NameSilo

Afternic - Official Thread

Spaceship Spaceship
Watch

GoDaddy

Established Member
:heavy_check_mark: GoDaddy Staff
Impact
653
Hello NamePros!
By popular demand, we have launched a dedicated feedback thread for Afternic, the GoDaddy-owned domain name marketplace.

We have created this thread as a way for you to tell us what works, what doesn't work, and what features you'd like to see at Afternic (please be constructive with your feedback). We're looking forward to hearing from the domain investment community to help us shape the future of Afternic.

We will also be sharing Afternic product updates in this thread.

Please note that this thread is not meant for support. Please email our support team at [email protected] for assistance.
 
13
•••
The views expressed on this page by users and staff are their own, not those of NamePros.
Chat on landers is something that we've tested in the past, and if it increases the sell-through rate, it'll definitely be added permanently.

Not sure I understand this. You've tested in the past. So you have data, then. So what does "if it increases the sell-through rate,..." mean. It either ALREADY has or hasn't.

Maybe, you mean you guys collect data, lock it and analyze a decade later? That would certainly explain a lot of things I am baffled about.
 
Last edited:
10
•••
1
•••
Thanks for trying out live chat @silentg. We know that this has been a request from the community for a little while, including @br1ll1on and @DomainNature here, so we're happy to get it live.


Hi @lennco
Can you DM us your Afternic username? We'll ask the team to double check.


Chat on landers is something that we've tested in the past, and if it increases the sell-through rate, it'll definitely be added permanently.



Hi @Future Sensors
The feedback from sellers has been hugely important - it's helped us to bring new features to sellers, and we've brought a lot since early 2023. The lead center, ownership verification, lease to own, lease to own on GoDaddy-branded landers, filters, bulk search, live chat, expedited payouts, visitor stats, SSL on landers, and more.

Of course, there's more that we can, and will do, too. Self brokerage, a self-serve pending review system, and added automation and an overhaul of the TA process are just a few of the things that we know are highly requested, and coming soon.

We truly appreciate the community feedback.



Hi @Maxxo
Which pop-ups are you referring to? I don't see anything on your screenshot that would be classed as a pop-up. Perhaps you can DM us with more information.



Hi @silentg
Usually, one of our expert brokers will try to reach out to the potential buyer as soon as they're able to. While this approach can differ from lead to lead based on quality scores, we know that getting a buyer on the phone is a good indicator of an increased likelihood of a sale.
I am sure with the recent dissatisfaction regarding Afternic & Dan changes, issues, glitches, etc. running the @GoDaddy account can feel like a thankless job.

I want to say thanks for responding to many of the comments.

I just want a better Afternic. If Dan.com shutting down leads to that then fine.
If it just leads to the same old Afternic, that is not good.

Brad
 
27
•••
Will Afternic be adding a phone number to the Custom Lander landing page? In case a potential buyer has a question?

Edit - I've been out of town so I apologize if this was already discussed.
 
Last edited:
0
•••
Is this insight panel a new feature? Why is it only showing on some names? I have a lot of names that are a lot higher than this and it doesn't show for them.

Screenshot 2024-10-05 at 1.25.31 PM.png
 
2
•••
Will Afternic be adding a phone number to the Custom Lander landing page? In case a potential buyer has a question?

Edit - I've been out of town so I apologize if this was already discussed.

I made this post a couple pages back, they responded saying they would.

We’ve previously tested this on the Buy it Now lander, allowing potential buyers to directly contact the brokerage team. If it's ultimately shown to increase sell-through rates, we’ll fully integrate it.

The same goes for the Custom Lander. With the core Dan design in place, we’re ready to test various iterations and features aimed at improving your sell-through rate. One area we'll definitely explore is contact options.
 
Last edited:
4
•••
Is this insight panel a new feature? Why is it only showing on some names? I have a lot of names that are a lot higher than this and it doesn't show for them.

Show attachment 264112

Horrible evil experiment. Not many end users understand (some of) that SEO mumbo jumbo and how irrelevant it is if they aren't specifically looking for a seo/traffic domain. Most aftermarket domains have "bad" scores.

And the only way to opt out of this stupidity is to unlist?
 
4
•••
Those @GoDaddy insights are misleading and will deter some buyers who don't understand better. It really needs to be removed or only shown for relevant SEO names.
 
5
•••
I checked my names that have DA / backlinks and it doesn't show. Was that name acquired from GoDaddy Auctions?



My other issue: Showing appraisal value below the make offer $$
1728219448160.png


Increasing the min offer to get rid of that appraisal value.
 
3
•••
UPDATE – It is now accepting my .ca email address

Have others from Canada encountered that when you try to use the Afternic Chat (a feature I appreciate them adding), which requires you to enter your account and email, that it says that email accounts ending in .ca are invalid? At least that is what it is showing for me today.
-Bob
 
Last edited:
1
•••
Chat support is available on a Sunday. This is good.
 
3
•••
Horrible evil experiment. Not many end users understand (some of) that SEO mumbo jumbo and how irrelevant it is if they aren't specifically looking for a seo/traffic domain. Most aftermarket domains have "bad" scores.

Agreed, and while this might be important info for expired domains, almost no one is going to be paying retail aftermarket prices just for traffic/SEO domains, as the value is not there.

It's truly bizarre to see Afternic adding stupid (and dangerous/ill-fitting) things like this while constantly delaying the implementation of important features like self-brokerage, domain descriptions and additional landers, as well as fixing existing landers.
 
Last edited:
6
•••
If I am an end user, and I see "VISITS: 0" -- would that indicate it's a great name for my new business?
 
6
•••
Most weird is that I had 2 domains with above 250 visits per month, when it was at Dan, now it have 0 visits, something is dubious.
 
3
•••
How do we opt-out of those ANNOYING nag pop-up windows that give suggestions over and over again every time we go to our domain portfolio?
I just wanted to add my voice to how irritating, and useless, this is.

For example, every time you delete a domain name, you get a popup that says:

Success
1 domain successfully deleted. Your changes may take a moment to reflect.

And that message obscures the box to enter another name to search. So time after time you have to close the box. Could you not at least show it only once in a session, or maybe not at all if the person has >x domains or >1 year on Afternic, as odds are they know that already?

There are numerous other messages that pop up, particularly making it challenging if trying to operate from a tablet.

Thank you,

Bob
 
Last edited:
6
•••
I just wanted to add my voice to how irritating, and useless, this is.

For example, every time you delete a domain name, you get a popup that says:

Success
1 domain successfully deleted. Your changes may take a moment to reflect.

And that message obscures the box to enter another name to search. So time after time you have to close the box. Could you not at least show it only once in a session, or maybe not at all if the person has >x domains or >1 year on Afternic, as odds are they know that already?

There are numerous other messages that pop up, particularly making it challenging if trying to operate from a tablet.

Thank you,

Bob
Agreed, and while this might be important for info expired domains, almost no one is going to be paying retail aftermarket prices just for traffic/SEO domains, as the value is not there.

It's truly bizarre to see Afternic adding stupid (and dangerous/ill-fitting) things like this while constantly delaying the implementation of important features like self-brokerage, domain descriptions and additional landers, as well as fixing existing landers.
Agreed. They add things we don't want or need.
 
0
•••
5
•••
I think this is a known problem by Afternic, here is a response from the broker, I asked them to call due to the spam issue. They mentioned they send emails also from their GoDaddy address which generally would not go into spam. I believe they should definitely use email trackers to make sure buyers are opening their emails and follow up accordingly.
 

Attachments

  • Screenshot_2024-10-07-09-21-43-160_com.android.chrome-edit.jpg
    Screenshot_2024-10-07-09-21-43-160_com.android.chrome-edit.jpg
    189.5 KB · Views: 32
Last edited:
1
•••
I think this is a known problem by Afternic, here is a response from the broker, I asked them to call due to the spam issue. They mentioned they send emails also from their GoDaddy address which generally would not go into spam. I believe they should definitely use email trackers to make sure buyers are opening their emails and follow up accordingly.

Okay this explains why they're sending emails to sellers from their godaddy.com addresses, too.
 
2
•••
Afternic has switched to "pipes" that are even more clogged than before. I’m trying to change my domains’ status from pending review to unlisted. Two Nine hours later and those changes haven’t taken place.:facepalm:

"may take a moment" indeed

snail-pacedAN.png
 
Last edited:
4
•••
Already reported this issue to GoDaddy.

Posting here to see if you're seeing similar errors when testing:

Tested my names that are using custom lander: After I clicked on BIN button:

Firefox: Redirected to "403 forbidden" error page
Error came only once

2. Opera browser: Redirected to "Error occurred processing link" error page. Error kept reoccurring on different domains.
 
Last edited:
3
•••
The gap between GoDaddy's feature announcements and the reality of the dysfunctional platform is increasing frustration within the community every day.
 
Last edited:
6
•••
The gap between GoDaddy's feature announcements and the reality of the dysfunctional platform is increasing frustration within the community every day.

Question: We all knew Dan would eventually be killed off, but why did GoDaddy not wait until Afternic added the requisite features (self-brokerage, working landers, domain descriptions, etc.) to support the migration?

Answer: Because then Dan would never be shut down.
 
8
•••
Today Afternic does not bring clean results in the portfolio search. A new experience for me.
I want to delete 13 names - expiring and sold - from my AN portfolio. I enter them in the search box and get them displayed with three other names that are not the subject of the search. The three bonus results are “not listed” domains. They have not been subject to searches or changes in the recent past.
I have repeated the process several times and get the same result. At least that.
 
2
•••
My real-world experience with Afternic:

A lead was initiated on September 11 and the potential buyer was contacted on September 12. There were steady "contacted buyer" updates, then nothing, then more "buyer contacted" updates, and finally today (October 7) I was sent the standard "Buyer indicated the domain was priced outside of what they wanted to spend" update.

So it now takes almost a month for Afternic to get back to you that the buyer doesn't want to spend a penny over their initial min-bid offer? Wow!

It would take me a few minutes to determine this on Dan, and I literally cannot believe how insanely slooooow Afternic is right now, especially that they're migrating Dan domains at least 3 months (at the earliest) before they'll have a self-brokerage option, and it'll probably be a lot longer than that.

Afternic is unusable for me in its current state and I have no idea what I'll do come Oct 16. I'll probably just ignore any future Afternic offers (rather than waiting a month for an update) and keep working on my own solution.
 
Last edited:
4
•••
  • The sidebar remains visible by scrolling at a speed relative to the page’s height.
Back