Background story: On 9 Feb, I found there is no way for me to renew the domain name icelandic.tv on day40 of the grace period. I opened a support ticket and the staff of Dynadot said the time stamp has passed. They refuse to help me. On the same day, I carefully read the term and condition on Dynadot which make me believed that I am entitled to renew or restore my domain within the official renew grace period. ############# Quota from: https://www.dynadot.com/community/help/question/renewal-grace-period Some expired domains will be sold at auction in the Expired Auctions in our Marketplace. If this is the case with your domain, there will be no redemption period though you will still have your full renewal grace period to renew before the domain is lost entirely. Quota from: https://www.dynadot.com/community/help/question/expired-auctions In rare cases, a domain won at auction will not be added to your account because it was renewed by the original registrant. If this occurs, your account will credited the full amount of the order. Because of the nature of the life-cycle of a domain, we must auction expiring domains at the tail-end of the original registrant's Renewal Grace Period. ################# Dynadot clearly stated that they will wait until the tail-end of the original registrant's Renewal Grace Period, as well as they allow the customer having a full renewal grace period. The description "still have your full renewal grace period" . , the word 'full' explicit it will not shorten by any artificial means. The words "the tail-end of the original registrant's Renewal Grace Period" clear enough to explicit it's 45 DAY. Verisign is the only registry of .tv Domain. According to verisign website, they provide 45 days renew grace period. https://www.verisign.com/en_US/chan...ain-registrar/domain-registration/index.xhtml ------------------------- In this review website, it's worth to take a look what Todd said on 8/18/2016 https://www.yelp.com/biz/dynadot-san-mateo Quote from: Comment from Todd H. of Dynadot Business Owner 8/18/2016 We apologize for any confusion regarding our expired domain auctions. Although we do place expired domains in our auctions, the original registrant is still given the full renewal grace period of 40 days to renew their domain. This renewal grace period is a standard amount of time set by the registry and it cannot be changed by us or any other registrar. We try to ensure that registrants have every opportunity to renew their domain, which is why we start sending out domain renewal notices 60 days before the domain's expiration date and we also offer an auto-renew service at no additional charge. We hope this information helps. Please feel free to contact us directly if you like to further discuss. ---------------- Based on the above finding. The CEO of Dynadot has clearly illustrated what's a full renewal grace period means. "It's a standard amount of time set by the registry and it cannot be changed by us or any other registrar." In this comment he use 40 day as an example because 40 days is very common for Tld. That's what made all of us think Dynadot is one of the best registrars. They had a fair policy without depreciate the rights of original domain registrant. They provide full renewal grace period. So, I opened a support ticket again and told the staff I am entitled to get my domain back. I am entitled to renew / restore my domain within that 45 days. In the Dynadot website, It 's really clearly stated that if the domain renewed by the original registrant in that full grace period , which is 45 days for .tv domain. The domain will not transfer to the winner of the expired auction buyer. However, even I told them I am willing to pay the restore fee of 94.99 to get my domain back. The staff of the Dynadot keep saying that they can't help me in this situation. It has passed the 40 days grace period set by them. This is the last e-mail response from Dynadot. They are so greedy now and refused to give the domain back to me. Any advice is appreciated! Thanks!