Dynadot Official Thread

[Dynadot]

Hi all!

We’ve created this thread to make it easier to communicate with us here on Namepros, and we’ll also be posting regular updates on our offers and products. Please feel free to share any feedback and suggestions with us, or to let us know if there’s anything we can assist with.

We’d like to kick things off with an extension of our $7.99 .COM transfer sale, the code “COMTRANS4” has been extended until 23:59 PST on May 31, and there’s no limit on how many domains you can transfer using the code. Every month we have great prices on a wide selection of domains, and you can find a full list of our sales here:

https://www.dynadot.com/sales.html

We’re also excited to share that our CEO, Todd Han, will be hosting an AMA (Ask Me Anything) right here on Namepros in the near future, with more information on a date and time coming soon.

Dynadot is an ICANN accredited domain name registrar and web host headquartered in San Mateo, California. Founded in 2002 by a software engineer, our primary focus is engineering and design excellence. Our custom written, state-of-the-art domain and hosting software is stable, fast, and easy to use. From humble beginnings, we have grown steadily and now are home to over 2.6 million domains.

Our goal is to provide our customers with world class registration and hosting services for a reasonable price. Most of our site is fully automated, allowing us to offer some of the lowest prices in the industry. At the same time we strive to provide excellent customer service, and helpful responses to all questions. If anything is not to your satisfaction, feel free to contact us, and we will do our best to resolve the situation.

We individually respond to every email we receive - no cut and paste responses. Customer service is handled by highly trained customer service representatives that work closely with our software engineers, so you are likely to get an intelligent response to your question.

Contact information:
Live chat support: https://www.dynadot.com/chat/login_resp.html
Email support: [email protected]
North American phone support: +1.866-262-3399 (toll free) and +1.650-262-0100
Chinese phone support: 400 803 5591

This was a promoted post.​

 

[Wesley S]

Why??When I use paper and a pen.I have never had my account lock because of too many login attempts and I have been with the company for two decades.The pen and paper works.

Try an antimalware program see if that helps also turn your vpn off to go into dynadot. ty.

 

[Bob Hawkes]

I don't think this has been posted, but Dynadot has a pretty sweet deal on .ONE this month, the best of any registrar. One can renew right out to the max at this discounted rates. I have renewed my favourite .one names to 2033.

 

[Eagle Domains]

Backstory I got confirmations for two names at Afternic. I did not list them at Afternic, because they are names I have at BrandBucket. Probably BrandBucket did, but since I have no way of being sure, I am not comfortable turning on FT for these names that I regard as valuable. I just want to NOT accept FT on these names.

i also got the Notification to Enable FT for my Brandbucket names and what i noticed is they are being listed for a Higher price at Afternic so i suppose it Must be Brandbucket Doing it

 

[VadimK]

What I believe Dynadot needs to improve in order to retain clients using its landing pages is much more customization and flexibility when managing landers in bulk. For instance, currently, you can't change features for lander names in bulk without disrupting the setup of the pages - this results in all the texts being erased, which are important for indexing purposes. For example, if you want to toggle options such as "mention the seller" or "more domains from this seller," it resets all the pages to their default state, wiping out all the text content.
Managing these changes one by one for 500+ domains - each requiring at least three clicks per page - is not practical, to say the least. It’s incredibly time-consuming, and I simply don’t have the time for that.
I think it's all should be accessible directly from the main domain list page and updates made in bulk should not affect other parts of the landing pages.
I understand the complexity, but I believe that’s the way Dynadot needs to go to keep up in the ''battle of the landers''.

Another suggestion is to introduce statistics (hits at least) across the domain list, rather than burying them under each individual name.

 

[Caleb Tweed]

Had a small tip for the Other Registrar tab on the domain manager. It would be helpful if you had a column for Dynadot Appraisal and also Nameservers if possible. Thanks!

I think NameServers shouldn't have an issue being added, however I'm unsure if the team wants to add appraisals for outside domains as it requires quite a bit of processing power already, which could be more than doubled if we added it for outside ones as well. I'll let the team know!

 

[Caleb Tweed]

This is probably just me missing something, but how do you now deactivate opt-in for Afternic FT or Sedo MLS at Dynadot? It used to be you selected the name, then there was a Set Sedo and Set Afternic from the Bulk settings that you could set to on or off, but that seems missing now.

Related, when you get a confirmation about an Afternic FT approval (in summary page) the only option now seems to be to accept it? How do I just make it go away?

Backstory I got confirmations for two names at Afternic. I did not list them at Afternic, because they are names I have at BrandBucket. Probably BrandBucket did, but since I have no way of being sure, I am not comfortable turning on FT for these names that I regard as valuable. I just want to NOT accept FT on these names.

Thanks in advance for help from @Caleb Tweed or anyone else that has the answer.

Thank you,

Bob

Hey Bob,

Does it still seem to be missing? When you go to Manage Domains and select Action you should still see "Set Afternic" if there's a fast transfer request! When you select it, it should still give you the option to hit "Delete From Afternic" like so (this image was from a test I just did to confirm it's still up and active). If you don't see it, please DM me and I'll take a look in your account!

 

[enterscope]

I think NameServers shouldn't have an issue being added, however I'm unsure if the team wants to add appraisals for outside domains as it requires quite a bit of processing power already, which could be more than doubled if we added it for outside ones as well. I'll let the team know!

This could be another revenue source, but what if you implemented "Appraisal Credits" for Other Registrar domains, maybe a fixed amount of free credits per month (like 100), and users can purchase more credits. Free appraisals for Dynadot registered domains.

 

[Caleb Tweed]

What I believe Dynadot needs to improve in order to retain clients using its landing pages is much more customization and flexibility when managing landers in bulk. For instance, currently, you can't change features for lander names in bulk without disrupting the setup of the pages - this results in all the texts being erased, which are important for indexing purposes. For example, if you want to toggle options such as "mention the seller" or "more domains from this seller," it resets all the pages to their default state, wiping out all the text content.
Managing these changes one by one for 500+ domains - each requiring at least three clicks per page - is not practical, to say the least. It’s incredibly time-consuming, and I simply don’t have the time for that.
I think it's all should be accessible directly from the main domain list page and updates made in bulk should not affect other parts of the landing pages.
I understand the complexity, but I believe that’s the way Dynadot needs to go to keep up in the ''battle of the landers''.

I'll talk to our design team if it's feasible or not, perhaps a checkbox like "Keep Current Description" could be added.

Another suggestion is to introduce statistics (hits at least) across the domain list, rather than burying them under each individual name.

Just have like a general statistics page for the whole portfolio? I don't see why not, I'll see if it's possible.

 

[Bob Hawkes]

Does it still seem to be missing? When you go to Manage Domains and select Action you should still see "Set Afternic" if there's a fast transfer request! When you select it, it should still give you the option to hit "Delete From Afternic" like so (this image was from a test I just did to confirm it's still up and active). If you don't see it, please DM me and I'll take a look in your account!

Thanks @Caleb Tweed Indeed it is back showing for me today, and I dealt with it saying Delete from Afternic.

A followup question – does that really mean delete from Afternic (which I don't want assuming BrandBucket listed it), but rather only delete from Afternic FT, which is what I want? Of course the essential problem traces to Afternic not providing, as I understand it, the listing account when it asks you to agree to FT.

Anyway, yes the confirm is now back for me and I have dealt with the two. Thank you.

Bob

 

[VadimK]

I'll talk to our design team if it's feasible or not, perhaps a checkbox like "Keep Current Description" could be added.

Just have like a general statistics page for the whole portfolio? I don't see why not, I'll see if it's possible.

Yes, correct. And toggles, if possible. Now I need to insert ''Listed by'' and it has to be done separately for each page.

Just have like a general statistics page for the whole portfolio? I don't see why not, I'll see if it's possible.

Exactly, either on a general list page or a separate page, but the point is to see the stats across the whole portfolio, on one page, to see what performs better, thus where to play with prices or throw extra SEO.

Another thing is a Camel Case, please. Currently it does not exist for all the ''other names by seller'' on the lander as well as on the portfolio page (the one visible to client). And all my names are CamelCased in my backend portfolio. That would be great for visitors to see CC version.

Thanks!

 

[Caleb Tweed]

Thanks @Caleb Tweed Indeed it is back showing for me today, and I dealt with it saying Delete from Afternic.

A followup question – does that really mean delete from Afternic (which I don't want assuming BrandBucket listed it), but rather only delete from Afternic FT, which is what I want? Of course the essential problem traces to Afternic not providing, as I understand it, the listing account when it asks you to agree to FT.

Anyway, yes the confirm is now back for me and I have dealt with the two. Thank you.

Bob

No it just means it'll delete the Fast Transfer request (though I see how it can be misconstrued, I'll see if we can change that)

 

[NicTraders]

When you go to Manage Domains and select Action you should still see "Set Afternic" if there's a fast transfer request! When you select it, it should still give you the option to hit "Delete From Afternic" like so (this image was from a test I just did to confirm it's still up and active).

It would be great if the confirmation email mentioned that you could choose to remove it as well.

 

[Caleb Tweed]

It would be great if the confirmation email mentioned that you could choose to remove it as well.

I don't know how much power you can have right from the email, but perhaps there can be some sort of link (a lá the WHOIS verification link) that we could add so you could get to it directly. I'll see what we can do!

 

[Bob Hawkes]

Heads Up:

If anyone is buying a .ONE domain name, and planning to add 9 years more, don't do it all at once or they will charge you their much higher normal rate for the 9 years.

Rather, you need to first register it for 1 year only.
Then add +9 years renewal. That way under the January promotion it is the incredible $3.99 per year.

I put a name I was registering with 10 years all at once, but luckily caught in the cart that the price was not the special one.

Not sure if this is a glitch and will be corrected by time you read this.

Bob

 

[NameGroove]

Heads Up:

If anyone is buying a .ONE domain name, and planning to add 9 years more, don't do it all at once or they will charge you their much higher normal rate for the 9 years.

Rather, you need to first register it for 1 year only.
Then add +9 years renewal. That way under the January promotion it is the incredible $3.99 per year.

I put a name I was registering with 10 years all at once, but luckily caught in the cart that the price was not the special one.

Not sure if this is a glitch and will be corrected by time you read this.

Bob

Do we have to wait 45 days before the extra years are added? I believe if we do a transfer on a .com within 45 days after registering, we must wait (or the year won't be added, correct)? Just wondering if we can add the extra years straight away - and get them applied the day after hand reg.

 

[Bob Hawkes]

Do we have to wait 45 days before the extra years are added? I believe if we do a transfer on a .com within 45 days after registering, we must wait (or the year won't be added, correct)? Just wondering if we can add the extra years straight away - and get them applied the day after hand reg.

This is for .one. For sure with those there is no problem with either new registrations or transfers. e.g. I registered a name yesterday, and added 9 more years today, all at $3.99 per year, and Whois now shows 2035.

I also have transferred in a .one from another registrar, then separately added a number of years, and the Whois shows the correct number of total years immediately.

I think with some extensions if you let the name exxpire at one registrar, but still recoverable, and then renew it at that registrar and then transfer it right away to another registrar, you will not receive credit for both years you paid for. None of the names I transferred had expired, so I don't know that situation for .one.

Bob

 

[Timkh]

Hi @Caleb Tweed, If a domain has more than 15 characters (including .extension), then in the mobile view on landing pages the text does not fit on one line. Could you please fix this.

 

[Caleb Tweed]

Hi @Caleb Tweed, If a domain has more than 15 characters (including .extension), then in the mobile view on landing pages the text does not fit on one line. Could you please fix this.

Hello! I'll talk to our APP design team on what would be the best way around that. Thanks for lettin' me know!

 

[Caleb Tweed]

Feel the Love this Valentines, with the new .COM transfer code: LOVECOM25 for $10.49 .COM transfers!

Also, $8.99 .COM Regs is still up and running.

 

[kor]

@Caleb Tweed

Any news about disabling auction notification mails?