Dynadot Official Thread

[Dynadot]

Hi all!

We’ve created this thread to make it easier to communicate with us here on Namepros, and we’ll also be posting regular updates on our offers and products. Please feel free to share any feedback and suggestions with us, or to let us know if there’s anything we can assist with.

We’d like to kick things off with an extension of our $7.99 .COM transfer sale, the code “COMTRANS4” has been extended until 23:59 PST on May 31, and there’s no limit on how many domains you can transfer using the code. Every month we have great prices on a wide selection of domains, and you can find a full list of our sales here:

https://www.dynadot.com/sales.html

We’re also excited to share that our CEO, Todd Han, will be hosting an AMA (Ask Me Anything) right here on Namepros in the near future, with more information on a date and time coming soon.

Dynadot is an ICANN accredited domain name registrar and web host headquartered in San Mateo, California. Founded in 2002 by a software engineer, our primary focus is engineering and design excellence. Our custom written, state-of-the-art domain and hosting software is stable, fast, and easy to use. From humble beginnings, we have grown steadily and now are home to over 2.6 million domains.

Our goal is to provide our customers with world class registration and hosting services for a reasonable price. Most of our site is fully automated, allowing us to offer some of the lowest prices in the industry. At the same time we strive to provide excellent customer service, and helpful responses to all questions. If anything is not to your satisfaction, feel free to contact us, and we will do our best to resolve the situation.

We individually respond to every email we receive - no cut and paste responses. Customer service is handled by highly trained customer service representatives that work closely with our software engineers, so you are likely to get an intelligent response to your question.

Contact information:
Live chat support: https://www.dynadot.com/chat/login_resp.html
Email support: [email protected]
North American phone support: +1.866-262-3399 (toll free) and +1.650-262-0100
Chinese phone support: 400 803 5591

This was a promoted post.​

 

[Caleb Tweed]

@Caleb Tweed
This doesn't make sense to me. When I'm bidding on expired auctions and I view my list on my Dashboard, the Bid column doesn't display the current bid. E.g. the Bid column for this domain shows $102 and the Proxy Bid column shows $102.00. However the current bid for this domain is $575. Surely the Bid column should show the current bid of $575 as it does on the auction page?...

Show attachment 265738

Show attachment 265739

Getting something added to the UserCP now!

 

[Caleb Tweed]

I know it's been a long time coming, but we've finally added the option to disable the trustpilot score on our for sale page landers! Sorry it took a while here, thanks for your patience.

 

[NameGroove]

So at the moment we don't give the option to have it show "more from this seller", so if you go to a lander of a domain in our open marketplace it shouldn't show it at all! If you see otherwise, please let me know.

Any word on this? Still showing "more sales by this seller" and a list of my other names for sale on my lander. And yet, as it is a name that is registered outside Dyna this shouldn't be the case

 

[Caleb Tweed]

Any word on this? Still showing "more sales by this seller" and a list of my other names for sale on my lander. And yet, as it is a name that is registered outside Dyna this shouldn't be the case

Being worked on at the moment.

 

[kor]

I have been requesting something for a long time but the back-end team is avoiding doing it for some reason.

I don't want to receive "Auction Ends in ..." and "Outbid notice for ..." email notifications. They take up unnecessary space in my inbox and I have to delete dozens of them every day.

I think adding a simple checkbox to the account settings page will solve the problem.

 

[Caleb Tweed]

I have been requesting something for a long time but the back-end team is avoiding doing it for some reason.

I don't want to receive "Auction Ends in ..." and "Outbid notice for ..." email notifications. They take up unnecessary space in my inbox and I have to delete dozens of them every day.

I think adding a simple checkbox to the account settings page will solve the problem.

I'll see if I can get it added! We'd probably need to have the notifications turned on by default, but I don't see why we couldn't have a switch off for them.

 

[Kyle Tully]

Bulk listings on Marketplace -- currently this is a huge pain as I have to manually add prices for each name. You can already see the prices listed on Afternic so can you create a bulk update feature to import prices from Afternic, that would be amazing and mean I list 100% of my names on the platform right away.

 

[Optimal Names]

Some questions about the Add Lead function:

■ Given that the domain is unlocked as soon as we submit the add lead form, is there any protection for the unlocked domain between the time the form is submitted and the lead hopefully makes their payment? Leads can sometimes take a long time to make decisions with little to no communication usually.

■ Is there a broker at Dynadot who is assigned to the transaction and handles communication for us or is it more like a mediation where both sides are asked to respond with little or no intervention from Dynadot?

Thank you!

 

[FOR SALE]

How can I sort prices here?

https://www.dynadot.com/domain/tlds-prices
I'm looking to buy for $1 and sell for $1M, but I can't find a $1 deal here.

 

[kor]

I'm looking to buy for $1 and sell for a $1M

Keep looking...

 

[BrandingGo]

How can I sort prices here?
Show attachment 265971
https://www.dynadot.com/domain/tlds-prices
I'm looking to buy for $1 and sell for $1M, but I can't find a $1 deal here.

You can't. this is marketing scrolling thousands of tlds

 

[BrandingGo]

Hello @Caleb Tweed , I want a com domain registration for $12.94
Kindly give me a discount $0.05 please.
If it's possible.

Thanks

 

[ArielT]

@Dynadot

It seems you are using an inaccurate TLD count to show number of TLDs taken for user's auctions. For example I've checked a domain ( image below ) and says 10 TLDs but dotDB shows 32

But for expired auction you are using the source dotDB and it's accurate

Could you use dotDB source also for user's auctions?

Thanks

User auction

Expired auction

 

[BrandingGo]

Hello @Dynadot , just a suggestion add traffic stats for auction listings like this :

 

[BrandingGo]

Hello, i just wonder why did you force users clicking exactly on kenaz rune? Because other field/space is unclickable.

 

[Caleb Tweed]

Bulk listings on Marketplace -- currently this is a huge pain as I have to manually add prices for each name. You can already see the prices listed on Afternic so can you create a bulk update feature to import prices from Afternic, that would be amazing and mean I list 100% of my names on the platform right away.

Hello! If you happen to have a list of your domains with the prices, we do have a Bulk import you can use to list all your domains at once! https://www.dynadot.com/account/marketplace/my_marketplace/ (hit "sell domain" and you get the option to upload your own XLSX file)

Having an option to set domains to match Afternic/Sedo could be something worth looking into, though I'd imagine it would only be possible if the domain was listed through the direct list, or maybe the fast transfer. I'll talk to the engineers to see if it's possible!

 

[Future Sensors]

and you get the option to upload your own XLSX file

Is just a plain CSV format also possible?

 

[Caleb Tweed]

Is just a plain CSV format also possible?

So we actually used to offer CSV uploads, however there proved to be too many restrictions (special characters, Commas, etc) so we switched to XLSX

 

[Caleb Tweed]

Hello, i just wonder why did you force users clicking exactly on kenaz rune? Because other field/space is unclickable.
Show attachment 266081

Not sure if there was any specific reasoning, but I'll see if we can make that easier for selection.

 

[Future Sensors]

So we actually used to offer CSV uploads, however there proved to be too many restrictions (special characters, Commas, etc) so we switched to XLSX

This is a matter of implementation. Not offering a plain CSV file as one of the options is quite an unusual exception.