DAN.COM Domain Marketplace (Official Thread)

[DAN.COM]

DAN.COM (formerly known as Undeveloped.com) is on a path to be become the biggest domain marketplace in the world. We use state of the art technology to solve everyday problems buyers and sellers in the domain industry face. At DAN.COM we focus on automating most processes required to buy & sell domains to increase a more efficient and active secondary market for domains.

What sets us apart is our strong focus on product development and customer satisfaction. We leave nothing to chance and every single feature and element we introduce is professionally and carefully designed and built.

DAN.COM is ranked in the top 5 best-rated marketplaces in the world (According to the biggest review platform Trustpilot) and in the domain industry, we're the domain marketplace with the highest rating with an average of 9,4 out of 10 points.

At DAN.COM you will get the highest value for the lowest commission around. Due to our domain transfer automation, we can offer significantly faster handling of domain transactions and payouts (usually within 24 hours) at the lowest fee charged by any domain marketplace.

We've been the first on many fronts and proudly will continue to keep innovating. We were the first to offer optimized for sale pages since 2013, the first to provide payment plans in the form of lease to own and rentals and also the first and only domain marketplace offering free SSL on all domains parked with us for over a year now.

Read more about DAN and our future plans here: https://blog.undeveloped.com/a-big-leap-forward-3a3cc59ed418

This thread is created to act as an informal communication board between the DAN team and the domain community. Feel free to post feedback here and to discuss how you use DAN.

What this thread is not meant for is support. Please contact our support team here: [email protected] when you need assistance.

Previous reviews under old brand: https://www.namepros.com/threads/undeveloped-com-experience.893201/

 

[frank-germany]

@Dan

today I learned that a domain was sold for about $3500 USD at DAN
and the buyer paid for the domain
not quite sure if the domain was transferred to DAN
- at least that's what I understood-

then later on the buyer complained about
"wife unintentionally bought it - she thought it was $3.50 USD -

( amount altered for privacy )

and then you refunded

is that something we need to expect?
honestly, that scares me

 

[lennco]

Good morning Lennco,

Thank you for reaching out to us.

When using DAN.COM we have account managers chasing your payments in order to ensure timely payments. However, when one misses a deadline we always consider external factors that could be causing it. Due to this, we chase buyers by private email and phone for a period of 14 days on average before terminating the agreement.

Also, the commission is charged on each monthly payment. We collect your payments on a monthly basis and process your payouts - our commission as well.

Have a great week.

Hi Laszlo,

I am still confused on how the commission works on payment plans.

How much commission is it? Is it still just 9% overall?
Is that 9% spread out of the life of the payment plan?
What is the percentage of the commission for each payment?

Thanks

 

[Jurgen Wolf]

When currency signs will be replaced by USD/EUR/GBP?
It was asked many times already...

 

[carob]

Hi Laszlo,

I am still confused on how the commission works on payment plans.

How much commission is it? Is it still just 9% overall?
Is that 9% spread out of the life of the payment plan?
What is the percentage of the commission for each payment?

Thanks

Hi it's just a flat 9% from each payment, I think Dan.com will confirm that. So presumably if a plan is terminated, no additional fees to seller.

I was wondering if the seller has any role or input when a payment is missed - or does Dan just decide solo to terminate the agreement? Seller might be minded to allow a payment holiday for a month if there were good reasons for it.

 

[lennco]

Hi it's just a flat 9% from each payment, I think Dan.com will confirm that. So presumably if a plan is terminated, no additional fees to seller.

I was wondering if the seller has any role or input when a payment is missed - or does Dan just decide solo to terminate the agreement? Seller might be minded to allow a payment holiday for a month if there were good reasons for it.

Thanks Carob,
Long time no speak, I use to see you a lot over in the Wallet thread years ago.

I should have done the math, that make perfect sense now, 9% is 9% no matter how its sliced up.
Cool, I think I will start offering up payment plans now.

 

[LaszloSchenk]

@Dan

today I learned that a domain was sold for about $3500 USD at DAN
and the buyer paid for the domain
not quite sure if the domain was transferred to DAN
- at least that's what I understood-

then later on the buyer complained about
"wife unintentionally bought it - she thought it was $3.50 USD -

( amount altered for privacy )

and then you refunded

is that something we need to expect?
honestly, that scares me

Dear Frank,

This depends on the situation on hand. We are all humans and all make mistakes. Due to that we review these situations per case and act accordingly. If you send me a private message with the domain I can investigate the matter and let you know why the decision has been made.

Best regards,

 

[LaszloSchenk]

Hi it's just a flat 9% from each payment, I think Dan.com will confirm that. So presumably if a plan is terminated, no additional fees to seller.

I was wondering if the seller has any role or input when a payment is missed - or does Dan just decide solo to terminate the agreement? Seller might be minded to allow a payment holiday for a month if there were good reasons for it.

Good morning Carob,

Thank you for answering the question already. This is correct. The total amount equals regardless of it being charged on the total price or each individual installment. However, we charge deduct it on a month to month basis rather than the entire commission in full.

In addition, the seller most definitely will be consulted. We will ultimately lay the decision with you before termination takes place.

Have a great day.

 

[LaszloSchenk]

When currency signs will be replaced by USD/EUR/GBP?
It was asked many times already...

Good morning Jurgen,

As indicated before, this is listed with our product team. It will be tackled once some additional changes we are currently working on are finished

Have a great day.

 

[alcy]

@LaszloSchenk hi..can u say some things bout yer bodis union..new landers..etc..ty

 

[tonyk2000]

@LaszloSchenk hi..can u say some things bout yer bodis union..new landers..etc..ty

Two good companies, not competitors, doing things together. Not a frequent occurance. And, a good news!

 

[LaszloSchenk]

@LaszloSchenk hi..can u say some things bout yer bodis union..new landers..etc..ty

Good morning @alcy,

We only just started the beta phase of this new development but already receive a lot of great responses like yours. Once the beta phase concludes we will initiate the launch of the first ever hybrid monetization-sales landing page. It will finally allow users to maximize both their sales and ad revenues.

Please find more information here: https://www.thedomains.com/2020/09/09/dan-bodis-partnership/

Have a great day.

 

[frank-germany]

Good morning @alcy,

We only just started the beta phase of this new development but already receive a lot of great responses like yours. Once the beta phase concludes we will initiate the launch of the first ever hybrid monetization-sales landing page. It will finally allow users to maximize both their sales and ad revenues.

Please find more information here: https://www.thedomains.com/2020/09/09/dan-bodis-partnership/

Have a great day.

how will the setup for domains that should have parking monetization be?
how do I define the domains that apply?

 

[LaszloSchenk]

how will the setup for domains that should have parking monetization be?
how do I define the domains that apply?

Good morning @frank-germany,

Once it is enabled for all users, the pages can be activated per domain from within your portfolio section. Alternatively, you can set a default in your general settings at which you state from which monthly traffic on the hybrid page should get activated automatically.

Have a great weekend.

 

[legendarynames]

@LaszloSchenk

If I may give a small contribution to the landing page feature, I suggest that rather than having an ON/OFF button for each domain, display three options: ON/OFF/"As Per the global setting".

This way one may turn the global setting off and activate the hybrid landing page for a handful of domains; or conversely, have the global setting on and deactivate it only for a few domains.

When you have a big portfolio, an ingenious UI means we have to make a smaller number of actions to achieve the desired configuration. I can tell from experience that developers are not domainers and generally don't get this (including DAN's).

 

[td11]

I sold 2 domain names on Sedo. The domain names were redirected to Dan.com sales page with buy now price. I had made the same price on my Sedo account as a minimal offer so that there was no buy now twice. Instead of using buy now from Dan.com, the buyer made an offer with Sedo. I sold it through Sedo and now I am still waiting for the transaction to be completed (buyer still has to change domain name holder). This all takes a long time compared to Dan.com. At Dan.com I receive the amount within 24 hours after it has been paid by the buyer.

How can the buyer buy through Sedo and not through Dan.com? While the domain name also refers to the sales page of Dan.com. Does it have to do with your brand awareness? I advise you to increase your brand awareness and work with multiple parties (such as Namebio, DNJournal).

 

[frank-germany]

Good morning @frank-germany,

Once it is enabled for all users, the pages can be activated per domain from within your portfolio section. Alternatively, you can set a default in your general settings at which you state from which monthly traffic on the hybrid page should get activated automatically.

Have a great weekend.

to me it's not the traffic, that defines it
but the likelyhood of trademark issues

 

[frank-germany]

I sold 2 domain names on Sedo. The domain names were redirected to Dan.com sales page with buy now price. I had made the same price on my Sedo account as a minimal offer so that there was no buy now twice. Instead of using buy now from Dan.com, the buyer made an offer with Sedo. I sold it through Sedo and now I am still waiting for the transaction to be completed (buyer still has to change domain name holder). This all takes a long time compared to Dan.com. At Dan.com I receive the amount within 24 hours after it has been paid by the buyer.

How can the buyer buy through Sedo and not through Dan.com? While the domain name also refers to the sales page of Dan.com. Does it have to do with your brand awareness? I advise you to increase your brand awareness and work with multiple parties (such as Namebio, DNJournal).

my guess is:
it was an international domainer doing regularly sales with Sedo
or
it was a german end user, who has never heard of DAN but a lot of Sedo

 

[td11]

my guess is:
it was an international domainer doing regularly sales with Sedo
or
it was a german end user, who has never heard of DAN but a lot of Sedo

I have just look at it and it is an end user from Belgium.

 

[LaszloSchenk]

@LaszloSchenk

If I may give a small contribution to the landing page feature, I suggest that rather than having an ON/OFF button for each domain, display three options: ON/OFF/"As Per the global setting".

This way one may turn the global setting off and activate the hybrid landing page for a handful of domains; or conversely, have the global setting on and deactivate it only for a few domains.

When you have a big portfolio, an ingenious UI means we have to make a smaller number of actions to achieve the desired configuration. I can tell from experience that developers are not domainers and generally don't get this (including DAN's).

Good morning @legendarynames

Thank you very much for your input.

I will make sure to relay it to our product team for review as I understand the value of it!

Have a great week.

 

[LaszloSchenk]

I sold 2 domain names on Sedo. The domain names were redirected to Dan.com sales page with buy now price. I had made the same price on my Sedo account as a minimal offer so that there was no buy now twice. Instead of using buy now from Dan.com, the buyer made an offer with Sedo. I sold it through Sedo and now I am still waiting for the transaction to be completed (buyer still has to change domain name holder). This all takes a long time compared to Dan.com. At Dan.com I receive the amount within 24 hours after it has been paid by the buyer.

How can the buyer buy through Sedo and not through Dan.com? While the domain name also refers to the sales page of Dan.com. Does it have to do with your brand awareness? I advise you to increase your brand awareness and work with multiple parties (such as Namebio, DNJournal).

Good morning @td11

Sorry to hear how this turned out. We are already investing heavily in brand awareness and have seen an increasing trend for the past months already. It likely was the result of browsing inventory directly on Sedo. Still, I want to thank you for your input and we will continue increasing our brand awareness of course.

Have a great week.