NameSilo

GoDaddy Scammed Me - Here's PROOF!

Located in Domain Marketplace Reviews started by member-162055, Apr 25, 2019.

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  1. Grilled

    Grilled khjasdhkfdhdskfhhukdfshkj VIP

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    👉 Anyone with legal experience have a moment to chime in on the quote from @member-162055?👆

    🙏 @jberryhill @xynames and/or others 🙏
     
    Last edited: Apr 27, 2019
    The views expressed on this page by users and staff are their own, not those of NamePros.
  2. NamesMax

    NamesMax Top Member VIP

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    I am definitely not a lawyer, however I have registered trademarks. Many believe that a trademark can only be enforced if it is registered with the USPTO. That registration only makes the trademark more defensible. You can claim a trademark without registering it, and it can be defended.

    If you look above at top banner, you will notice "tm" next to NamePros logo. This indicates that they are claiming a trademark on it, but have not actually registered it. I just did a "TESS" search on the USTPO site and indeed there is not registration for NamePros (although there is one for NamePro filed in 1993)

    When a mark is registered, then the trademark will show the "little r in a circle" (can't figure how to replicate that on my keyboard.) That "r" indicates that it is actually registered with the USTPO, or is a registered trademark. My understanding is that you can not legally show that "r" unless it is formally registered.

    If somebody tried to use the term NamePros to open another domain blog, NamePros would still have a valid TM because they could easily establish the use of the name in commerce, however if it was registered with the USTPO it would be easier for the lawyers to defend.

    Again I am not a lawyer, however that is my understanding of how it works,
     
  3. tonyk2000

    tonyk2000 Top Member VIP ★★★★★★★★★★

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    Yes, indeed. I carefully checked USPTO search results. There are a lot of trademarks showing "GoDaddy" alone, also some of their marketing slogans are trademarked, but I could not find any "GoDaddy Auctions" trademark. One would expect to see (TM) instead of (R) then, but GoDaddy is still using (R). What does it mean? Imho, either it is a human error, or maybe they indeed registered "GoDaddy Auctions" trademark in some country (not in U.S.) A country where online auctions / auctioneers are not regulated (no licensing requirements) would be a logical choice for this purpose.
     
    Last edited: Apr 27, 2019
  4. 900Worldwide

    900Worldwide Top Member VIP

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  5. member-162055

    member-162055 Established Member

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    The link below is what I said to @Domain King about the inviting these CON ARTIST, @Joe Styler & @Paul Nicks to the "1st Annual Asheville Professional Domain Investors Meetup" in reply to another person that GoDaddy Auctions scammed:

    https://domainnamewire.com/2019/04/...ion-confusion/comment-page-1/#comment-2254582


    NO PHONE SUPPORT
    NO EMAIL SUPPORT

    SCAMMING CUSTOMERS

    In reality, what does this dept. do all day besides sit around and look for their next scheme?
    THEY DEFINITELY AREN"T IMPROVING THEIR AUCTION SOFTWARE!
     
    Last edited: Apr 27, 2019
  6. barman

    barman Established Member

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    I'm not going to comment on other GoDaddy issues in this thread because I actually like using them for most things.

    But regarding the auction platform issue that people keep complaining about, this a pretty easy fix @Joe Styler

    Here's a video of me replicating the issue.

    The problem is this is all running on the client-side with no validation. You folks are running a jQuery script to ping an endpoint every 20 seconds. If the user has a bad or no connection, the JavaScript keeps running as if they're still connected. That is a bad user experience (people get pissed then you get a bunch of bad press on blogs and forums).

    The fact that you're dealing with tens of thousands of dollars every day ... I don't know, you should have something a little more sturdy than a jQuery ping interval on the client side.

    Either -
    1. But if you must ping an endpoint on an interval: Do not show a "Sorry" or "Congratulations" message until it's validated from the server side. It's very easy to detect if the API call failed, or if the user is disconnected. From there you can show a "We're sorry but it looks like you're disconnected. Please refresh your browser" or something so people are not given false hope.
    2. Refactor to use Web Sockets so you have true, real-time bidding. Web Sockets make it much easy to detect the user's connection state.

    If you're looking for a lead engineer with a strong QA history, you know where to find me.
     
  7. offthehandle

    offthehandle . Gold Account VIP

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  8. offthehandle

    offthehandle . Gold Account VIP

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  9. member-162055

    member-162055 Established Member

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    @barman As much as I appreciate your input, GoDaddy is a multi-billion dollar publicly traded company, if there's a problem, no matter what it is, they can fix it immediately, but in this case & many others, they have been EXTREMELY NEGLIGENT which lies squarely on the shoulders of the 2 con artists running the daycare called GoDaddy Auctions, @Joe Styler @Paul Nicks which is why I called for them to be FIRED immediately in the blog post I posted above. You see you can't FIX CORRUPTION without removing the perpetrators. THIS IS EXACTLY WHY THINGS NEVER GET BETTER @ GODADDY, you have these two knuckleheads running the show.

    As you can see in previous posts in this thread, this issue has been happening for AT LEAST a YEAR now and GoDaddy has completely FAILED to do ANYTHING about it.

    As much as you may want to toot their horn, the LAST THING they will ever do is HIRE YOU to fix the problem because finding someone to fix the problem is NOT the problem, the problem is these scammers
    keep scamming people and don't care to fix problems like this because THEY HAVE GOTTEN AWAY WITH IT, UNTIL NOW!
     
  10. Ategy.com

    Ategy.com NameCult.com Gold Account VIP

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    Hey @member-162055 .. I totally understand your frustration .. and you most certainly are entitled to be upset .. the glitch most certainly cost you a potentially very important domain!

    However you're really going pretty far with your extreme accusations.

    It's important to note that GoDaddy did NOT profit from this glitch .. in fact .. the glitch has cost them money because several auctions were ended prematurely because people like you thought their auctions were indeed finished and did not rebid at higher amounts. In this very case maybe the other bidder was prepared to go up to 15k or even more?

    Also .. the unfortunate fact remains that somebody else bid at 11:24 .. so unfortunately you did not win the domain at auction.

    That being said .. you most certainly are justified at being frustrated with GoDaddy and the GoDaddy platform. It is indeed full of bugs and glitches. Whether it's to the point where you can or should take legal action is really beyond me though?

    I didn't listen to your phone calls, but if they were rude to you or didn't treat you right (aside from telling you that unfortunately you did not win the auction), then you could be justified to be frustrated there as well .. again .. i didn't hear the calls, so it's impossible for me to say either way.

    But as I've said several times now, I don't think there is any one person to blame here. Most of the blame is on the inefficiencies of large corporate structure. Yes .. ultimately upper management is to blame (in this case it's potentially at levels even above Paul and Joe) .. but I'm pretty sure they aren't "corrupt", nor are they "con artists", nor are they out to deliberately scam people .. unless you have tangible proof, then your claims above have really crossed the line of what's appropriate.

    This glitch is most certainly a problem, and like any bug or technical issue at any platform, I actively encourage you or anyone to keep discussing it and pushing the point that things need to be fixed ... but I really suggest you do so in a calm level-headed manner .. I know you're extremely frustrated, but the way you're posting now you're just painting yourself as being somewhat over the top and irrational .. and you're going to lose people's support and interest by not keeping your arguments factual and constructive.
     
    Last edited: Apr 28, 2019
  11. member-162055

    member-162055 Established Member

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    This is NOT true! They DID profit. How did you not see that the auction ended with me being the winning bidder and after the auction already ENDED, I was OUTBID so GoDaddy 100% absolutely did PROFIT from this which is why I have been saying this is auction fraud, not only that, but there have been multiple crimes committed here including false & misleading advertising for financial gain, stating I won the auction and it ended, extreme negligence in handling legal binding contracts, and then having an auction with 2 different end times and honoring the 2nd end time is corrupt & unlawful.

    Saying it cost them money is a WHAT IF, not a FACT! The FACT is they made more money than they should have because I was outbid after the auction already ended. That's fraud!


    As I have mentioned, the fact is the auction has 2 different end times!

    If GoDaddy sides with the 1st end time, I win.

    If GoDaddy is corrupt & sides with the 2nd end time, they show their true colors and face the consequences.

    That was not a legit bid, why else would the auction END @ 11:25 with me being the winning bidder?


    So upholding my legal right to the domain since I was the 1st winning bidder to win the legally binding auction is beyond you?


    This is BS, first you say no one person is to blame, then you say upper management is to blame. Aren't corrupt? They have been scamming people like this for over a year and are 100% aware and continue to do this to people and you think @Joe Styler & @Paul Nicks aren't to blame when they have done absolutely NOTHING to fix this problem for over a year now which is deliberately scamming people.

    I do have PROOF, did you not see my original post in this thread? @Joe Styler & @Paul Nicks are 100% responsible for all of this, it's their dept., they are in charge, why do you think they make it impossible to contact auction support because they are scamming people, no phone support, no email support. This is ALL on them, they run the show @ GoDaddy Auctions!

    What's really crossed the line of inappropriate is @Joe Styler & @Paul Nicks continue scamming people for over a year now and think it's OK while destroying peoples lives and then treat them like crap, but you seem to think that's OK too.



    So by posting the TRUTH, I am being over the top and irrational?

    What exactly have I posted that isn't factual or constructive?


     
    Last edited: Apr 28, 2019
  12. Grilled

    Grilled khjasdhkfdhdskfhhukdfshkj VIP

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    @member-162055 -- Reuben? -- YOU ARE COMPLETELY OUT OF LINE!

    It seems as if you are only attacking @Joe Styler and @Paul Nicks because they are the only public facing point of contact you can pin your mistake on. I would have called it GDs bug, but at this point it seems more or less likely you are trying to scam and/or slander GoDaddy and/or their employee(s). If that's not your intention, you may want to change your tone/strategy; possibly even reevaluate and apologize.

    You created a thread saying GoDaddy SCAMMED you (with proof), yet your proof is flawed. In fact, your proof proved you did not win the auction. Given the auction ended at 11:25, and the winning bidder placed his/her bid at 11:24.

    How do we know you didn't see the outbid email, or that you didn't refresh your screen? Then think, "This is not fair, the screen said I won at $9,000! I will complain, and claim ownership at the $9,000 price point because I don't want to pay more after it said I won."? Fact is, we don't. As the bug been around for a while, ANYONE could have done that, and started this thread. I'm not insinuating this happened, I'm just pointing out how it would feel to be accused of another narrative. Kinda like what you are doing to Joe and Paul here.

    At first I was rooting for a happy ending and GoDaddy takes this as a notice to fix the issue many here have experienced.

    But you don't see us (members who have previously experienced this) disrespecting two of GoDaddy's best public faces on NamePros, simply because we don't know, or are too lazy, immature, cheap, or whatever the defect is, to handle this appropriately.

    Shame on you @member-162055.
     
    Last edited: Apr 28, 2019
  13. Ategy.com

    Ategy.com NameCult.com Gold Account VIP

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    @member-162055 .. the problem to begin with is that you do not fully understand both potential reasons for this glitch/bug. But the fact remains that in both reasons for this glitch, the other bidder made his or her bid at 11:24, which is before the "first end time", therefore they were the highest bidder at both 11:25 and 11:30.

    That $9100 bid is a legally binding bid at 11:24, GoDaddy did not profit any more than they should have. However .. the bug caused you to think the auction was over, effectively removing your ability to bid $9200 and a potentially escalating exchange with the other bidder potentially far beyond $9300.


    Again, unfortunately that simply is not true.


    As many of us have told you repeatedly .. because of a bug / glitch / error. Nobody is saying GoDaddy is not responsible for that problem, but that does not equate to you being the winner of the auction .. it more specifically equates to you being the victim of a sloppy GoDaddy platform. Should they be liable? Potentially ... Did you win the auction? No.


    You are taking me out of context here .. what I mean is that it's beyond me knowing if it's something that can be taken to court with a reasonable chance of winning. Essentially all I was saying is that I am not a lawyer .. I am not at all saying that you do not have legal grounds to sue .. I'm simply saying I don't know what your chances are in court, nor if there are laws that give you rights to damages (regardless as to whether there actually should be or not).


    Let me be 100% clear here .. Fraud, Corruption and Scamming are VERY different from Negligence, Laziness and Incompetence. Nobody is saying you were not victim of a gross bug/error that GoDaddy is responsible for ... I'm just saying that your claims that there was deliberate and personal intent to fraud or cheat you specifically, have no basis in fact (although I doubt it, I'll grant you that it could be possible, but unfortunately that would be almost impossible to prove without looking at email/phone records, etc).


    Again you are twisting what I have said. At no point did I ever say that GoDaddy was not responsible. Nor that indeed some of their management could ultimately also be responsible. But you are using words associated with criminal intent .. to which you have absolutely zero proof of. Arguably you most certainly have proof of the incompetence of GoDaddy as a company, but you have zero proof of any deliberate criminal activity.

    I can tell what 99.9% likely happened. This bug was reported several times .. but for the most part nobody really cared enough to go through the effort of taking responsibility and making the needed changes. Either that, or they did know, but the alternative and correction was found to result in worse bugs or a significantly reduced user experience.

    That's one point I will agree on is that poor communication both internally and externally is a colossal problem at GoDaddy. I've had nothing but polite exchanges with employees and have zero doubt they are mostly all genuinely good people .. and it really bothers me when people say they are criminals.

    I will also agree 100% that their support for auction issues needs to be improved significantly .. the one thing that isn't acceptable is for serious issues like this to not be addressed pretty much instantly and directly. But again .. this is not a crime .. it's negligence, bad customer service and another example of very poor communications at GoDaddy .. I'm not even saying that some people shouldn't be ultimately be held responsible .. but nobody deserves to actually go to jail over these problems. By saying this is fraud and scamming you are in turn being libellous .. which in some circumstances actually is illegal.


    The problem is that you are no tonly posting the truth .. you are posting accusations of personal intent by Paul and Joe to fraud you and everyone else. While I concede that this is technically possible (although unlikely in my mind), you have absolutely zero evidence that this is anything more than a case of neglect and/or incompetence .. which is the line that you should limit your accusations to unless you have tangible proof of criminal intent.


    A lot of it is ... but not your unfounded claims of what essentially equates to criminal activity.


    I'm not saying that GoDaddy is not on the wrong side here .. both causes of this technical problem are foreseeable things that they should have been aware of from day 1. They most certainly owe you, me, and anyone else who lost auctions because of this glitch an apology. They also owe people who report issues and apology and much more importantly .. significantly more respect by ALWAYS following up. Such things are a result of a deep underlying problem in the corporate culture at GoDaddy (or a sign that they are vastly understaffed .. which still means it's a corporation level problem) ... although again .. it's the sort of thing you find in most large organisations. It's frustrating and wrong .. but in this case there is zero evidence of anything "illegal".


    Anyhow .. let us know what becomes of your legal pursuit .. you aren't alone in being both emotionally and financially affected by GoDaddy platform bugs, so there definitely is a lot of interest as to how this develops .. but you need to limit your accusations to neglect and corporation-level responsibility, as opposed to anything related to personal accusations of deliberate fraud and criminal intent, otherwise you'll end up with very few people standing behind you.
     
    Last edited: Apr 28, 2019
  14. ecomslice

    ecomslice Established Member

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    @member-162055 I hope you can put your anger aside, although I understand and I have been guilty of it also, but these members have valid opinions, points, and by being aggressive it will just wash the thread away from its main purpose to a ego war. and no one wins in that. I am pretty new to the game, not even close to good at it, but I am going after a separate deception of Godaddy because i have had time to know what will stand.

    what happened to you did even happen to me on dnie king , it said winning bidder on my end, etc.. etc..
    but that wont be what hurts them. just throw it in the pile if you wish. but think bigger please.

    again I hope you find some peace and debate more relaxed with these other experienced members as they are kind enough to contribute, they are only sharing, same as you.

    I have documents now, and I think if you sit back and concentrate you will come up with some formats that can cause impact.

    In reality most of everyone has valid, and factual points, but this sad excuse for a company uses a cookie cutter system is the main issue, the details of what it has caused or how it caused it is irrelevant to what needs to be done. They will have to release expense reports under certain conditions, those will prove their Madoff actions. This is white collar criminal generation and it will be no issue with the right mindset and lawyer to inflict something worthy.

    MY personal opinion is Joe is a great guy and their is no intentions to misguide anyone at the levels such as him, there has and is corruption within the company, BUT , not at the levels that matter. The financial distribution of funds to various departments versus there expenses to create a fair and honest transnational online business is the place to hit hard. if I see things more relaxed on this thread i will PM you some documents.

    I am appreciative of many comments from various posters in this thread so far, Thank you.
    and I lastly wanted to remind I personally am only seeking repercussions such as extensive fines, forced changes to areas required, and non profit contributions. I do not care nor feel overwhelmed deserving of restitution to myself. so do not take greed into my words, but I have been put over the edge with some final straws also, So i feel compelled to comment.
     
    Last edited: Apr 28, 2019
  15. member-162055

    member-162055 Established Member

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    Yes, it is true because of how GoDaddy Auctions work, that bid @ 11:24 did NOT show until AFTER the auction ended which you can clearly see in the 1st screenshot in my original post that shows the auction ended @ 11:25 with me being the winning bidder and NO BID @ 11:24 otherwise the auction wouldn't have ended @ 11:25 to start with with. Your focusing on the 2nd screenshot which does not show the corruption here, the 1st screenshot clearly shows the corruption.


    This is MUCH MORE than just being the victim of a bug/error. Since GoDaddy has known about this for over a year now and has done absolutely nothing to resolve the problem, this is extreme negligence which your right is a different word than the others, but their extreme negligence has lead to them willingly & knowingly scamming me & other customers by not fixing the problem. I feel strongly that they have committed the following crimes against me Fraud, Deceit, False Advertising for Financial Gain, Extreme Negligence in handling Legally Binding Contracts,

    I am not saying it's for me specifically as I was not aware that this has happened to others for over a year now which makes matters even worse for GoDaddy because it does show they are deliberately continuing to deceive & defraud their customers.

    I just don't understand why you guys are beating me up here when clearly GoDaddy scammed me, they literally stole the domain from me by saying I won, LEAVING ME WITHOUT ANY CHANCE TO GET THE DOMAIN. As I said above, THERE WAS NO 11:24 BID WHEN I WON THE AUCTION.

    It seems like GoDaddy has created an environment where these criminal actions are normalized and accepted as commonplace and anyone that speaks out against the corruption is ACTING "COMPLETELY OUT OF LINE". I want you guys to know that I am FIGHTING FOR YOU and I AM PURSUING LEGAL ACTION AGAINST GODADDY. THE BUCK STOPS HERE!


    Yes, I do, as I discussed in the above paragraph! The first screenshot along with GoDaddy's EXTREME NEGLIGENCE shows the following crimes have been committed against me:

    1) Fraud - wrongful deception resulting in financial gain affecting the outcome of the auction

    2) Deceit - the COMMON PRACTICE of deceiving someone or misrepresenting the truth.

    3) False Advertising for Financial Gain - The use of FALSE & MISLEADING advertising

    4) Extreme Negligence in handling Legally Binding Contracts



    Negligence can absolutely be a crime!


    NO, BECAUSE WHAT I AM SAYING IS TRUE, WITHOUT A DOUBT, GODADDY SCAMMED ME, DEFRAUDED ME OUT OF THE DOMAIN THAT I WON AND THEN DECEIVED ME BY SAYING I DIDN'T WIN THE DOMAIN.
     
    Last edited: Apr 28, 2019
  16. rh2000

    rh2000 Established Member

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    You might have to buy that domain from who ever won that auction. That maybe the only way to get it. You may have a slim chance that Godaddy will give you the domain, but I doubt that will happen.
     
  17. ecomslice

    ecomslice Established Member

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    I will keep to jot notes for easy read - Thoughts on Thread

    - Original Poster feels strongly of a particular example and has opinions about employees.
    - Others agree with the large scale issue of mistrust with system but have varied feelings about the specific accusations.

    - if I may suggest. The point has been made, clarified, explained etc.. The Larger issue is now a deceptive company due to lack of system corrections over many years.

    -Sadly just a couple guys and some uninformed call centers trying to resolve many years of issues that could of been corrected.

    -OP with your permission , I see it more beneficial to turn your thread in a new yet related and productive direction

    -Adding such information of better business bureau with case ID if plausible, and a private email you can create for those who wish to contribute additional information for legal case to bring them on the stand as a whole. pointing fingers no point, calling them, no point.

    imho , it should only be gathering resources and contacts towards having GoDaddy Face a higher level of negligence as you call it and hopefully more indeed. ,

    Shall we ? or new thread. your option as you are the OP.

    All the veterans are use to this need to mistrust company structures sadly, but many new people are dragged into the marketing each day and losing much needed finance to survive due to their misleading system. I was a daily victim for several months. Call it what you will, but I will only share via email now if anyone and OP chooses to join this suggestion.
     
    Last edited: Apr 29, 2019
  18. EJS

    EJS DomainInvesting.com DomainInvesting.com PRO ICA Member VIP ★★★★★★★★★★

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