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Alert! 1and1.com is the scammer!

Located in Domain Registrar Reviews, started by elmoney, Jul 23, 2018

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3,274

  1. elmoney

    elmoney Top Contributor VIP

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    2 days ago i initiated the transfer of 11 domains .CO to 1and1. But they blocked my domains account panel at 1and1 and today i received this email:

    "It appears that you currently have an overdue balance with 1&1 Internet. To resolve this matter, please complete the following steps:

    1. Contact our billing department at 1-877-300-8316 and mention Customer ID: xxxxxxxxx to discuss the balance and payment options available.
    2. Submit a payment to satisfy the overdue balance and wait the recommended time frame for the payment to be fully processed and verified.
    3. After waiting the recommended time frame for processing, please contact us at 1-877-206-4253 so we can approve your most recent order(s).


    If this debt is not resolved within the next 7 days, your recent order(s) will be cancelled."


    I have no debts them, but funds for transfer was charged from my card.
    Can i return payment for the transfer?

    Thanks!
     
    Last edited: Jul 23, 2018
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  2. APP VN

    APP VN Established Member

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    Is this the first time you use 1and1?

    I have been avoiding 1and1 more than 3 years ago.

    1. They usually deduct money from my card with no reason.
    2. They usually block account with no reason.
    3. They usually add more (hidden) services when you order new/transfer the domain.
    4. 5. 6. ...etc
     
    Last edited: Jul 23, 2018
  3. elmoney

    elmoney Top Contributor VIP

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    I used 6y ago. but transferred out all domains and cancelled some domains, so i have no debt. After cancelled and after transferred domains, they tried to charge for them for renewal... but my card was expired and they could not to charge. Now i returned with transfer in, using Paypal
     
  4. APP VN

    APP VN Established Member

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    In your case, I just recommend to you:

    1. Send an email with "strong" words to [email protected] or [email protected]
    2. Go to 1and1 FB Page, raise you case in this.

    Hope you get lucky.
     
  5. creataweb

    creataweb Some Guy with Awesome Senior High School Photo VIP ★★★★★★★★★★

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    Lesson: don’t use 1&1.

    Most everyone knows it’s one of the worst if not worst registrar.
     
  6. elmoney

    elmoney Top Contributor VIP

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    already replied, that i will complain to ICANN
     
  7. urljunky

    urljunky Top Contributor VIP

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    News Flash!!
    You must not have been reading any threads on here.
     
    Last edited: Jul 23, 2018
  8. golan

    golan GolanMedia.com VIP

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    They won't give it a flying fuck.

    Sorry, you are definitely not a n00b, how did you ever get this weird idea - to even touch 1&1?
     
  9. elmoney

    elmoney Top Contributor VIP

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    Their price was 6.99 for.co transfer
     
  10. golan

    golan GolanMedia.com VIP

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    They often gives $1-2 for .com regi. But your nerves and money and peace in mind are worth more than those savings.
     
  11. Josytal

    Josytal Top Contributor VIP

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    They lure with cheap 6.99 co transfer. I transferred over 20 co domains to them. But I was wary 'cos of negative reviews about them, so I used Paypal for payment, so they can not charge me without my permission.

    Worst, they lock you in with some dubious, 6-page contract. That's not all. When you order any item from them, they will not bill you or charge your account immediately. They wait for 7-10 days before deducting money from your account. Weird!

    I'm already thinking of transferring out.
     
  12. Deepak Bhandari

    Deepak Bhandari Established Member

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  13. MadAboutDomains

    MadAboutDomains Top Contributor VIP ★★★★★★★★★★

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    I wouldn't bother. I complained about a registrar recently about a TM dispute, where the registrant had broken the registrar terms and the registrar hadn't acted in accordance to thier own or ICANNs terms. They didn't care...
     
  14. Premiums

    Premiums find.ventures

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    why 1and1
    the same price on porkbun
     
  15. elmoney

    elmoney Top Contributor VIP

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    transfer/register
     
  16. Jstin25

    Jstin25 New Member

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    1and1 is now Ionos (rebranded to "ionos") but possibly all continues the same, if you transfer or not renew a domain in your account they cancel your account, is maybe the only registrant that make this.
     
    Last edited: Nov 4, 2018
  17. MadAboutDomains

    MadAboutDomains Top Contributor VIP ★★★★★★★★★★

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    Ionos? Their name choice is as good as their quality of service.

    I will be avoiding them at all costs still.
     
  18. Shaun Lun

    Shaun Lun Top Contributor VIP

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    I purchased their hosting for $12 for a year with free domain. The cp said that contract is being created and will take 24-48hrs for the set up. Wow! First time i came across a hosting provider for a simple shared hosting account setup.

    It’s been about 36hrs now and I check the domain is still available for registration with Godaddy whois. Lol.

    Is it a reseller, 1and1? Are they that lathergic or just inefficient or not capable?
     
  19. MasterOfMyDomains

    MasterOfMyDomains Top Contributor VIP ★★★★★★★★★★

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    :xf.eek:
     
  20. Shaun Lun

    Shaun Lun Top Contributor VIP

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    It's been 5 days and it still says: locked. I can't use the service. Pathetic! I wrote to the to keep the $12 and also take back their service lol. 1and1 is basically stealing people's money I suppose. Stay alert guys.
     
  21. Viking007

    Viking007 New Member

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    They are known fraudsters worldwide. My account was blocked for no reason and I ended up losing a very expensive domain. Still breaks my heart till date.
     
  22. Shaun Lun

    Shaun Lun Top Contributor VIP

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    Should have known earlier. I thought I'll just put up a blog so I chose their $1x12 =$12 for 1 year shared hosting with a free domain. Anyway, I'll go ahead with godaddy or other registrars.
     

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