Dynadot Official Thread

[Dynadot]

Hi all!

We’ve created this thread to make it easier to communicate with us here on Namepros, and we’ll also be posting regular updates on our offers and products. Please feel free to share any feedback and suggestions with us, or to let us know if there’s anything we can assist with.

We’d like to kick things off with an extension of our $7.99 .COM transfer sale, the code “COMTRANS4” has been extended until 23:59 PST on May 31, and there’s no limit on how many domains you can transfer using the code. Every month we have great prices on a wide selection of domains, and you can find a full list of our sales here:

https://www.dynadot.com/sales.html

We’re also excited to share that our CEO, Todd Han, will be hosting an AMA (Ask Me Anything) right here on Namepros in the near future, with more information on a date and time coming soon.

Dynadot is an ICANN accredited domain name registrar and web host headquartered in San Mateo, California. Founded in 2002 by a software engineer, our primary focus is engineering and design excellence. Our custom written, state-of-the-art domain and hosting software is stable, fast, and easy to use. From humble beginnings, we have grown steadily and now are home to over 2.6 million domains.

Our goal is to provide our customers with world class registration and hosting services for a reasonable price. Most of our site is fully automated, allowing us to offer some of the lowest prices in the industry. At the same time we strive to provide excellent customer service, and helpful responses to all questions. If anything is not to your satisfaction, feel free to contact us, and we will do our best to resolve the situation.

We individually respond to every email we receive - no cut and paste responses. Customer service is handled by highly trained customer service representatives that work closely with our software engineers, so you are likely to get an intelligent response to your question.

Contact information:
Live chat support: https://www.dynadot.com/chat/login_resp.html
Email support: [email protected]
North American phone support: +1.866-262-3399 (toll free) and +1.650-262-0100
Chinese phone support: 400 803 5591

This was a promoted post.​

 

[Caleb Tweed]

Umm, this is rather interesting. I was looking for something else, and found this setting right down the bottom of the page under 'Advanced Options':

Show attachment 292357

I turned it on and now I have a usable scrollbar. I wonder how long that option has been there (I haven't looked at my account settings in ages, so I wouldn't know).

Before:
Show attachment 292358

After:
Show attachment 292359

Hmm, actually, loooking a bit further and I see I have the large version on some pages but not others. It seems that I have the large version on anything I select from the top menu, however if I click on my username and go to my Account dashboard it is the tiny version, and also (critically) on the Manage Domains page I only have the tiny version. That is the page that I really need a large version on.

@Caleb Tweed I wonder why your devs would add this functionality but not bother to tell you it's there? And, why not on every page?

So they did update me last week, although I haven't updated yet as all browsers weren't in sync (like firefox) and it currently doesn't affect the user control panel yet. Will update soon once this is fully completed.

 

[Caleb Tweed]

Does dynadot have any January transfer in .com promo codes?

Not this month sorry! We're doing a test month without it, but will update the thread if we have it again for Feb.

 

[Caleb Tweed]

happy to hear cowboy bud

I hope it is only a few month away. u may just be the first or only registear to fully allow this

it is amazing for more pricey Tlds ... io co etc.. because it means we can list them on your auctions without huge transfer fee to u.

plz clarify: will same min 15day to expiry rule apply to those external names does now for dyna auction???? also I guess this means buyer after winning bid will automatically be asked to pay transfer fee????


ty

Transfer fee will most likely be baked into starting bid price (like renewal is for expired auctions). It'll probably be the 30 day marketplace lock instead of the expired auction lock as it falls under that more.

 

[Mister Funsky]

Not this month sorry! We're doing a test month without it, but will update the thread if we have it again for Feb.

Bummer...hope it we get a code soon!

 

[NicTraders]

Sure I can get this looked at again.

Hi @Caleb Tweed - any word from the team as to when this might be rectified? I've just deleted and recreated my Preset list again, but the order of results is still different from the order I saved the list.

 

[Caleb Tweed]

Hi @Caleb Tweed - any word from the team as to when this might be rectified? I've just deleted and recreated my Preset list again, but the order of results is still different from the order I saved the list.

Ah sorry forgot to update from last week (was away again for a few days last week, last of my travels for at least two months lol).

My engineers tested it and haven't been able to replicate the issue lately (see pic) but let me know if we've been looking in the wrong place entirely/you're referencing somewhere else.

 

[NicTraders]

Ah sorry forgot to update from last week (was away again for a few days last week, last of my travels for at least two months lol).

My engineers tested it and haven't been able to replicate the issue lately (see pic) but let me know if we've been looking in the wrong place entirely/you're referencing somewhere else.

Here's the issue:

My presets are saved in this order:

But when I select this preset list the system changes the order:

And the domain search results are in the adjusted order:

 

[NameGroove]

https://twitter.com/x/status/2017770747716829267

 

[Caleb Tweed]

Here's the issue:

My presets are saved in this order:

Could DM me your username please? Also which browser are you using, we did another test and it's been coming up fine still from the Preset page.

 

[NicTraders]

Could DM me your username please? Also which browser are you using, we did another test and it's been coming up fine still from the Preset page.

sent, thanks.

 

[Hypersot]

Anyone that can access their Dynadot account,
could you please check whether the 'Unlock Account' works for you?
On my side the button seems unresponsive (tested in both Firefox and Chrome)

Thanks

 

[Bearded Goat]

@Hypersot I just unlocked without any issues

 

[Hypersot]

@Bearded Goat , thanks for that!

That button doesn't do anything at all for me. Dynadot is whitelisted everywhere so there shouldn't be anything blocking the button script. Really weird.

 

[Jannes]

Anyone that can access their Dynadot account,
could you please check whether the 'Unlock Account' works for you?
On my side the button seems unresponsive (tested in both Firefox and Chrome)

Thanks

No it doesn't work here, same browsers & Safari (desktop).

to be exact, none of these work

 

[Jannes]

It works in Security settings:

Also mobile site seems to be working.

 

[Hypersot]

@Jannes ,
I think it works now everywhere

Thanks for checking it for me.

 

[Jannes]

@Jannes ,
I think it works now everywhere

Thanks for checking it for me.

I was just about to transfer out one domain, so that issue piqued my interest.

 

[Embrand]

Dynadot used to allow interested parties to contact a domain registrant with a message, e.g. that they were interested in purchasing the domain. But now they are using the same Whois contact form that GoDaddy uses, where the sender can only choose between three reasons for contacting the registrant and not include a message.

@Caleb Tweed Can you tell us why you have implemented this change?

 

[Caleb Tweed]

Anyone that can access their Dynadot account,
could you please check whether the 'Unlock Account' works for you?
On my side the button seems unresponsive (tested in both Firefox and Chrome)

Thanks

It sounds like this is back to normal now, but I'll still have the guys investigate what happened. What area were you unlocking from specifically, or was it just anytime/anywhere on our site you tried to unlock it didn't work?

 

[Name2go]

I cannot login @Caleb Tweed

Strange letters on the DD homepage:

Edit:
- The FF tab shows the correct DD logo plus the word "cut".
- The url is
https://www.dynadot.com/de?signin_d...=0&c=-2&r=-1&i=0&ls=-1&ps=-1&md=-1&sm=0&ad=-1
- I cannot do anything on this site. Maybe it´s because of the small window on the right which should do an ID check. There is a ongoing process, three moving dots at the bottom of the window.