked for it ), didn't have a clue ( in his admission ) about how domain transfers/transactions etc. work.
Is this really a company I want to deal with? NO.

Let's see if @Joe Styler shows up

 

[Grilled]

Let's see if @Joe Styler shows up

Joe, Joe, Joe!!!

 

[ZapNano]

If you or company did a charge back call the number on the back of the card and stop it, that simple.

As for the the OP vs. GD whats up with this? If the domain, or domains were removed from her account this is a whole new ball game. GD should be dealing with you Salai Domains and should have no effect on the OP. The OP did nothing wrong...

She has nothing to do with this situation and GD should leave her alone and keep everything in tact within the account. This is a transfer and not fraud on her behalf.

This is crazy on GD's part as people can charge back for up to a year in some cases.

Some godaddy workers does care about issues like this and such. And some don't; and probably just no knowledge on what to do. Customer service must have. I know this because, I had some situation with godaddy; I guess it was their system fault.

 

[mad409]

How is it acceptable that a registrar is allowed to remove names from whatsoever account without informing or warning that something is happening? Remember I wasn't the one who did the chargeback, I bought the names from the person who charged back and I have had them in my account for over a month

How is it acceptable that the same registrar steals domain from my account, refuses to deal with the person who did the charge back ( which wasn't me ) and gives me the only options of either paying for what has been charged back by the other person and/or contact him personally to solve the issue???





That is exactly what happened and exactly why I called it a theft.

GD does not want to lose a penny nor take the business risks that every company has to deal with and they simply shove them on some other account owner. Don't they have insurances btw?
When I told them that it is a fraud and an easy way out for them and that if I had transferred the name out to another registrar they would have, in that instance, addressed the real responsible not me, all I got was a long silence.

On top of that the superior/manager I was escalated to ( when I asked for it ), didn't have a clue ( in his admission ) about how domain transfers/transactions etc. work.
Is this really a company I want to deal with? NO.

Let's see if @Joe Styler shows up

It's not your problem, it's who sold the domain(s) to you IMO. GoDaddy needs to put everything back in your account ASAP and deal with the original owner.

They know the business, why are they messing with you?

If not all domainers should be concerned, JMO.

 

[NameOmnia]

GoDaddy needs to put everything back in your account ASAP and deal with the original owner.

They even told me that even if Salai fixes it the domains will be put back in his account not in mine and it will be up to him to then push them to my account.

So if you really deal with a scammer ( I am not referring to Salai ) and he regains ownership of the domains does GD really think that he would push them? I mean really?
When I pointed it out GD customer disservice told me " well in that case you sue him" OH THANKS!

I have always had all my names with GD but this time they have crossed the line. Beware of them.

 

[carob]

Hi Photo If I have this right they want you to pay the registration fee for the domain(s)?

Is that the standard fee for a registration/renewal, or a premium one?

 

[NameOmnia]

Hi Photo If I have this right they want you to pay the registration fee for the domain(s)?

Is that the standard fee for a registration/renewal, or a premium one?

At this point in time I am really not sure as the "case" has to be handled by the fraud department and, I have been told, they handle things case by case.
It is completely up to Salai to do anything as I have no power over the domains. The fee, I assume was in case the original owner din't call them or attempted to fix; as he "showed up" there is nothing I can do now to regain ownership.
At least that's what I have understood.

 

[DnEbook]

At this point the wheels are in motion, that is a positive , try to take solace in that and allow for the correct result, stress is not going to change anything. Whilst a pain in the rear the seller seems to want to amend the situation, so let him and try to enjoy the day tomorrow, cheers

 

[carob]

We're looking at this just as domainers. Imagine if you were using the domain for a live site and email and suddenly it was taken away from you and everthing stopped working.

And what if you were just managing the domain for a live site belonging to a client?

Godaddy is famous for a "shoot first, ask questions after" approach. Which for some translates into "get out of Godaddy by sunset".

They could have approached the seller first about any issue without involving the buyer at all.

 

[DomainVP]

To be honest, if GoDaddy allowed a domain name to remain active after a chargeback and an account transfer took place - there would be rampant abuse of their system.

It's not just them not wanting to eat a registration fee, it's just them slamming the door on the possibility of this happening on a large scale.

Nobody should be at the end of this, and @photonmymind you have my sympathies for the situation.

GD has the expected due diligence to inform you, and then provide you with the option to pay the fees. If they have done that in a prompt and timely manner then they hold no fault in this situation.

In this situation the seller should reimburse you for costs (and/or losses) asap, as they are the liable party imo.