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Discuss your Epik Experience!

Located in Domain Marketplace Reviews, started by dande, Jul 24, 2019

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  1. karmaco

    karmaco Top Contributor VIP

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    Update: My domain I paid for yesterday was registered after 16 hours and me contacting them. I was told it was a “technical glitch”. Not something you look for in a registrar nor have encountered anywhere else.
     
    Last edited: May 27, 2020
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  2. pb

    pb Established Member ★★★★★★★★★★

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    I have pm'd Makise yesterday with specific examples, so hopefully they will resolve this for everyone. No reply so far, though.
     
  3. AnthonyD

    AnthonyD Optimal Names VIP Gold Account

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    Ugh. Let us know if you find out what the glitch was. I have experienced glitches with every registrar I've been with except Epik but I havent been with them long so its possible yet. Nothing is perfect, humans created it. :)
     
  4. Mister Funsky

    Mister Funsky Top Contributor VIP

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    Yes.
     
  5. Coindoji

    Coindoji Blockchain and Crypto domains

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    I've been reading everyone serenades Epik and decided to test it myself.
    It's been decent experience so far, I will be likely moving part of the portfolio here - support and prices are unbeatable.

    As much as I love DAN landers - being also a registrar definitely adds Epik points - reg/transfer a name, enter price and it's listed via reasonably good landing page.

    Them being like 'full-cycle' company is also great, you can literally do everything - one thing I dream to improve (and what will make it hands down the best place for my domains) is - Dropcatching.
    I have hundreds of domains scattered around different registrars - from winning names at Dropcatch, SnapNames, Namejet and so forth.. If only Epik could somehow compete with those - will be the go to place for everything :droid: I know - probably won't happen as its technically difficult.

    But that and site speed improvement (Dashboard is reaaaally slow) and this is my choice for future. 100%.

    p.s. (well, it is already my choice (y), it's just I'm not yet bulk transfering-in, more like feedback)
     
  6. Makise

    Makise Country Manager RU/UA/BY/KZ Epik.com Staff VIP

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    There is a difference between these things:

    Most clients have individual problems. They can't find something, they need help with domain transfer, domain registration, and so on. If the problem is universal, then I'm, Rob, Sufyan, and the techs will join in to solve it.
     
  7. NicTraders

    NicTraders Top Contributor VIP Gold Account

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    You can already backorder domains with Epik, and they do pretty well at catching. And you don't have to pay a heap. Just standard reg fee of $8.49 for a .com.
     
  8. Coindoji

    Coindoji Blockchain and Crypto domains

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    I know they do, the question is how they do it. I have never won a single attempt in maybe 20.. When there is a decent name - Dropcatch dominates everything, then comes Sav, Snap, Namejet.. Damn, even Dynadot beats them :) (I compared on rare names very I was likely the only person, Dyno/Epik 2:0).


    What I'm saying is that if they could compete on higher level with top catchers it would be priceless - because I can manually catch weak/average names and I will definitely loose better ones with competition via Epik dropcatching - so in its current state it makes little sense (well, I guess hence the price, just +$0.5 on top of regular fee).

    I thought I was clear about this in my previous message. Apparently - not.
     
    Last edited: May 28, 2020
  9. Makise

    Makise Country Manager RU/UA/BY/KZ Epik.com Staff VIP

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    Epik - its only one registrar
    Dynadot - have 17 registrars



    upload_2020-5-28_22-13-32.png
     
  10. Coindoji

    Coindoji Blockchain and Crypto domains

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    IKR.. Probably, this is exactly why I said what I said.

    You people need to really start differentiate groundless critics and harmless wishes.. smh
     
  11. D Haynes

    D Haynes Top Contributor VIP

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    Just wanted to update this.

    It seems some changes have been made for the better (or it's just working properly for me now). Having sold another name that was at Epik I needed to transfer it to another registrar. This name I was able to unlock with ease, I recieved an authorisation email from Epik when the buyer initiated the transfer and when I signed into my Epik account there was a transfer request notice right at the top of the page (as I had previously suggested there should be) where I was able to click "accept" and then click an "are you sure" accept to rule out any accidental transfer.

    All in all a great improvement.
     
  12. Bob Hawkes

    Bob Hawkes Top Member NameTalent VIP Gold Account Trusted Blogger

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    Is it possible that currently there is an issue with respect to registration of (at least) .xyz names? It seems various names I look for are all listed as backorder (as though registered) but even Epik's own Whois says they are not registered, and the same names I can go to various other registrars and they show them as available to hand register (but I would prefer to register this at Epik :xf.smile:). I just tried a few names, but thought I would alert in case a bug of some kind. I had no problem registering an .xyz at Epik just a few days ago, so seems something new.
    Bob

    PS I don't want to publicly post the one I am trying to register :xf.wink: but for example if you try to register: isthisnamereallyregisteredhuh.xyz which I am pretty sure is available :xf.rolleyes: it tells me the option is to backorder it. Thanks for any help.

    EDIT: it is not just .xyz. I get same thing after logging out and in with .best and .online and I suspect many other extensions, but many others work including .life, .world, .co, .org, .net and .com.
     
    Last edited: May 30, 2020
  13. X7 Ryan

    X7 Ryan Owner, X7 Media Gold Account

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    Confirm I get the same with a random gibberish xyz domain.

    Almost certainly either a bug, works as expected at another registrar. Hope you let Epik support know so they can get on fixing this.
     
  14. Bob Hawkes

    Bob Hawkes Top Member NameTalent VIP Gold Account Trusted Blogger

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    Just wanted to update that all is now working fine today in this regard for me.
     
  15. Abdullah Abdullah

    Abdullah Abdullah Top Contributor VIP

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    Guys, is Epik down? Can you access it? More than an hour and I am not able to access it.
     
  16. pb

    pb Established Member ★★★★★★★★★★

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    Works for me right now.
     
  17. Bob Hawkes

    Bob Hawkes Top Member NameTalent VIP Gold Account Trusted Blogger

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    I just bought a marketplace domain there, and my domain portfolio all show up. Seems fine for me (in western Canada).
    Bob
     
  18. Abdullah Abdullah

    Abdullah Abdullah Top Contributor VIP

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    Strange, I still cant access it. It also says connection to the site is not active epikissue.png
     
  19. Amphibia07

    Amphibia07 Established Member

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    Epik page seems to be timing out. Yesterday afternoon strangely the password prompt told me incorrect password, although pretty sure I entered credentials right, and double checked entering 2nd time. Today managed to chat with customer service briefly, but now the page is totally out, can't even access the homepage. Logging from Europe here.
     
  20. Namersen

    Namersen Established Member

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    Can I trigger a registrar read without having to delete and add the domain again? After I moved a domain from one external registrar to another external registrar, the Domain Manager is left with the old expiry date, from previous registrar, and some marketplace menus are consequently grayed out.
    Screenshot at 2020-06-04 05:51:04.png
     
  21. AnthonyD

    AnthonyD Optimal Names VIP Gold Account

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    Yesterday, June 3, none of my domains recorded any google analytics visits between the following times 2020-06-03_0946 and 2020-06-03_1604 and which is very odd since my history has shown consistent visits through out the day so something definitely happened.
     
  22. NameDeck

    NameDeck Top Contributor VIP

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    Since the dropcatch thread was closed I think this one is the right place to ask.

    I just backordered a .org and this is what my order confirmation states:
    Domain Date Expected Drop Date Escrow Deposit Position
    XXXX.org 06/08/2020 06/05/2021 $8.49 1

    In my backorder overview the availability date states N/A and the name is dropping in a couple of days. Anybody else having the same experience on .org backorders?

    On my last .org backorder I watched it drop myself, they missed it and I handregged it myself (also at epik). I don't expect too much competition but as I will be away during the drop window I would hate it if they missed it, it becomes available and someone else handregs it.
     
  23. pb

    pb Established Member ★★★★★★★★★★

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    Yeah, I wonder why they take backorders on many different extensions if they only catch com and net, all the rest just hangs with N/A until you cancel.
     
    Last edited: Jun 8, 2020
  24. NameDeck

    NameDeck Top Contributor VIP

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    Thanks for that. I think they mentioned they had some technical issues last time. Since I'm not the only one with this issue I think I'll just place some additional backorders at other dropcatchers in case my bot doesnt catch it.
     
  25. NameDeck

    NameDeck Top Contributor VIP

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    So I decided to contact support. They're unaware of any backorder issues. Took them long enough to tell me that. About half an hour. I'm not convinced.
     

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