Dan.com stole my $

[ksusha64]

Dan.com accepted the $ for the domain they knew they did not have. I have proof they didn't have that domain and accepted money anyway. They refunded $4,000 short for the name. They are breaking the law by not keeping your $ in secure escrow account. Instead they returned $4,000 less from different BANK, different COUNTRY, and shorted me $4,000.
I demand they return the $ I paid for the name. They held the $ for 1 week!!! and returned $4,000 short.
Dan.com is complete scam. They refusing to deal with details. I will post screen shots and proof.

 

[Sutruk]

@ksusha64 if you see this post by Dan.com you can see that they received 49,506 EUR and they sent you back 49,506 EUR. So in no way they have gained anything, because they did not convert any currency.

So, here we go. Who converted from usd to euro, and then from euro to usd? There you have it, your bank.

Now let's see what happened.

On Dec 6, you sent 49,506 EUR and you say that you paid "around $58,000 USD" for it.

I paid around $58,000 USD for it.

Since I paid 49,500 in euros

Well, there you have the first $2,000 of conversion fees that your bank charged you. You should have paid $55,852 usd for sending 49,506 EUR as of Dec 6 usd-eur exchange rates, but your bank charged you a 3,8% of conversion fees if you paid $58,000 usd).

https://www.xe.com/currencytables/?from=USD&date=2021-12-06#table-section

Then, the second $2,000 of loss, when Dan.com sent you 49,506 EUR on Dec 10. You should have received $56,008 usd as of Dec 10 usd-eur exchange rates, but your bank charged you a 3,7% of conversion fees, and you only received $54,000 instead of 56,008 usd).

https://www.xe.com/currencytables/?from=USD&date=2021-12-10#table-section

I just have seen the amounts sent, usd charged, eur received and exchange rates, so I thought to let you know so you can see who took the $4,000 of your loss.

I am not a bank expert, just trying to help you understanding what happened with your lost $4,000.

@ksusha64 ask your bank for the conversion fees they charge to convert from usd to eur and from eur to usd. Maybe you find there the answer.
I know some banks charge a high amount (around 3%) to convert between currencies. They are who make business with these conversion fees.

 

[DAN.COM]

$4000 big money.
I think Only Problem here dan not refunded full money same account.

Thanks for sharing issues/alerts

Please be wary of repeating false information posted by the OP.

The exact same EURO amount that we received was sent back to the buyer from the same bank account. The buyer should seriously consider changing banks since they have a contract with that bank that takes the fee that the OP wants us to pay for.

If the OP knew what kind of contract they had signed with their bank, they could have asked us to send the refund in a different currency and save on exchange rates charged by their own bank.

Our team is extremely helpful in these situations for customers that respect our time and efforts. But the moment a counterparty engages in defamation or extortion, we've historically shown to limit our support to that that our TOU dictates.

 

[blogspotter]

Please be wary of repeating false information posted by the OP.

The exact same EURO amount that we received was sent back to the buyer from the same bank account. The buyer should seriously consider changing banks since they have a contract with that bank that takes the fee that the OP wants us to pay for.

If the OP knew what kind of contract they had signed with their bank, they could have asked us to send the refund in a different currency and save on exchange rates charged by their own bank.

Our team is extremely helpful in these situations for customers that respect our time and efforts. But the moment a counterparty engages in defamation or extortion, we've historically shown to limit our support to that that our TOU dictates.

This is what many people find it so difficult to understand.

I even get Netsol to work in my favor with a little polite conversation

 

[DOMAIN ILLUMINATI]

Why would you send a large amount of money like that after they told you not to send it until they verified the domain first?

As one can read in this thread, the OP (she) wrote (more than once) that DAN informed her to not send the payment at a time after she already sent it.

While she has not published a proof for her claim, DAN on the other hand has not publicly rejected this specific claim by her as wrong.

I am just commenting what I can read because it seems that this detail is probably the decisive point in terms to get this matter soluted.

 

[stevanlieberman]

Show attachment 206209

Oo How cool, something to put on your digital shelf. Can I get one too?

 

[jberryhill]

Can I get one too?

We should mint them as NFT's.

As one can read in this thread, the OP (she) wrote (more than once) that DAN informed her to not send the payment at a time after she already sent it.

While she has not published a proof for her claim, DAN on the other hand has not publicly rejected this specific claim by her as wrong.

I am just commenting what I can read because it seems that this detail is probably the decisive point in terms to get this matter soluted.

They are both telling the truth on that point.

If you look at the posts in the thread, the buyer says he or she ordered the wire on Sunday. The way that most banks work is that you can order a wire transfer any time you want, but they send them during their business hours. If I ask my bank to send a wire on Saturday, it will go out on Monday.

If, on a Monday afternoon, I send a wire to someone in Europe, it will likely not be posted to their account until Tuesday or possibly Wednesday, under the most optimistic conditions.

International wire transfers are NOT instantaneous. The earth is round. It spins. Banks are open to do business at different times.

The most likely circumstances based on what both parties are saying, is that Dan.com told the buyer not to send the wire AFTER the buyer had ordered their bank to send the wire, and BEFORE the payment reached Dan.com's bank account. As the recipient of the wire, Dan.com would have no way of knowing when the sender had actually asked their bank to send it. So, what does that solve for you?

The point is that YOU are responsible for picking your bank and the currency in which you bank. As pointed out above, the $4000 was a $2000 bite each way, made by the buyer's bank. Dan.com would have no way of knowing what the buyer's bank was going to charge when Dan.com issued the refund. However, no merchant is going to assume responsibility for the fees charged by a customer's bank.

 

[johnn]

Oo How cool, something to put on your digital shelf. Can I get one too?

John paid me $200 for the trophy. There is only one 1st place.
If you can pay me more than John then I will take that one back and give it to you.

 

[karmaco]

We should mint them as NFT's.



They are both telling the truth on that point.

If you look at the posts in the thread, the buyer says he or she ordered the wire on Sunday. The way that most banks work is that you can order a wire transfer any time you want, but they send them during their business hours. If I ask my bank to send a wire on Saturday, it will go out on Monday.

If, on a Monday afternoon, I send a wire to someone in Europe, it will likely not be posted to their account until Tuesday or possibly Wednesday, under the most optimistic conditions.

International wire transfers are NOT instantaneous. The earth is round. It spins. Banks are open to do business at different times.

The most likely circumstances based on what both parties are saying, is that Dan.com told the buyer not to send the wire AFTER the buyer had ordered their bank to send the wire, and BEFORE the payment reached Dan.com's bank account. As the recipient of the wire, Dan.com would have no way of knowing when the sender had actually asked their bank to send it. So, what does that solve for you?

The point is that YOU are responsible for picking your bank and the currency in which you bank. As pointed out above, the $4000 was a $2000 bite each way, made by the buyer's bank. Dan.com would have no way of knowing what the buyer's bank was going to charge when Dan.com issued the refund. However, no merchant is going to assume responsibility for the fees charged by a customer's bank.

I could not agree more. DAN is not responsible for exorbitant fees the buyers own bank charged him/her. Perhaps if the buyer had done even basic research before jumping on a perceived “deal” none of this would have happened.

We all get charged fees from time to time. If you don’t like it you don’t blame DAN and try to discredit them publicly for your own banks policies. Get a new bank.

 

[DOMAIN ILLUMINATI]

They are both telling the truth on that point.

If you look at the posts in the thread, the buyer says he or she ordered the wire on Sunday. The way that most banks work is that you can order a wire transfer any time you want, but they send them during their business hours. If I ask my bank to send a wire on Saturday, it will go out on Monday.

If, on a Monday afternoon, I send a wire to someone in Europe, it will likely not be posted to their account until Tuesday or possibly Wednesday, under the most optimistic conditions.

International wire transfers are NOT instantaneous. The earth is round. It spins. Banks are open to do business at different times.

The most likely circumstances based on what both parties are saying, is that Dan.com told the buyer not to send the wire AFTER the buyer had ordered their bank to send the wire, and BEFORE the payment reached Dan.com's bank account. As the recipient of the wire, Dan.com would have no way of knowing when the sender had actually asked their bank to send it. So, what does that solve for you?

The point is that YOU are responsible for picking your bank and the currency in which you bank. As pointed out above, the $4000 was a $2000 bite each way, made by the buyer's bank. Dan.com would have no way of knowing what the buyer's bank was going to charge when Dan.com issued the refund. However, no merchant is going to assume responsibility for the fees charged by a customer's bank.

The point is that we do not know all facts ("the whole truth").

In other words, as I explained (my view in my previous posts), we do not know which of both events happened definitely first - it was either ...

... DAN's information to her (according to the OP's nP profile, the OP is a female (just as information in regards to your "he or she")) to not send the payment ...

... or ...

... her (order of her) payment (logically it is the time of the order of the payment which is the decisive time and not the time when the payment bank internally starts or when it arrives at the recipient's bank account because once it is ordered you can not cancel it) and this information (the answer to the question which event happened first) is the "missing link" (I only use this term ("missing link") as an in my view appropriate wording here for a better understanding - but aside that, I don't use (it in it's original context) as I do not belive in freemasonic fairy tales, just saying (writing) for the record).

Taking timestamps (some say time has to do with space, so timestamps should be available in this day and age - especially on a spinning, round earth) into consideration, it should not be that difficult (for both sides) to find out which event happened first (of course, there is the posiibility that both events happened at the exact same time but for "99 %" it was one of both events which happened first).

The answer to your question what this would solve for me is pretty simple - it would be the basis for me to decide (if I would have to decide it) which of both sides (DAN or OP) has to take over = pay the loss that the OP has suffered due to the purchase of a domain name that was obviously (originally) verified (I can't assume anything else as this is what is requested when you want to successfully list a domain name on DAN) and listed for sale although ...

... it was in fact not available as it turned out after the purchase - and here we are again, it seems to be a technical issue which originally caused this situation.



@NamePros

In my view the defamatory / libelous / slanderous title of this thread ("Dan.com stole my $") should be changed instantly into something like "I bought (and paid) a domain name @ DAN that was, although verified (when it got listed), in fact not available and this resulted in a (relatively big) loss! Who is responsible for my loss now?" as it is pretty clear that DAN DID NOT <STOLE> (?!) SOMEONES $ and as long as the current title ("Dan.com stole my $") remains, I can fully understand DAN if they won't do anything that would lead to the compensation of the OP's loss.

 

[LarryDomain]

If we'd contact you privately it would be our lawyer contacting you about the defamation and extortion case you're building in this thread.

We're closely monitoring your actions here and elsewhere.

Was looking for the theat.. Found it! This is so exciting for a slow Thursday evening. Especially when Epik drama is slowing down..

 

[LarryDomain]

No, you have a monetary loss due to the intentional acts of a person who fraudulently listed the domain name for sale on Dan.com. Unfortunately, by going after the other party who was the victim, in terms of time and money, you probably aren't going to get much cooperation in attempting to identify the person who is actually responsible for what happened to you.

But you agreed to the following terms:

https://dan.com/terms_of_use

3.4 Parties acknowledge and agree that the Contractor cannot exercise any rights to and therefore has no influence on the actual state of the domain name, including the accessibility of the domain name offered by the Provider. Contractor does not make any guarantees or warranties with respect to the domain name. In case of a dispute with respect to the domain name, Provider and the Transferee shall resolve such dispute between themselves.

...


9.4 Except in case willful misconduct, Parties acknowledge and agree that Contractor is not in any way liable for any damages resulting from the provision of the Services or any defects in the performance of the Website and/or the secure access to the Website or parts thereof. All information on the Website is subject to typos or misspellings. For the avoidance of doubt, the Contractor is therefore not in any way liable for any damages resulting from:

a. the use of Services from the Contractor, including (but not limited to) use of Contractor’s Website (including the landing pages), (active) service brokerage and transaction concerning the transfer of the domain name and other Services offered by the Contractor;

b. false or incomplete information on the Website or any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft, destruction or unauthorized access to, alteration of or use of any asset;

c. use of Third Party services or use of purchased domain names or other services via the Website, including the use of the payment services offered on the Website through Third Parties (such as Contractor’s payment provider Adyen);

d. defects in the actual state, including the accessibility, of the domain names;

e. acts of Third Parties hired by the Contractor, including Third Parties that effectuate mediation or financial settlements; and

f. changes in the services of the Contractor or changes in or on the Website.

----------

Just for your reference, by stating that you are the victim of alleged "negligence", you have admitted the behavior to which you take issue was not intentional.

However, now that we have all tracked down the issue to fees charged by your bank (or by an intermediary bank used by your bank) for currency conversion, it is abundantly clear that your various claims of "money laundering" or that Dan.com somehow profited illegally by stealing your money are false. Knowing these accusations to be false, you choose to maintain them, and have not retracted them. Your choice in that regard is intentional, in contrast to the behavior of Dan.com which you allege to be merely negligent.

Sooo lawyer sounding.. u goot!

 

[Abdillahi Abdillahi]

Banks always charge a lot and one should know the fees involved. I have seen no banks using the Xe.com rates so comoaring by that is a waste. Another thing is, @DAN.COM would never do something like this and the accussations by the OP are amusing I would say because money laundering is not something you can throw around easily

I suggest the OP to contact his or her bank and see what rates were applied since two different currencies were being transferred.

 

[jberryhill]

John paid me $200 for the trophy. There is only one 1st place.
If you can pay me more than John then I will take that one back and give it to you.

Damn crooked domainers. Mods, please change thread title to "@johnn stole my $"

 

[johnn]

Nothing is free.
The only thing you get for free is Computer Virus.

 

[iAdam]

I think OP tried to get tomato for $58k before anyone else can. We all know that tomato.com worth more than that... it turned out to be a rotten tomato.

OP didn't perform any due diligence before wiring the money, even after DAN told her to wait until they verify ownership.

 

[DOMAIN ILLUMINATI]

I think OP tried to get tomato for $58k before anyone else can. We all know that tomato.com worth more than that... it turned out to be a rotten tomato.

OP didn't perform any due diligence before wiring the money, even after DAN told her to wait until they verify ownership.

"... wiring the money after DAN told her to wait until they verify ownership."

As one can read in this thread, the OP wrote (more than once) that she wired the money before DAN told her to wait until they verify ownership.

However, she should therefore be able to prove her claim with a screenshot (including the original date / time) of DAN's message to her and with a screenshot (including the original date / time) of her (order of) her payment.

But interestingly until now this (proof of her claim) did not happen, at least not here in this thread (and this makes no sense to me).

 

[HandmadeLife]

I gradually started moving my domains landing page from Dan to other sites in solidarity with our colleague and lack of sympathy for her problem (even with her bad way of presenting her problem).

We have to admit that there are people who are more bad and less polite than we have seen their comments here.

Thank you Dan, I love and appreciate you very much But I am psychologically damaged for this (op)

 

[Escanor]

It doesn't take a genius to deduce that this is simply a matter of bank deductions and exchange rate.

From the screenshots, Dan recieved 49,506 euros and refunded same amount. The OPs bank would definitely deducted the relevant charges for receiving a wire transfer.

Be that as it may, I would not take this op serious if you cannot provide an ounce of evidence to support your claims. You only made allegations, you have showed no proof to back it up. You can easily redact sensitive information if you are serious.
If you want namepros to be an arbitrator in this case, then you need to do the needful. I do not work with assumptions, I work with hard facts.

 

[Jv1999]

so what happened?

why didn't KSusha post any screenshots? Did she send euros and received the same amount of euros back?

this thread just died without conclusion