Afternic - Official Thread

[GoDaddy]

Hello NamePros!
By popular demand, we have launched a dedicated feedback thread for Afternic, the GoDaddy-owned domain name marketplace.

We have created this thread as a way for you to tell us what works, what doesn't work, and what features you'd like to see at Afternic (please be constructive with your feedback). We're looking forward to hearing from the domain investment community to help us shape the future of Afternic.

We will also be sharing Afternic product updates in this thread.

Please note that this thread is not meant for support. Please email our support team at [email protected] for assistance.

 

[Mister Funsky]

I've got a question @GoDaddy

When looking at the lead center page, the names and data are listed and have a slight blue background. It has been this way for a while, but I have one name that is not highlighted...meaning it has a white background like the rest of the page.

The status is the same as those around it, stalled, and there is no other reason I can find for it being singled out. Thanks.

 

[camcon]

@GoDaddy I added 2 domains to my afternic account yesterday and had to immediately provide proof of ownership as someone has listings for both on them on godaddy. I proved ownership and they were accepted in my afternic account. I have them for sale under 'make offer'.

However 1 day later both rogue listings are still available for sale on godaddy and my listings are not visible. I thought that proving ownership and having them for sale in my afternic account would remove the rogue listings on godaddy but apparently not. How do i get rid of the rogue listings so my listings are live and not the rogue ones? Shouldn't they automatically get removed when I verified ownership in afternic or is that not how it works?

This has now been sorted by afternic. Thanks to everyone who commented/advised.

 

[GoDaddy]

Hi @GoDaddy , please note it has been a month and the issue still persist with .vc domains. It is just not possible to list them at Afternic. It requires a manual forced listing from service department, but many time it takes 4-5 emails sent to the team that they understand what the real issue is, list them manually, making sure they are not ending up in pending review and actually domains showing up in portfolio so I can set the landers accordingly. Last time it took me 5 mails and domains still ended up disappearing from the portfolio again after service team confirmed they are listed. Could you please escalate the issue internally since this is consuming my and the support staff´s time and energy which could be spent elsewhere. I am pretty sure I am not the only one list this extension so they might be overwhelmed with such requests. Note! I have sent evidences and screenshots /emails to James also, hopefully which can be used to put this in front of the development team.

Hi @freety85
Thanks for following up. We're on it—our dev team is digging into the issue. It seems the root of the issue is Whois checks, so we're working hard to resolve it. Please keep us in the loop about your experience with this.

@GoDaddy I added 2 domains to my afternic account yesterday and had to immediately provide proof of ownership as someone has listings for both on them on godaddy. I proved ownership and they were accepted in my afternic account. I have them for sale under 'make offer'.

However 1 day later both rogue listings are still available for sale on godaddy and my listings are not visible. I thought that proving ownership and having them for sale in my afternic account would remove the rogue listings on godaddy but apparently not. How do i get rid of the rogue listings so my listings are live and not the rogue ones? Shouldn't they automatically get removed when I verified ownership in afternic or is that not how it works?

Hi @camcon
Looks like there's a separate domain listing at GoDaddy Auctions, probably from the previous owner. If you reach out to [email protected], they'll be able to work with you to resolve this. (update: we're glad this was resolved already!)

When trying to customise columns in portfolio view I can’t get rid of the sale lander column even when it’s unchecked.

Hi @Kyle Tully
Thanks for pointing this out, we'll ask Afternic's team to look into it.

I've got a question @GoDaddy

When looking at the lead center page, the names and data are listed and have a slight blue background. It has been this way for a while, but I have one name that is not highlighted...meaning it has a white background like the rest of the page.

The status is the same as those around it, stalled, and there is no other reason I can find for it being singled out. Thanks.

Hi @Mister Funsky
A white background means that there is an unread message from a broker that you haven't opened yet. This will also be under the "Needs Attention" tab. Once you have viewed this, the background will switch to blue after a few seconds.

 

[Recons.Com]

A white background means that there is an unread message from a broker that you haven't opened yet. This will also be under the "Needs Attention" tab. Once you have viewed this, the background will switch to blue after a few seconds.

Yes, before it used to switch. Since last few days, it remains white even after reading a message.

 

[LoveCatchyDomains]

Listing integrity is something we take seriously. We have an automated review system that flags domain names before they are listed for sale. We continue to refine our system. Once a domain is flagged, it is not listed. It is then added to a block list that requires a new lister to verify the ownership before it can be added.

@GoDaddy
Is it possible for your GoDaddy Auctions marketplace to provide blocks for domains in advance of such unwanted listings?

After numerous rogue listing incidents, the blocks on relistings appears to be working for Dan and Afternic. However, now new rogue listings are showing up on GoDaddy auctions.

If someone who is not a customer has this problem, can they request a block to prevent future incidents on GoDaddy Auctions as well. This would demonstrate a commitment to the integrity of your marketplace.

 

[Bearded Goat]

@GoDaddy We are concerned about the lack of resolution to @Armageddon situation. You guys verified payment for ALL of the sales and transferred all the domains, yet seller has not received payment or a response that is satisfactory.

 

[phaethon]

@GoDaddy We are concerned about the lack of resolution to @Armageddon situation. You guys verified payment for ALL of the sales and transferred all the domains, yet seller has not received payment or a response that is satisfactory.

Curious to see what happened as well. TBH when I saw those sales in a row, I thought it was some sort of scam straight away..sort of names I would not have in my portfolio even for free..

 

[Edukar]

Curious to see what happened as well. TBH when I saw those sales in a row, I thought it was some sort of scam straight away..sort of names I would not have in my portfolio even for free..

It doesn’t matter what you think (or do not know, or do not follow the last trends about GPT chat). All transactions took place, the domains were transferred to new owners (which are located in different countries of the world). Why is there no payments to the seller? If GD cares about the safety of deals, but there was no need to bring the matter to the transfer. What we have in the end? GD received money, buyers received domains. Our colleague received nothing

 

[bmugford]

On 2 April 2024 same situation still not paid for my sales
Even past for same sales 20 days

All domains have status TRANSFER COMPLETE

Vix.cc - set to be paid on 26 March 2024 but still not receive money

noteped.com - 212.5 Thu Mar 12 2024 250

grokapplication.com 212.5 Thu Mar 14 2024 250

applicationgrok.com 212.5 Thu Mar 14 2024 250

grokaffiliate.com 212.5 Thu Mar 14 2024 250

affiliategrok.com 212.5 Thu Mar 14 2024 250

grokindustry.com 212.5 Thu Mar 14 2024 250

grokrelic.com 212.5 Thu Mar 14 2024 250

forextradegpt.com 127.5 Mon Mar 18 2024

perpetuumgpt.com 127.5Tue Mar 19 2024

idemgpt.com 127.5Tue Mar 19 2024 150

jointventuregpt.com 127.5Tue Mar 19 2024

ivannah.com 212.5 Wed Mar 20 2024 250

Has this been resolved yet?

Brad

 

[Armageddon]

Has this been resolved yet?

Brad

Until this date 10 March 2024 ( my local time ) not resolved

 

[bmugford]

Until this date 10 March 2024 ( my local time ) not resolved

What is going on with this?

@GoDaddy @James Iles

Brad

 

[Edukar]

@GoDaddy! Do not ignore our requests! Armageddon is our colleague, whom we have known for several years. How many domainers who are not NamePros members are waiting for their payments after sa;es at Afternic? Tens of thousands of people read our forum. And we are not satisfied with bad attitude from your management. Give a clear answer what is happening in this case!

 

[Armageddon]

i "celebrate" with Afternic/Godaddy a month of "marriage" since first sale happen on 12 March & not be paid ( Noteped in com ) , on 14 April will be 6 ( with term "grok" ) sales not be paid after ONE month & so on , in total 12 , and this are all .com with service Fast Transfer + Vix .cc even this was set to be paid on 26 March but past almost 3 weeks and not payout

Ta da

 

[Recons.Com]

i "celebrate" with Afternic/Godaddy a month of "marriage" since first sale happen on 12 March & not be paid ( Noteped in com ) , on 14 April will be 6 ( with term "grok" ) sales not be paid after ONE month & so on , in total 12 , and this are all .com with service Fast Transfer + Vix .cc even this was set to be paid on 26 March but past almost 3 weeks and not payout

Ta da

Have you made any sales with Afternic since or you removed/moved the landers/listings elsewhere?

The lack of response is troubling. If one month is not enough for you to verify whatever you are verifying, just return the man's domains then.

 

[Armageddon]

Have you made any sales with Afternic since or you removed/moved the landers/listings elsewhere?

The lack of response is troubling. If one month is not enough for you to verify whatever you are verifying, just return the man's domains then.

Of course
In total 20 sales in 10 days all in March
For 7 of then no problem , money get but for the rest of 13 not

All 12 .com have same status " Transfer Complete " Payout date Not Scheduled

 

[Recons.Com]

Of course
In total 20 sales in 10 days all in March
For 7 of then no problem , money get but for the rest of 13 not

If that is the case, 99% that you will get paid, albeit I understand that we are not in business of crediting GD operations and have our own cash flow matters to manage.

Also, see if you can request a rep in Afternic. You should be eligible given the number of sales you are providing. They are generally very knowledgeable, responsive and helpful.

 

[Armageddon]

If that is the case, 99% that you will get paid, albeit I understand that we are not in business of crediting GD operations and have our own cash flow matters to manage.

Also, see if you can request a rep in Afternic. You should be eligible given the number of sales you are providing. They are generally very knowledgeable, responsive and helpful.

Maybe 99% be paid , not familiar with this , but i am full domainer i depend on this money , i dont think understand my situation or them

+ i call many times + emails ...same result or same answers

 

[Edukar]

They are generally very knowledgeable, responsive and helpful.

They are not generally very knowledgeable, responsive and helpful. They blocked my GD account without explaining the reasons after I changed Nameservers from Afternic to Sedo at my domain listed at Afternic. I lost only one domain, and if you use GD as a registrar, you can lose all your domains. One famous domainer was right when he wrote in his blog that he never uses the same platform for sale and registration. This means that if something is a GD does not suit, they can always block your account with ALL your domains. And then they will also be silent and not solve problems as in the case of Armageddon. I think after this attitude GD lose thousands of domainers who will make own domains transfers to other registrars.

I sincerely do not understand why the rest of the forum members are silent. Do they really think this will not happen to them? But this can touch everyone! We are waiting for clear answer why Godaddy does not pay money for Afternic domain sales to our colleague?

 

[werty]

The silence from afternic is worrisome and strange indeed. I searched afternic reviews on google and it seems there might be others complaining on trustpilot about payouts not received (and also from the lack of communication or response).

https://www.trustpilot.com/review/afternic.com?sort=recency

Note: Afternic has always paid me on time; no issues for me. However, I do find this strange. Hopefully this gets resolved soon and there's a valid explanation. I can't imagine a company as big and reputable as godaddy/afternic having issues paying out small amounts (for them at least) like these.

 

[Edukar]

The silence from afternic is worrisome and strange indeed. I searched afternic reviews on google and it seems there might be others complaining on trustpilot about payouts not received (and also from the lack of communication or response).

I warned GD that having offended one person, they would lose the trust of millions