Domain Cost Club

[Domain Sales] Do you Follow Up on Your Leads?

Discussion in 'Domain Name Sales' started by Amzymayor, .

Replies:
37
Views:
1,299

?

Domain Selling: How often do you followup on leads?

Poll closed Jan 24, 2018.
  1. 0 times

    18.0%
  2. 1 time

    29.4%
  3. 2 times

    26.3%
  4. 3 times

    12.4%
  5. 4 times

    3.1%
  6. 5+ times

    19.6%
Multiple votes are allowed.
  1. Amzymayor

    Amzymayor Established Member

    Posts:
    352
    Likes Received:
    389
    Although I'm still having some challenges with my outbound marketing (I've sold none via that means). But when I was thinking about my strategy today, I thought of following some mails up.

    Then I decided to ask from the community at large these few questions:

    1. Do you follow up on your prospects?
    2. How often do you do that?
    3. How many names have you sold by simply following up?
    4. How many times do you follow up?

    PS. It's not compulsory you help with all the answers to the question. A hint or two will go a long way. Thank you and I can't wait to read your comments
     
    The views expressed on this page by users and staff are their own, not those of NamePros.
  2. Omar Negron

    Omar Negron Active Member VIP

    Posts:
    1,329
    Likes Received:
    1,422
    Yes, I think it's important to do so.

    1. Yes
    2. Ideally once per month. Could be once every month and a half.
    3. 1 as of right now through follow up emails. Working on a new prospect now for a different name who responded to a follow up email yesterday.
    4. Same as #2.

    Made a blog post on this exact topic also!

    Hope that helps.

    -Omar
     
  3. Joe Nichols

    Joe Nichols My name is Joe and I am Canadian! VIP

    Posts:
    1,172
    Likes Received:
    1,969
    I typically only follow up once. Any more than that and I feel like I'm bordering on harassment, although I know some other domainers will continue to follow up until they get a response.

    I have a small portfolio (about 120 names) and only do outbound on a few names at a time. But in my limited experience with outbound, I've made a few sales in the XXX to very low XXXX range.

    I would say at least two or three of those sales came as a result of following up on my initial email. And my response rate also greatly increases as a result of following up, even though the responses often don't end in sales.

    I believe the follow-up is important for a couple reasons:
    1. The initial email may have been missed by your contact.
    2. It reinforces that your initial message was not spam. You are a legitimate person with a legitimate sales enquiry.
     
    Last edited:
  4. Omar Negron

    Omar Negron Active Member VIP

    Posts:
    1,329
    Likes Received:
    1,422
    Sorry I should have clarified.

    I was referring to when someone contacts YOU when interested in YOUR domain name. Known as an inbound lead. These are the leads I continue to contact every so often to see if they have interest in the name.

    When it comes to outbound sales, I only send out one email. If I do not get a response, then I keep it moving.

    Just clearing that up since I think your referring to the outbound aspect of things.

    -Omar
     
  5. Amzymayor

    Amzymayor Established Member

    Posts:
    352
    Likes Received:
    389
    Thanks so much for this. I really appreciate.
     
  6. Amzymayor

    Amzymayor Established Member

    Posts:
    352
    Likes Received:
    389
    Thanks for your contribution. Do you have any strategy for chosen who to follow up on?
     
  7. mitch007

    mitch007 Stop and smell the roses. VIP

    Posts:
    18,712
    Likes Received:
    723
    I sure do.. absolutely....

    when I am lucky enough to have any ;)
     
  8. Joe Nichols

    Joe Nichols My name is Joe and I am Canadian! VIP

    Posts:
    1,172
    Likes Received:
    1,969
    I follow up with the same person I contacted with my first outbound attempt. Occasionally (and with a big enough company) I'll try emailing someone new from the same company if the first person never responded.
     
  9. Amzymayor

    Amzymayor Established Member

    Posts:
    352
    Likes Received:
    389
    Thanks for this. I really appreciate. Do you track your mails?
     
  10. Amzymayor

    Amzymayor Established Member

    Posts:
    352
    Likes Received:
    389
    Lol. Nice. Do you wait to receive inbound leads alone without doing outbound?
     
  11. Joe Nichols

    Joe Nichols My name is Joe and I am Canadian! VIP

    Posts:
    1,172
    Likes Received:
    1,969
    Unfortunately I use the online version of Outlook, which doesn't seem to be compatible with any of the free mail trackers. Not sure about the paid ones... but I wouldn't want to pay extra just to track emails.
     
  12. Amzymayor

    Amzymayor Established Member

    Posts:
    352
    Likes Received:
    389
    Alright Joe. Thanks
     
  13. Addison

    Addison Established Member

    Posts:
    654
    Likes Received:
    1,440
    For eons, I never followed up on domain inquiries. I would get an inquiry, reply once and archive it (thanks Gmail!). I procured merited sales with that approach, but my sales proliferated once I began following up.

    Kudos to @Frank.Schilling for convincing me that it's advantageous to follow up. My sales have doubled since then. Doubling may not sound like a lot, but when you're profiting six figures and you double that, it's a lot IMO.

    I follow up 3-4 times on every inquiry, but it's not as facile as sending 3-4 emails. You have to conscientiously craft each email to elicit a response. If you don't, then following up will be unfruitful and you'll end up in :spam:.
     
  14. Amzymayor

    Amzymayor Established Member

    Posts:
    352
    Likes Received:
    389
    Wow! 3-4 times! Thanks for throwing more light on this subject. Thanks
     
  15. DomainGist

    DomainGist Active Member VIP

    Posts:
    1,471
    Likes Received:
    1,953
    5+ times is basically harassment, or begging, or complete desperation.

    I think 3 times is the most I've emailed or called before I give up and realise the buyer isn't sufficiently motivated.

    Usually:

    1) Email
    2) Second Email
    3) Last ditched telephone call (closed a few sales on this follow up, but usually on the cheap).

    I'd never go beyond that.

    Had quite a bit of success on the phone for low value sales in the UK + USA, I think Americans are often charmed when they hear an English accent on the other end of the line and that the English accent has a trust factor*

    *Although nowhere near as charming as the Irish accent coupled with their gift for the gab, the Irish could sell sand to the arabs and ice to the eskimos. If I ran a brokerage firm I'd be flying to Dublin or Cork to recruit reps.
     
    Last edited:
  16. DomainGist

    DomainGist Active Member VIP

    Posts:
    1,471
    Likes Received:
    1,953
    Mistake.

    I promise you that if you follow up your initial email with a telephone call, no more than 7 days later, you will close far more sales.

    Trust me on this one.... one email + one telephone call. Its a winning strategy for outbound.

    Some will find it scary at first but it gets easy very quickly, like riding a bike.
     
  17. Amzymayor

    Amzymayor Established Member

    Posts:
    352
    Likes Received:
    389
    Interesting. So I need to start working on my first sent outbound emails then. Thank you
     
  18. Amzymayor

    Amzymayor Established Member

    Posts:
    352
    Likes Received:
    389
    What of some of us without the English accent. Do you recommend we call or stick to the email follow up?
     
  19. DomainGist

    DomainGist Active Member VIP

    Posts:
    1,471
    Likes Received:
    1,953
    I think Indian and West African accents are at a distinct disadvantage, the former because people get sick of the sales calls and just hang up, and the latter because of the unfortunate association with internet scamming.

    But I suspect a "romance language" accent would be fine, e.g. Italian, Spanish, French accents if the people can speak good English.

    No idea where you are from.
     
  20. Amzymayor

    Amzymayor Established Member

    Posts:
    352
    Likes Received:
    389
    Unfortunately I'm from a West African Country - Nigeria. And I DARE not try my hands on the phone. What's your best suggestion please?
     
  21. DomainGist

    DomainGist Active Member VIP

    Posts:
    1,471
    Likes Received:
    1,953
    To stick with email and direct potential buyers to landing pages on trustworthy looking sites like undeveloped, sedo and uniregistry. Simple as that.
     
  22. Amzymayor

    Amzymayor Established Member

    Posts:
    352
    Likes Received:
    389
    Thanks so much. I already directed my domains to undeveloped. I think I'm going to stick to that.

    By the way, do you mind sharing the best email approach that has given you the best, consistent sales so far?
     
  23. Omar Negron

    Omar Negron Active Member VIP

    Posts:
    1,329
    Likes Received:
    1,422
    Thanks for the advice! This may be something we implement in our business and track the results.

    -Omar
     
  24. gipson

    gipson Next Domain Market VIP

    Posts:
    1,316
    Likes Received:
    1,478
    I believe that send mail or calls is clearly proof that you have no demand for you product (domain) , that devalues your product and that footprint stays forever.

    if is a good domain, and you have that domain, then ,, you have all the odds and the time to sell at you price an email or call change that, means i need you.

    try to add years to your best domains.. that was great.
     
    Last edited:
  25. Amzymayor

    Amzymayor Established Member

    Posts:
    352
    Likes Received:
    389
    Good
     

Want to reply or ask your own question?

It only takes a minute to sign up – and it's free!

Share This Page

Lysted
Loading...