GoPC said:
Well... It's a "technical" argument and technically, GD was within it's right to do as they did. It is also arguable whether or not it was in Bad Taste to take the action they did.
Something about it thought... sounds a bit "odd" to me.
Coming from a point of personal experience, my GD reps have ALWAYS called me if there was anything out of place with a domain, a transaction or a change. CALLED ME... on the phone.
Why would they call little 'ol me and NOT call that domain owner?
Forgive me, but I think there just HAS to be something more to this story.
I mean, the reason you have multiple contact information on your account is for multiple contact attempts.
If I were them, I would have a Domain Lawyer (and we all know who) on this deal in a heartbeat and I wouls suspect that they would win on the basis that GD didn't exhaust all the contact possibilities and motive.
So... all these things points to a fishy story or at least an unfinished or incomplete account.
GoPC
No, the only thing fishy is GoDaddy.
By GoDaddy's own admission they only sent only three emails and claim
to have waited 8 weeks before removing the domain.
An email was sent to Admin, Tech and Registrant. If it was the same email address as I suspect then only one email was actually sent.
And they sent an email to an address that was reported as not working.
They have no problems ever calling their customers to sell or upsell
GoDaddy services but in this case they couldn't (or wouldn't) pick up the
phone. The phone # and mailing address WAS correct on the Who Is.
This is from DomainnameWire.com:
http://www.domainnamewire.com/
Wednesday, February 28 ,2007
"GoDaddy’s Director of Domain Services explains its actions in the case of FamilyAlbum.com
1) What is your procedure for handling invalid whois complaints?
“Our standard procedure is to send an email message to the current Whois contacts as well as the customer email address.”
2) Why was this domain removed from the original owner?
“We cancelled the domain name registration on this domain name because the customer did not respond to our email request to update the information. In fact, we did not hear from the customer for more than eight weeks after our initial contact attempt..."
So, GoDaddy is told that the email address in the WhoIs for one of their customer's domains is not valid.
So what does GoDaddy do?
Send an email to the email address that is not working and that's it.!
Pure genius!
And remember that the person who made the complaint wanted the domain
AND GOT IT!!!
Was the domain dropped and available to be grabbed by anyone?
Or was it simply "given" to the complaining party???
Talk about something fishy.
One more thing I'd like you to remember.
ICAAN requires keeping the Who Is up to date.
If you change your phone number or get a new email address or move or legally change your name and update your Who Is info as required then
GoDaddy will treat this update as a NEW registration and disallow transferring out your domain if wanted.
Think this is a good company operating in their customer's best interest?
Read today's DomianNameWire posting for some additional interesting info
and how other Registrars say they would have handled this situation.
Patrick
Rom said:
GoDaddy did the right thing. Doesn't matter, it had an invalid whois and the registrant was warned and notified and yet no action was taken.
The WhoIs was not invalid.
Yes, the email did not work but the phone # and street address were
correct.
How could the registrant respond if the only notice sent was to the very
invalid email address which started all this???
In your view this constitutes notification?
Patrick